Ashley HomeStore Customer Reviews

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Ashley Furniture Industries, Inc. is an American home furnishings manufacturer and retailer, headquartered in Arcadia, Wisconsin. The company is owned by father and son team Ron and Todd Wanek. Ashley Furniture manufactures and distributes home furniture products throughout the world.

Ashley HomeStore Rating

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Post-Delivery Feedback - 3 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

Not yet rated

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 0 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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Recent Reviews for Ashley HomeStore

Showing 1 - 3 of 3

Online Shopper
Post-Delivery Feedback
Mar 23, 2026
If someone wants to contact me I would be happy to go over our terrible experience at the Cedar Falls Ashley store. I am not going to write it all out. I’ve spent 10+ hours trying to get the issue resolved with no resolution. I even talked to the Store Manager and she said she would contact me/follow up and she never did. I would like a phone call from someone to discuss this matter. Brian and Amy Adamson 319-429-3946
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: 1
On Time Delivery: 8
Customer Support: 1
Full ratings for this review »
Sayra
Post-Delivery Feedback
Oct 19, 2025
Compré la base para mi cama y me encantó. La recibí a tiempo y en perfectas condiciones.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 9
On Time Delivery: 10
Customer Support: 8
Full ratings for this review »
ACKPHOTO
Post-Delivery Feedback
Aug 14, 2025
I always have a great experience with Ashley, but I would recommend creating an account so that if you have to return anything, the process will be easier.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »

Online Shopper
Post-Delivery Feedback
Mar 23, 2026
If someone wants to contact me I would be happy to go over our terrible experience at the Cedar Falls Ashley store. I am not going to write it all out. I’ve spent 10+ hours trying to get the issue resolved with no resolution. I even talked to the Store Manager and she said she would contact me/follow up and she never did. I would like a phone call from someone to discuss this matter. Brian and Amy Adamson 319-429-3946
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: 1
On Time Delivery: 8
Customer Support: 1
Full ratings for this review »
Sayra
Post-Delivery Feedback
Oct 19, 2025
Compré la base para mi cama y me encantó. La recibí a tiempo y en perfectas condiciones.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 9
On Time Delivery: 10
Customer Support: 8
Full ratings for this review »
ACKPHOTO
Post-Delivery Feedback
Aug 14, 2025
I always have a great experience with Ashley, but I would recommend creating an account so that if you have to return anything, the process will be easier.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »