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AP Electric Reviews - 742 Reviews - 9.0/10

Nov 28, 2024
AP ELECTRIC provides online generator sales. It offers a complete range of power solutions from Generac, Briggs & Stratton, and Kohler models. It carries all types of residential, commercial, and industrial generators fueled by diesel, gasoline, natural gas, or propane. It allows free shipping, accessory discounts, and flexible financing options if needed.

AP Electric Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.4 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%90%

Neutral

10%7%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for AP Electric

Showing 1 - 20 of 742

Daveski

Site Experience Feedback

Nov 26, 2024

The lowest price that I could find on the web and free shipping.

Jack

Site Experience Feedback

Nov 26, 2024

fine

Online Shopper

Site Experience Feedback

Nov 26, 2024

everything I need to pull the Triger was available.

Online Shopper

Site Experience Feedback

Nov 26, 2024

Mike was knowledgeable and helpful; he was the reason for my purchase.

Online Shopper

Site Experience Feedback

Nov 25, 2024

Very easy to work

Levi

Site Experience Feedback

Nov 25, 2024

Quick easy sale

JD

Site Experience Feedback

Nov 25, 2024

Got what I needed easily

Beeb

Site Experience Feedback

Nov 25, 2024

All good. Very easy and concise.

red

Site Experience Feedback

Nov 25, 2024

so far so good

Rick

Site Experience Feedback

Nov 24, 2024

The experience when placing an order is an amazing one as it is extremely easy & the website is user friendly!

Faceman

Site Experience Feedback

Nov 23, 2024

Satisfied for what I needed

G

Site Experience Feedback

Nov 09, 2024

Not happy with your new or updated website. Doesn't show items, only pictures of boxes & not the individual items; very confusing with just the part numbers.l


Post-Delivery Feedback

Nov 22, 2024

Great site for ordering & genuine parts for generators

JZ

Site Experience Feedback

Nov 22, 2024

always easy, products are no problem to find . Easy check out Thanks AP

SW

Site Experience Feedback

Nov 21, 2024

Good experience. Website is very easy to use. Information is clearly presented.

Kyle

Site Experience Feedback

Nov 21, 2024

Dealt with Jannel She was great

Lilbigjon

Site Experience Feedback

Nov 21, 2024

It was an overall experience

Rob

Site Experience Feedback

Nov 21, 2024

Good experience. Purchased same product many years ago - return customer

Turp

Site Experience Feedback

Nov 21, 2024

Most of the time I just need a generator and transfer switch. I like the fact that AP has them bundled. Makes an easy order. Thanks

BOB

Site Experience Feedback

Nov 12, 2024

I talked to Mike and he was great.I was a helicopter pilot in Vietnam in 1967-68 and I now have prostate cancer from agent orange. Mike was very understanding and he was very understanding.


Post-Delivery Feedback

Nov 20, 2024

Very satisfied with my order and the delivery. Talking to the salesman was very satisfied. He was very informative.

Dan

Site Experience Feedback

Nov 04, 2024

Very good interaction - clear, concise, easy to navigate, fair price, good timing to receive product


Post-Delivery Feedback

Nov 19, 2024

Very positive experience, all products were in stock and shipped/received quickly. Customer service representative friendly and very helpful