Checkout on Mobile is not working
Site Experience FeedbackJun 22, 2026
On mobile the checkout process was horrible and was not working. Would not let me checkout as guest after filling cart so tried signing in. It tried sending me a code but it never showed up tried multiple times. Tried āforgot passwordā to see if that would work, code showed up but after entering the code, said there was an error. I closed the site and tried again. This time I logged in before shopping. It asked me for new password and I got in. Filled my cart again. During checkout it froze and gave me the āsubmit orderā button without even asking me for a payment. I tried to go back and find where to enter payment info. I went back to cart and started checkout again. This time the payment options were visible so I selected applepay and it went through. This was a horrible user experience. It did not give me a way to pay, it kept giving g errors and forced me to retry multiple times. I told my rep it wasnāt working and thought she could just take my order but she said to try again I test sites for a living and this would fail.