Avon - Official Store Customer Reviews
Avon - Official Store holds a 9.4/10 overall rating and 10,046 verified post-delivery reviews on Bizrate.
Avon - Official Store Rating
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 87% |
 Neutral | 8% | 8% |
 Negative | 5% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
7.2 out of 10
Overall Satisfaction:
8.9out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 74% | 73% |
Neutral | 15% | 17% |
Negative | 10% | 10% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.8 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
Recent Reviews for Avon - Official Store
Showing 1 - 50 of 33,639
Online Shopper
Site Experience FeedbackNov 11, 2026
It would be nice to be able to access any coupons on this site.
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
Ruthy
Site Experience FeedbackNov 11, 2026
Fairly easy to use.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 11, 2026
moisture Therapy Hand Creme is now in a smaller size but more expensive. i understand the price increase but do t like the smaller amount in the product
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackNov 11, 2026
This is my first purchase online. Unfortunately Avon do not ship to Hawaii. i had my purchase shipped to a relative that lives in the US continent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Jc
Post-Delivery FeedbackNov 11, 2026
Had to call to place order. Day cream was not wrapped as was the night cream and other products ordered.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 7
Willie1234
Post-Delivery FeedbackNov 11, 2026
lately products not meeting expectations - wished couple of old products that worked great would cone back .
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Kiki
Site Experience FeedbackNov 11, 2026
Near the end of my shopping experience, the website was lagging. I had to refresh several times to finish my order
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Can
Site Experience FeedbackNov 11, 2026
Very easy to navigate compared to others.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cookie
Site Experience FeedbackNov 11, 2026
Free shipping is good and deals specifically Skin So Soft and deodorant the older items will never die out Thank You
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kewpie
Site Experience FeedbackNov 11, 2026
I had difficulty completing my order with my credit card and had to restart the entire ordering process.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Goddessdi
Site Experience FeedbackNov 11, 2026
Everything went smoothly. I have no complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Meema
Site Experience FeedbackNov 11, 2026
I have used your lip gloss for 50 years. I have tried others but I always come back to yours. Yor web site was easy to use and shipping was included on my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DEE
Site Experience FeedbackNov 11, 2026
Everything was seen easily as Ambassador Pearly told me it would be. I had to get out quickly to avert using up all of my allowance.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Toots
Site Experience FeedbackNov 11, 2026
Really happy with it.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Swiftsusam
Site Experience FeedbackNov 11, 2026
forget savings code when checking out
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kathy
Site Experience FeedbackNov 11, 2026
Easy to find the items. Disappointed you don't have the Skin So Soft deodorant .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SusanC
Post-Delivery FeedbackNov 11, 2026
Everything went very well with this order and with all orders I’ve ever done with Avon. The price for this item was great too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Bankerag
Site Experience FeedbackNov 11, 2026
easy enough to use, site was loading very slowly tonight, had to refresh a few times.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Sue
Site Experience FeedbackNov 11, 2026
the website was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LuLu
Site Experience FeedbackNov 11, 2026
Good I was helped thanks nice prices for good products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CJ
Post-Delivery FeedbackNov 11, 2026
I initialy thought thatvme order was delivered to the wrong address and trying to file a claim with UPS was daunting and confusing. Luckily I did receive my order but misplaced it at my home. (LOL) I have purchased from Avon for number of years. I still have shirts from Avon tbat are years old but still in good condition. This is because Avon offers quality products. I found glimmer sticks from Avon and I did try other companies glimmer sticks but Avon's are the best.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Yp
Site Experience FeedbackNov 11, 2026
Slow, confusing
- Overall Rating: 1
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Al Prevost
Site Experience FeedbackNov 11, 2026
I always come to the Avon store, when I'm seeking new colognes. I wear Mesmerize now, but I wanted to try Mesmerize Aqua. You save $10, if you buy two....so I bought two.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sheri
Site Experience FeedbackNov 11, 2026
I keep hoping you will come out with your 4 eye shadow packs that are mattes. I wish I had stocked up on your neutrals.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 11, 2026
