Avon - Official Store Customer Reviews
Avon - Official Store holds a 9.4/10 overall rating and 10,064 verified post-delivery reviews on Bizrate.
Avon - Official Store Rating
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 88% |
 Neutral | 8% | 8% |
 Negative | 5% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
7.1 out of 10
Overall Satisfaction:
8.9out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 74% | 73% |
Neutral | 15% | 16% |
Negative | 10% | 10% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.8 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
Recent Reviews for Avon - Official Store
Showing 1 - 50 of 33,698
Nykki
Site Experience FeedbackNov 7, 2026
Website is simple and easy to use. I never have an issue finding the products I reorder every year.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fran
Post-Delivery FeedbackNov 7, 2026
Avon has always had great customer service and products. They run sales on products I use and appreciate this.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Florida Rivergirl
Post-Delivery FeedbackNov 7, 2026
I actually have helped a friend order from Avon Store online. I had an Avon person for the longest time and I also got Avon from the Avon Store at the Beach Blvd Flea Market in JAX, Fl. I like the easier way of ordering online.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Dana D
Site Experience FeedbackNov 7, 2026
i tried several times to check out uding PayPal but on e PayPal sent me back to confirm purchase with Avon it staryed checkout over. I tried 4x's and eventually switched payment to complete purchase. Had i not been placing this ordee to jumpstart a friends business venture i wiuld have given up
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Jofrances
Post-Delivery FeedbackNov 7, 2026
Wanted to get dashund shirt for my sister who has ALS and loves them. When I tried to order it it was not available. I ordered right after I got the book. Both she and I were disappointed. She needs a size large. I did get her the dashund earrings and necklace and they are beautiful. I love the jewelry from Avon. It’s beautiful. That being said I would recommend the Avon store. I just wish I could get her the shirt.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Cuticle Remover
Post-Delivery FeedbackNov 7, 2026
You used to have a cream for cuticle removal. The stuff you have now doesn’t even come close to comparison.
- Overall Rating: N/A
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: 5
tamm
Site Experience FeedbackNov 7, 2026
My overall experience was really good. I always know exactly what I need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Linds
Site Experience FeedbackNov 7, 2026
It crashed a couple times.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Meahkwa
Site Experience FeedbackNov 7, 2026
Experience was ok
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
OJ
Site Experience FeedbackNov 7, 2026
The site was extremely slow and it made the shopping experience so much a chore, I almost stopped using it. Luckily my Avon rep Janna Watson was with me to talk me through the issue.
- Overall Rating: 2
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Micbelle
Site Experience FeedbackNov 7, 2026
Was a breeze excited to get my products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sandy
Site Experience FeedbackNov 7, 2026
Navigating through the website was good.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 7, 2026
lotion was spilled inside shipping box
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 5
Janie
Site Experience FeedbackNov 7, 2026
Shopping was easy enough. Saved on shipping charge.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Renee Marie
Site Experience FeedbackNov 7, 2026
I enjoyed the web site but on my computer, it makes the font very small and when I enlarge it, it becomes hard to navigate and check out. I did get it situated but it was not easy to navigate and other websites are not doing that to me so this is unique to Avon.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
FoxieBrown
Site Experience FeedbackNov 7, 2026
It seems that the website is not as clear cut and easy to navigate as it used to be. It would be nice if it were easier to go to each category with having to use the SEARCH feature to get to what I want. Also, finding products like On Duty Original should not be hard to find. Every now and then, I have to go to Amazon to find it, and am sometimes way over charged! I don't care for the idea of price gouging at all!!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackNov 7, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Faith06
Site Experience FeedbackNov 7, 2026
The prices in the latest Avon brochure given to me today by my representative were lower than the price on the site when I went to shop. Very odd and unsettling. I was sad to see the deodorant Skin So Soft scents were discontinued.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bug
Site Experience FeedbackNov 7, 2026
first time so hope its great I have not been able to find a local avon person so hope this works well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gibstermomma
Post-Delivery FeedbackNov 7, 2026
I ordered the glimmersticks eyeliner. I love this eyeliner, but it seems that they are putting less of the product in the pencils than they used to. I use it the same amount, but run out faster. Luckily, they are priced pretty inexpensively (though the price used to include more product). Sadly, it’s an additional $8 for shipping, which is 2X the amount of each eyeliner I buy. I have tried other products in the same price bracket and have never liked any as much as Avon though.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackNov 7, 2026
Everything was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tam
Site Experience FeedbackNov 7, 2026
I love having the ability to order on line from a representative that I know but lives far away
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Avonfan
Site Experience FeedbackNov 7, 2026
It was great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Toots
Site Experience FeedbackNov 7, 2026
I like your waterproof eyeliner. They are the only thing that works for me.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackNov 7, 2026
I am so happy you brought the moisture therapy lip balm back. I love that product.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Site Experience FeedbackNov 7, 2026
Very difficult to move around...to add items...
