Avon - Official Store Customer Reviews
Avon - Official Store holds a 9.4/10 overall rating and 9,998 verified post-delivery reviews on Bizrate.
Avon - Official Store Rating
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 87% |
 Neutral | 8% | 8% |
 Negative | 5% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Overall Satisfaction:
8.9out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 75% | 74% |
Neutral | 15% | 17% |
Negative | 10% | 10% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.8 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
Recent Reviews for Avon - Official Store
Showing 1 - 50 of 33,576
Gift
Site Experience FeedbackNov 14, 2026
I had no problems ordering this gift. I saw this angel and nativity and I knew my mom would love it 100% so it’s her Christmas gift.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackNov 14, 2026
annoyingly difficult to check out!!
- Overall Rating: 2
- Would Shop Here Again: 8
- Likelihood To Recommend: 2
Ms. Kee
Post-Delivery FeedbackNov 14, 2026
I use to purchase the eye liner and brow definer, I only purchase the brow definer now because the eye liner is nothing like it use to be. After about an hour or two, it's like I never put eye liner on, and it more messy now. Seems to be made much cheaper now.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
LL
Site Experience FeedbackNov 14, 2026
Ok interaction except the shipping charges are expensive
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackNov 14, 2026
A very good experience from the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Unhappy1
Site Experience FeedbackNov 14, 2026
It was difficult using because even after calling customer service for support, the page didn't work; at least 6 different times each using codes still nothing work. I gave this three days of trying and today I was going to quit. It was terrible.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee
Site Experience FeedbackNov 14, 2026
Trying to find what I was looking for was a little difficult. I tried adding on a different debit card for billing and it would not accept it. It said that the debit card number was wrong which it wasn't. Then I tried to add on a credit card just to see if that would change anything and it did not. I ended up having to go through PayPal to get my order completed. The chat box was not very helpful either.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackNov 14, 2026
Frist time ordering online. Used Anew products most of my years but ordered from representatives and I use to be a representative. I will get use to ordering here.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Sue
Site Experience FeedbackNov 14, 2026
I was able to submit my online order quickly and easily. Very user-friendly!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Sandy
Site Experience FeedbackNov 14, 2026
At checkout I could not use a credit card. It would only accept PayPal or Google Pay. That is not how I wanted to pay for this order.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee
Site Experience FeedbackNov 14, 2026
1st time so I'll see how it goes good so far
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
JJ
Site Experience FeedbackNov 14, 2026
Had some problems going page to page. Happy with products and quality of them.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Riley
Site Experience FeedbackNov 14, 2026
all went good.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Tina_loo_2007
Site Experience FeedbackNov 14, 2026
My perfume was alot cheaper so I bought 2 I'll come here before Amazon
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Cousin Kate
Post-Delivery FeedbackNov 14, 2026
Easy to use, however the site was a bit slow
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackNov 14, 2026
I don't recall seeing a category for accessories for the bath oils, like pump attachments
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
none
Site Experience FeedbackNov 14, 2026
good
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Kudda
Site Experience FeedbackNov 14, 2026
All GOODIE
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Lucylou
Site Experience FeedbackNov 14, 2026
It was easy to use the search to find what I wanted. I got a book but the rep does not answer her phone. I liked the 15 percent off.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CUCHY
Site Experience FeedbackNov 14, 2026
I BEING USING SKIN CARE FOR YEARS. I LOVE THEM. THANK YOU FOR HAVING THEM AVAILABLE ALL THE TIME
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 14, 2026
While I appreciate the idea of a brochure, it is very difficult to navigate and to see the product details.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
SkinCareGirl
Site Experience FeedbackNov 14, 2026
The website looked fine. I would have liked to have been able to enalrge iotems offered at special prices at the very end prior to paying to see exactly what their label said and what ounce size the containers were.I could get the images to open in a new window but could not enlarge them. Also I would have liked a some lighter colored of lip liner pencils.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bets
Post-Delivery FeedbackNov 14, 2026
I have these ornaments back to the late 90's and I love them all.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Mdalton
Site Experience FeedbackNov 14, 2026
Would have liked to see more gift sets.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 14, 2026
everything good both orders