I'm retired. I return to AVON to buy bubble bath when I find it on sale. It is too expensive at regular price. when I was a kid, my grandmother always had AVON products, including bubble bath... and I always remember is had bubbles that last. So I sought it out, and I will continue to buy when it is under $10/bottle. Feedback I want to share is there's NOTICABLY fewer MENS products. My grandmother used to order Men's products for myself and other males in family. There's barely anything today. Why do you not have Men's Shaving , After shave, men's skin care, men's deodorant w/o antiperspirant, traditional safety razor, shave cream, shave soap, etc. I would explore those products if you offered them.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
FloridaGirl
Site Experience FeedbackNov 11, 2026
Grew up with Avon and love the products especially the eye liners and make up remover. The skin so soft was a household favorite.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
bw
Site Experience FeedbackNov 11, 2026
found favorite.,Didn't know what code meant
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackNov 11, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
grit
Site Experience FeedbackNov 11, 2026
all went well today
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Kathy 26
Site Experience FeedbackNov 11, 2026
I just had a little trouble sometimes getting back to be able to look at all of the categories. It finally corrected itself.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Country girl
Site Experience FeedbackNov 11, 2026
easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rufus
Site Experience FeedbackNov 11, 2026
this was relatively easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Charlie
Site Experience FeedbackNov 11, 2026
My interaction was good, especially when they honored my discount from a few months ago. It was greatly appreciated.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 11, 2026
NA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
No
Site Experience FeedbackNov 11, 2026
Nothing to add
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cavvy
Site Experience FeedbackNov 11, 2026
My ambassadors name came up but I still found I had to put my info in a couple times. Confusing!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pam P.
Site Experience FeedbackNov 11, 2026
Had difficulty checking out.... got spinning wheel several times. Logged out, shut down, retried and it worked. Chat was not able to help.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Midge
Site Experience FeedbackNov 11, 2026
The website is easy to use and straight forward.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 11, 2026
Very quick and effective website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 11, 2026
My experience with the website was ok. Just shopping for a few christmas gifts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SAF
Site Experience FeedbackNov 11, 2026
happy to see the item I wanted on sale
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 11, 2026
N/A
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Annette
Post-Delivery FeedbackNov 11, 2026
After ordering I received my receipt through email and I realized that it was being shipped to my old address. The next day which was a Monday I called customer service and a woman answered. Then she told me that that there was nothing they could do once the order is processing. I was really upset but I thanked her and hung up. Then Tuesday morning I called again and got a man,I can’t remember his name and I really hate that because he really did help me and put me at ease. He also said that there wasn’t anything they could do and then he subjected that I contact UPS to see if they could do anything on their end. I did and I was able to have it shipped to a different address. I didn’t know who the carrier was he told me that also.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Queen Latifah
Site Experience FeedbackNov 11, 2026
Easy to order. Happy to see my classic fragrances are still around.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackNov 11, 2026
Customer service contact with a person would have been more helpful. The bottle of lotions top was not on tight and leaked inside the box all over each item. A bit annoying.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 7
- Customer Support: 7
Online Shopper
Site Experience FeedbackNov 11, 2026
Everything was very good.I always liked to order Avon.Whenever I have some extra money helping my skin to stay young, you guys are amazing.Thank you for offering these deals.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackNov 11, 2026
Website freezes a lot and that is extremely frustrating. Otherwise lots of great deals
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Online Shopper
Site Experience FeedbackNov 11, 2026
Very Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackNov 11, 2026
i ordered a quantity of 4 of like items. i received a count of 4 of a totally wrong product items. contacted CSR and followed instructions given over the phone. waiting to hear back from Avon CSR as to how they will resolve this so i get my original order.
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: 10
TEXASKENNEDY
Site Experience FeedbackNov 11, 2026
I like some of the Avon products (my mom used to sell it). However, the prices are a bit steep.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8