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AutoPartsWay.ca Reviews - 35 Post-Delivery Reviews - 9.2/10

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Jun 16, 2026

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Post-Delivery Feedback - 35 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.2out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

83%0%
Neutral rating icon

Neutral

17%0%
Negative rating icon

Negative

0%0%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 102 Reviews

Overall Satisfaction:

8.8out of 10

Would Shop Here Again:

9out of 10

Likelihood To Recommend:

9out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

58%0%
Neutral rating icon

Neutral

25%0%
Negative rating icon

Negative

17%0%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.3 out of 10

Design of Site

Satisfaction with the look and design of the site

8.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.7 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.6 out of 10

Shipping Charges

Satisfaction with shipping charges

8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

Recent Reviews for AutoPartsWay.ca

Showing 1 - 50 of 137

  • Gordgoroth

    Post-Delivery Feedback

    Mar 31, 2026

    Was a good experience. I'll definitely check here first next time I need parts. Thanks for a great experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Punkrocker

    Post-Delivery Feedback

    Mar 29, 2026

    Très bonne qualité et le tout arrivé rapidement!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Cat lover

    Site Experience Feedback

    Mar 27, 2026

    It's a little bit expensive but hopefully it lasts.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gord.

    Site Experience Feedback

    Mar 21, 2026

    I heard of autopartsway before but never ordered. I always compare prices before I buy and you had lowest prices even before coupon. So far so good. I'll be back if this completes as hoped. Thanks again.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Oleg

    Site Experience Feedback

    Mar 21, 2026

    Keep going!

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Mar 20, 2026

    i had much trouble signing in. could not sign in to previous account. tried to make a new account. could not receive any confirmation emails nor receive any password change emails today.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Mar 17, 2026

    still no confirmation

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • ms

    Site Experience Feedback

    Mar 16, 2026

    Next to each part there is a discount code, when I tried to enter it, it was "invalid"? Also, as I kept looking for different parts, my vehicle kept changing which was super annoying. The site kept adding new vehicles and I kept deleting them to get back to my vehicle.

    • Overall Rating: 4
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Joseph

    Site Experience Feedback

    Mar 15, 2026

    Very good website and easy to find/navigate for the auto part .

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Valley Guy

    Post-Delivery Feedback

    Mar 13, 2026

    Decent products for decent price. However, never received an order confirmation from autopartsway so didn't know if the order was received or not. Not able to track shipping info since I didn't received any emails after the order was placed. Parts were not padded or secured properly inside shipping box. Packaging for brake pads came ripped opened.

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 7
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Rudy

    Post-Delivery Feedback

    Mar 13, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Punkrocker

    Site Experience Feedback

    Mar 12, 2026

    Toujours très satisfait! Bon prix et bonne qualité…

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bruce Willis

    Post-Delivery Feedback

    Mar 11, 2026

    I was somewhat sure that you offered free shipping over $100.00. Last time made a purchase, I had the option for free shipping if I used longer shipping days. This time no free shipping offered at all ! Also I need the same rotors for the the front, but apparently not in stock until May 24/26 that is a little disappointing.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • CHAI

    Site Experience Feedback

    Mar 10, 2026

    I FOUND CREDIT CARD GOT CHARGED 2 TIMES FOR SAME AMOUNT, PLEASE HELP CHECK

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Madds

    Site Experience Feedback

    Mar 4, 2026

    My experience would have been better if I received the promo discount that was offered on the wipers. The was WINTERFREE, but when I entered it, it said invalid.

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Mar 2, 2026

    There was supposed to be free shipping on orders over $100.00 but at checkout it would not allow me to get free shipping on the order. I would like a credit for my shipping costs as promised.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • J56

    Site Experience Feedback

    Mar 2, 2026

    Entièrement satisfait!

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Polo

    Site Experience Feedback

    Mar 1, 2026

    This one is my first order to your company. Next time I will be with better idea of my shipment.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • nb

    Site Experience Feedback

    Feb 27, 2026

    first experience with auto parts way was not great so decided to give second try

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Eccentric_Iguana

    Site Experience Feedback

    Feb 25, 2026

    Cart keeps emptying, unable to select vehicle type, page keeps resetting, checkout keeps failing. Horrible website experience overall.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    Full ratings for this review »
  • G

    Site Experience Feedback

    Feb 23, 2026

    Website was very frustrating for several days, tried multiple web browsers. Added items then they disappeared, prices changed. Not impressed.

    • Overall Rating: 6
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Valley Guy

    Site Experience Feedback

    Feb 16, 2026

    Overall interaction with website today is fine. Product descriptions have repeated information so it's cumbersome to found relevant information. During checkout, the "optional" shipping insurance really should be optional and asking for tips is not necessary.

