Ashley HomeStore Reviews - 4 Reviews - /10
Ashley HomeStore Rating
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Ashley HomeStore
Showing 1 - 4 of 4
Jose
Post-Delivery Feedback
Nov 16, 2024
great bead and great services
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Fifi
Post-Delivery Feedback
Oct 23, 2024
It was a great experience. I would buy my furniture from Ashley again.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Chinam
Post-Delivery Feedback
Sep 24, 2024
I bought https://www.ashleyfurniture.com/p/aurelius-queen-upholstered-linen-platform-bed/B600005800.html and I was so excited because this is my first bed in my first home. I had the bed for maybe 2 months before the headboard wood on the right side broke while my baby was leaning against the headboard. The bed was along my wall but there was a little space in between and the headboard still broke in half. My baby was about 5 months at the time and it really made no sense. Me being a new mom, I never followed up because I had so much going on and I thought I could glue it fixed. This did not work and even till this day I have to stuff clothes and hard boxes in between the wood to keep the headboard up or to stop it from being on a heavy slant. The product just was not durable at all. And I would like a new one. Even tho it was a bad product. I do not care too much for a refund I just want a better product sent. And if this cannot occur I will take the refund.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 8
- Customer Support: 4
- Full ratings for this review »
Iza
Post-Delivery Feedback
Mar 09, 2024
I got a rug and just within few months it was all spooling threads and I contacted customer service to get it serviced but they refused and they didn’t even let it service for money I m disappointed will never purchase anything from here
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 6
- Customer Support: 1
- Full ratings for this review »