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Sandy
Site Experience FeedbackNov 14, 2026
Very easy to order my favorite perfume online!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Menia
Site Experience FeedbackNov 14, 2026
It was easy to order using the link in the text I received. The bonus was the coupon in it. Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nana7
Site Experience FeedbackNov 14, 2026
Found what I was looking for, but when I was trying to purchase from the catalog it would not allow me to click on the item and order. Had to go out of the catalog find it and then order.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackNov 14, 2026
Easy to navigate. But I wish I could see other brochures, especially upcoming, so I would know if the prices of the items I ordered were going to be lower.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Rueben
Site Experience FeedbackNov 14, 2026
Spend $40+ and get free shipping - the VIP40 code should have been prefilled. Once you're in checkout, you can't see the specials running across the top of the screen. I did like the notice advising the sale prices are good thru date. Very helpful in making my purchaes on a later date.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Bernie J
Site Experience FeedbackNov 14, 2026
Crystal Johnson-Avon Ambassador
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pjd
Site Experience FeedbackNov 14, 2026
Can't believe you run out of brochures to mail to client
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 14, 2026
very quick and eaay to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dr. Shurbutt
Site Experience FeedbackNov 14, 2026
I love the products and appreciate now being able to order online. Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 14, 2026
I have been using AVON products for years. My last 2 representatives retired. I was delighted to be able to order on line. I could not find the code for free shipping. However, it turns out that I did not need one.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 14, 2026
No comment
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lynn
Site Experience FeedbackNov 14, 2026
I had a code for free shipping - no place to add it!!! I ordered specifically because my rep sent me an email with a code for free shipping. Never again.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Stonewoman
Site Experience FeedbackNov 14, 2026
This is my first time using the website. But I have used avon products for fifty years. My avon lady lives in california and I moved last year so I am doing this online now.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ups drop off
Post-Delivery FeedbackNov 14, 2026
Overall greatness from avon expect ups didnt drop off package at home instead dropped off at CVS drop off location which I had to go pickup in person
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Illinoisgal
Post-Delivery FeedbackNov 14, 2026
Love my purchases. Going back to using Anew face moisturizers. Haiku body spray and lotion smells so good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Josie
Post-Delivery FeedbackNov 14, 2026
order on time-earlier than originally thought
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
MedusaMedusa
Post-Delivery FeedbackNov 14, 2026
I LOVE MY REP ROSALIND ROGER SHE HELPS ME ACHIEVE GREAT VALUE CHOICES FOR A GREAT PRICE
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Lady blue
Site Experience FeedbackNov 14, 2026
Easy to order. Haven't had Avon in awhile some of my favorites are no longer available. I really loved the skin so soft cream. Trying a lotion.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
M.
Post-Delivery FeedbackNov 14, 2026
i like the products but be careful what uou order because they dont pack it very well anymore. ive been a customer since the 1970s. pencils were loose and the volir came out broken in peices. its to bad.
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- On Time Delivery: 8
- Customer Support: 9
From Avon - Official Store
We sincerely apologize for the delay in processing your order. We understand how frustrating this must have been, especially since this is not typical of your past experiences. We appreciate your patience and feedback as we work t...
Read full response »Khan
Site Experience FeedbackNov 14, 2026
Love my ambassador!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jake
Post-Delivery FeedbackNov 14, 2026
very pleased with what I got . I have used it for several years and I am very happy with it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jackiez4
Post-Delivery FeedbackNov 14, 2026
Website is very easy to use. Fou nd what I needed easily. Delivery was fast and in great condition.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Judy
Post-Delivery FeedbackNov 14, 2026
As a longtime purchaser of Avon products, I was very happy with my recent purchase. The only negative that I would have was the packaging. It was overkill for six glimmer six to come in the box that it did was ridiculous. It could easily have come in a bubble envelope for less money.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackNov 14, 2026
You product is loosing quality. ANEW is not as moisturing as it was. Last chance, Been a user for 20 years. You must do better
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackNov 14, 2026
Product prices were good. I purchased because of free shipping over $40.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8