- Overall Rating: 3
- Would Shop Here Again: 8
- Likelihood To Recommend: 4
Online Shopper
Site Experience FeedbackNov 7, 2026
Very disappointed on the cost of items. Avon was always the great alternative to crazy expensive stores now it's just as bad or worse. A deodorant I used to pay 99 cents for you now want 6.25 ridiculous
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
Honeybee
Site Experience FeedbackNov 7, 2026
would love to see more items with the Soft and Sensual fragrance, like a body spray or even a cologne. also please carry the root touchup in dark brown thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
old lady
Site Experience FeedbackNov 7, 2026
I love to order when this wad.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tammy
Post-Delivery FeedbackNov 7, 2026
I have waited for Avon to bring back Soft Musk cologne. I depleted my stash some time ago and I have stumbled through trying other fragrances that my husband can tolerate due to his sensitivity to fragrances. I plan to occasionally buy a crop just in case it is again discontinued; which I am sure it will be just like the Marathon Bar. Just when we love something, it is brutally taken away.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Jane83
Post-Delivery FeedbackNov 7, 2026
Easy to navigate website, easy to look for items, easy to find sales. the bad is if you are not logged in and go off the page your cart items are not saved
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackNov 7, 2026
I was happy to find AVON on line to purchase Moisture Therapy Lip Balm
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
No
Site Experience FeedbackNov 7, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
mommyfix
Site Experience FeedbackNov 7, 2026
I have become frustrated with finally finding facial moisturizers that cause no allergic reactions. This is the 3rd time the products I use are no longer listed. I will try what I have ordered, but will stop using Avon if this pattern keeps up.
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
Kathy
Site Experience FeedbackNov 7, 2026
I have been using Sweet Honesty since my high school days. I always have people asking me what kind of cologne are you wearing. It is easy to use, all the time, and I love Avon!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sue
Post-Delivery FeedbackNov 7, 2026
I like Avon products because they are affordable, effective, and are delivered in a reasonable amount of time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackNov 7, 2026
WANTS TO MUCH INFO DID NOT ASK ABOUT YOUR HIGH PRICES
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
Online Shopper
Site Experience FeedbackNov 7, 2026
I truly enjoy shopping on line for my AVON products. I appreciate my AVON Ambassador Rachel Johnson who keeps me up to date with the latest products and items and is always professional, pleasant and available to reach if I have any questions. Thank you and have a great Thanksgiving!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Agubata
Post-Delivery FeedbackNov 7, 2026
Glad my orders arrived on time. Thank you Avon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
From Avon - Official Store
It's disappointing when you can't find everything on your shopping list, and we're sorry that happened during your visit. We appreciate you sharing your experience and hope we're able to provide a better selection for you the next...
Read full response »Valerie P Queenie
Site Experience FeedbackNov 7, 2026
I have tried for about one week to order. I had to delete the app and use the chrome browser. It was very troublesome. I don’t know if your website is having technical difficulties. But I am glad it went through today.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nana Lutz
Site Experience FeedbackNov 7, 2026
I am very satisfied with my shopping at Avon.Love their products,I am a repeat customer! Will continue to shop at Avon!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jess
Site Experience FeedbackNov 7, 2026
The website was a little slow, I had to wait for the next page to load each time I clicked
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stacey
Site Experience FeedbackNov 7, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Flavia
Post-Delivery FeedbackNov 7, 2026
I miss your Vitamin C lip moisturizer balm. You need to bring it back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Eileeny
Site Experience FeedbackNov 6, 2026
Nice and fast order!
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 9
LaLaD
Site Experience FeedbackNov 6, 2026
I was interested and excited that I found a place whet I am able to start my collection of skin so soft products until I had tried 3 different cards to make one simple purchase and I was very disappointed with trying to check out. Finally I used Apple Pay and finished my purchase. I’m not a happy person but I will be glad when I receive my first order from Avon. Please find a solution to this matter ASAP I would appreciate it so much.
- Overall Rating: 2
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackNov 6, 2026
GREAT AND EASY
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gladhann
Post-Delivery FeedbackNov 6, 2026
I used to buy Avon over 20 years. I used to love the Avon outlet. I don’t know how you find that online but my coworker send me an email and after all these years I can’t even believe now you buy it online and they mail it UPS I was amazed with that that’s how long I haven’t bought it in over a decade if representative used to drop it off thank you brought back a lot of memories.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
No thank you
Site Experience FeedbackNov 6, 2026
Difficult to enter order. Very frustrating. One item apparently had to be through my Representative, but the brochure made no mention which item. I had to go through the order one by one to ascertain which is referred to Then, my password was not accepted and I delt with that. Most unhappy experience but I will order Avon again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
ak
Site Experience FeedbackNov 6, 2026
We didn't get the same price as our cancelled order! If our Representative isn't working any longer, why is she still list as a choice? tnx, aks.
- Overall Rating: 8
- Would Shop Here Again: 3
- Likelihood To Recommend: 5