allheart Reviews - 8,085 Review - 8.1/10
allheart Rating
Overall Satisfaction | 8.1 /10 |
---|---|
Would Shop Here Again | 8.0 /10 |
Likelihood to Recommend | 8.1 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.2 /10 |
On-Time Delivery | 8.3 /10 |
Satisfaction with Customer Support | 7.3 /10 |
8.1out of 10
Would Shop Here Again:
8.0out of 10
Likelihood To Recommend:
8.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 15% | 14% |
Negative | 7% | 8% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.4 out of 10
Returns Process
Satisfaction with the returns process
7.3 out of 10
Recent Reviews for allheart
Showing 821 - 840 of 8,085
Online Shopper
Site Experience Feedback
Sep 02, 2024
A bit tricky to check out
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
G
Site Experience Feedback
Sep 02, 2024
I had been eyeing the site for a couple of weeks, and today I decided to pull the trigger on some of their scrubs. The website was easy to navigate and checkout was seamless.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Pj
Site Experience Feedback
Aug 09, 2024
GREAT EXPERIENCE GREAT PRICES
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pj
Post-Delivery Feedback
Sep 01, 2024
The customer service person that I had was very difficult to understand, but she was trying to be very helpful. I ordered my items and beginning of August. It is now September I have received some, but the quality of them is not very good their scrubs they look like they need to be ironed. You can’t just pull them out of the dryer. They are the all heart brand, and the material is very stiff I had them embroidered so I cannot return them, but I would not recommend them. I ordered almost a month ago, and I still have not received one item
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 4
- Customer Support: 9
- Full ratings for this review »
Madski
Site Experience Feedback
Sep 01, 2024
Not bad at all
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Ease of shopping
Site Experience Feedback
Sep 01, 2024
Easy to use website
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 01, 2024
I love all hearts and pricing!! And free shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jen
Site Experience Feedback
Aug 17, 2024
I loved the vast selection of scrubs that are offered. I prefer to have have a solid top to match my scrub bottoms and I found it extremely helpful that the site gave recommendations on tops that would be an exact match for the bottoms that I chose.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jen
Post-Delivery Feedback
Sep 01, 2024
I used to live Allheart. It’s where I bought all of my scrubs. However, it’s taking weeks to receive my order. I wish I’d known that their service had gone so far downhill before my purchase. One of my scrub tops appear in stock online but now the order says that it’s ’awaiting stock’ for the same item. I’ve always recommended Allheart but I will never shop or recommend them again.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 01, 2024
Very easy to use and great selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Na
Site Experience Feedback
Sep 01, 2024
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 01, 2024
Good
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Liz
Site Experience Feedback
Sep 01, 2024
Easy to search products/ colors. Plus sized options with size charts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lis
Site Experience Feedback
Aug 31, 2024
I enjoyed shopping with AllHeart today… I was just a little surprised with the shipping cost as most standard shipping is 6.95
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 31, 2024
Site is slow and navigation is not a smooth transition
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
- Full ratings for this review »
Amie
Site Experience Feedback
Aug 31, 2024
Excellent experience shopping for scrubs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Waiting
Post-Delivery Feedback
Aug 31, 2024
I was told to expect order in 4 to 6 days. Two weeks later I contacted customer service rep on phone who said company was moving warehouse to another city, but to expect an order number soon, so I could track shipment. Still nothing.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
K
Site Experience Feedback
Aug 31, 2024
No sizes or colors of scrubs. that fit me. Could only pick under scrubs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
know the brands before you buy
Site Experience Feedback
Aug 09, 2024
1st time client here. Also 1st time purchasing the brand. pros: Allheart carries scrubs with materials that has bigger percentage in cotton instead of synthetic materials. It also has styles that are more traditional like straight legs and non form-fitting. It has a wide price range for affordability. the Return policy is clearly stated. Cons: I thought the price point was high or at least there were not as much economical ones available. I fall in between sizes according to the chart, I could not chance buying more in case I have to return or exchange because of the Return policy. Lastly, the BOGO30 was not applicable to my purchase so that was disappointing.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
know the brands before you buy
Post-Delivery Feedback
Aug 31, 2024
1st time customer here. My normal go-to brand manufacturer closed shop. I was unfamiliar with how these other brands carried by Allheart would fit. Pros: a good selection of non jogger pants or form fitted scrubs. Cons: the return policy. Although the policy states it will pay for 1 item fr the entire order, it didn't bring me assurance. I was buying enough go get the free shipping but I didn't want to over purchase bc I didn't want to incur the return fee should they not fit. As it turned out from my purchase, 1 brand was too small and the other brand fit but the sale for it was over. I would like to try other brands in the future but I would be very cautious bc I do not want to be stuck with either an ill fitted purchase or the out of pocket return fee.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 7
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 31, 2024
Great variety of products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
nurse
Site Experience Feedback
Aug 31, 2024
It was good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Cristina
Site Experience Feedback
Aug 31, 2024
Choosing the color and size in the Cherokee Work Wear Family was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »