Avon - Official Store Reviews - 10,211 Post-Delivery Reviews - 9.4/10
Avon - Official Store Rating
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 87% |
 Neutral | 8% | 8% |
 Negative | 5% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Overall Satisfaction:
9out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 76% | 76% |
Neutral | 15% | 15% |
Negative | 9% | 9% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for Avon - Official Store
Showing 1 - 50 of 34,706
Frustrated
Site Experience FeedbackJun 28, 2026
I did not like the site. I signed up with email, ste did no recognized me email. Had to do it 3 times so sounds like bug in your system. Not user friendly
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
Nurse Otter
Site Experience FeedbackJun 28, 2026
The website was good. The prices were OK. The shipping was terrible.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Chris
Site Experience FeedbackJun 28, 2026
Offering 15% off without telling you have to be an ambassador, till you try to receive 15%.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Misled
Site Experience FeedbackJun 28, 2026
Not happy that the app told me I was getting a 10% discount but it was not applied at checkout
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Brandy
Site Experience FeedbackJun 28, 2026
Thank you for having great prices!! I wanted to have my 18 year old daughter try some products for herself.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee
Site Experience FeedbackJun 28, 2026
I failed to use a 15% off discount because I did not see a place to enter it. BUMMER! I also thought shipping seemed high.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 28, 2026
This site is a good way to purchase your products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Merle
Site Experience FeedbackJun 28, 2026
It was easy to navigate the site and easy to order. I appreciated the 15% discount, too!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 28, 2026
All good recommend avon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Vonnie
Site Experience FeedbackJun 28, 2026
So far very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jones
Site Experience FeedbackJun 28, 2026
Meghan has been great and very helpful throughout this experience. Super easy website to navigate and checkout was just the same.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Barbie
Site Experience FeedbackJun 28, 2026
They wouldn't let me use my first responder, Healthcare provider, military, teacher, or student discounts
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Diane
Site Experience FeedbackJun 28, 2026
I am very upset that my seller can not work at the flea market no longer and get her products the way she use too. that is a bummer for her. I use to go the flea market and purchase from her.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJun 28, 2026
Great product!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
nikki
Site Experience FeedbackJun 28, 2026
Eye Friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
goose
Site Experience FeedbackJun 28, 2026
avon had everything i was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
Very good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sherimy
Post-Delivery FeedbackJun 28, 2026
Some people seem to think that Avon is only for "old ladies", but the wide variety of products suit all ages and both women and men. There are some Avon products that I have used for years because there are no equals anywhere else. The hand creams and foot lotions are a good examples of Avon products that are fabulous.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Brenda C
Post-Delivery FeedbackJun 28, 2026
Easy to order online. Received everything quick and order was correct.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Coffey
Site Experience FeedbackJun 28, 2026
Good easy to shop
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Georgy
Post-Delivery FeedbackJun 28, 2026
I was telling friends about my purchases and look forward to show them my purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 28, 2026
I've used Avon products since I was a kid, my mom collected Avon bottles
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
It took me awhile to figure out how to order, but figured it out!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CarolNV
Site Experience FeedbackJun 28, 2026
Bring back the eye makeup remover soon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
I had problems with the checkout process. It kept freezing up on me. Then I ended up with a double order.
- Overall Rating: 4
- Would Shop Here Again: 8
- Likelihood To Recommend: 4
Online Shopper
Post-Delivery FeedbackJun 28, 2026
N/A
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 28, 2026
Online shopping is easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 28, 2026
I try to use a different card a debit card cashapp you wouldn’t accept it but on Apple Pay you accept it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
M.Myles
Post-Delivery FeedbackJun 28, 2026
My experience was great. Easy.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Stephen
Site Experience FeedbackJun 28, 2026
I love the insect / sun block. I could not find it at my local Avon store (now closed).
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
Items were easy to find, in stock and on sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 28, 2026
The entire process was quick and easy. I have no complaints.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 28, 2026
The shopping experience is very easy and enjoyable through the online catalog. Please consider introducing young girl/toddler jewelry- this would be a great way to introduce the Avon experience to daughters/granddaughters.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
Took forever to get order processed - it keep saying ,error occurred. No chance to enter SAVE10.
- Overall Rating: 3
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
malmom
Post-Delivery FeedbackJun 28, 2026
I have been using Avon products for many years and have always found them to be good quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Jessie
Site Experience FeedbackJun 28, 2026
I used Avon products all my life until about 15 years ago. I'm THRILLED to begin using them again!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bex
Site Experience FeedbackJun 28, 2026
I first tried on my phone an iphone SE which is small it was challenging to see all the info of the screen it was better on my pc. I had a challge adding my Ambassador but figured it out. I think the ground shipping could be cheaper but understand the expensive of shipping while I also did not want to spend $50 to get it free
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mary D
Post-Delivery FeedbackJun 28, 2026
I love Dreamlife... ♥️
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Pat
Site Experience FeedbackJun 28, 2026
I found the products I was looking for easily after signing into my Avon representative's store, but, initially, your website took me to another rep's store, and I had difficulty getting to where I wanted to be.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Kathy
Site Experience FeedbackJun 28, 2026
Understanding the bill was difficult, but i eventually figured it out.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
Wanted to use Paypal but said trouble with my card. Yet, when plugged card info took without a problem
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sandy
Site Experience FeedbackJun 28, 2026
The web site was great no problem purchasing my stuff
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
nana
Site Experience FeedbackJun 28, 2026
had no problem found everything I needed and all on sale
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lightbulb
Post-Delivery FeedbackJun 28, 2026
I knew what I wanted and I was able to purchase without any problems. Skin So Soft is my number 1 bath oil.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 28, 2026
when I check out it rejects CC info. These are valid cards. I ended up using Paypal but wasted ton of time placing this order.
- Overall Rating: 1
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Iris
Site Experience FeedbackJun 28, 2026
Was very good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JAA
Site Experience FeedbackJun 28, 2026
It would be nice if the site could remember where I am when shopping. When I picked an item and put it in my bag, I wanted to choose another item from my search list and it would take me all the way back to another list. I had to do my search again and again to go back to my shopping list.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shelly
Site Experience FeedbackJun 28, 2026
I have been an Avon customer most of my life. I discovered the Skin So Soft Gellied Body Oil and it is the only product I have ever used that keeps my skin hydrated and not looking dry, especially my legs. That is always a problem area in the over 50 crowd.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mosey
Site Experience FeedbackJun 28, 2026
The only issue I had was when I wanted to check out…I’d click on the cart and it looped me back to make more purchases a few times before I actually got to the checkout page.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10