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Sir

    Site Experience Feedback

    Feb 11, 2026

    Could not find 1 set of parts.Will check back later.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jan 27, 2026

    I would like to see more European parts being on AutoPartsWay due to the price gouging that dealers are charging for consumable parts and common items that require replacement.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • PAULIE

    Site Experience Feedback

    Jan 21, 2026

    I think the experience will be good.However, the pictures and descriptions are woefully imprecise and incomplete. I guess that I’ll wait and see.This is an issue with all sites I have used except Rock Auto. I find that saddening.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • EagleEye

    Site Experience Feedback

    Jan 20, 2026

    There is a spelling error on the part that asks for a tip. "Thank you, we appericiate it." should be "appreciate"

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jan 19, 2026

    Delivery was very late. Part works fine.

    • Overall Rating: 8
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 8
    • On Time Delivery: 2
    • Customer Support: 5
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jan 18, 2026

    the check out page constantly gave an error on the address. I found my way to get onto my account, update the address over there and then it automatically updated on the checkout page. It nearly made me give up the process. But I somehow understood the glitch but took some time. Also to give a comprehensive comment I need to wait and see how and when the products arrive.

    • Overall Rating: 7
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • roby

    Site Experience Feedback

    Jan 17, 2026

    good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • TRG

    Post-Delivery Feedback

    Jan 16, 2026

    Parts were shipped separately but both arrived in a timely manner. Well packed.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Dk

    Site Experience Feedback

    Jan 15, 2026

    Always prefer Auto partsWay when I have the ability to wait for a part. If I need a next day part then I buy local.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jan 14, 2026

    I wanted to know why there are 3 versions of TPMS for the same car. I had to sign up with my name, my details and the birth of my firstborn before I could get an answer!

    • Overall Rating: 5
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Wolf

    Site Experience Feedback

    Jan 13, 2026

    I hope I order the right part

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jan 3, 2026

    Very pleased

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • TRG

    Site Experience Feedback

    Dec 30, 2025

    Not bad, didn’t have all the parts I need, shipping fee was a bit on the high side.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Frank

    Site Experience Feedback

    Dec 29, 2025

    Demande d’offrir un Pourboires devrait être retiré - Mais l’expérience et les prix pour la qualité sont très positifs

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Anto

    Post-Delivery Feedback

    Dec 19, 2025

    Je suis un client satisfait. Le filtre à huile de transmission que j'ai commandé est arrivé dans les délais prévus. Je l'ai fait monté hier sur mon auto par le mécanicien et le problème a été résolu. Merci à AUTOPARTSWAY de continuer dans cette bonne dynamique

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Red1

    Site Experience Feedback

    Dec 18, 2025

    Never any issues yet since ordering from you guys so let's keep it that way

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Anto

    Site Experience Feedback

    Dec 13, 2025

    Navigation facile et aisé, renseignements sur les articles sollicités disponibles, facturation abordabe dans l'ensemble

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Phil

    Post-Delivery Feedback

    Dec 13, 2025

    Product came early and properly packaged to avoid damage during shipping. Installation was easy. Price was lower than dealer. Wipers are excellent quality. Fully recommended.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • DogShit

    Site Experience Feedback

    Dec 4, 2025

    Fix your stinking website. it sucks lizard nuts it very hard to use. Take a look at Rockauto.com for a example of a working website.

    • Overall Rating: 1
    • Would Shop Here Again: 2
    • Likelihood To Recommend: 1
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Dec 2, 2025

    A little confusing to log in to my account that I never created, especially because I couldn’t create an account with the same e-mail that I used to make my purchase.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Dec 1, 2025

    took 6 tries to get what I was looking for Kept going back to make/model/year very frustrating also site would not accept coupon

    • Overall Rating: 5
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Timbo

    Site Experience Feedback

    Nov 25, 2025

    Always been a good place to buy wiper blades, air filters etc

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • AB

    Site Experience Feedback

    Nov 25, 2025

    Theres no Support. Which will lead me to never order again. Even just a few hours after an order was placed it could not be modified. I just wanted to add more. Real bad system. Its an auto part store with no support. Had to google a phone number and even then no help just generic we cant help. Told me to just refuse the package? This isn't a solution. Package hasn't shipped and very likely not even packaged in just the little time that has past since it was ordered. (12:40am) and called right in the morning when they opened.

    • Overall Rating: 7
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 2
    Full ratings for this review »
  • Kennaley

    Site Experience Feedback

    Nov 24, 2025

    It seemed very good

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 23, 2025

    All good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MAD

    Site Experience Feedback

    Nov 23, 2025

    GREAT

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 19, 2025

    Tracking didn't work. Everything else excellent

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 18, 2025

    Fast and efficient, easy to use online.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    • On Time Delivery: 9
    • Customer Support: 8
    Full ratings for this review »
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