Albee Baby Reviews - 9,534 Review - 9.6/10
2023
Platinum
Circle of
Excellence
10 years
Albee Baby Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.8 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.6out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 88% | 87% |
Neutral | 9% | 8% |
Negative | 3% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for Albee Baby
Showing 21 - 40 of 9,534
Online Shopper
Post-Delivery Feedback
Nov 01, 2024
It was quick and easy to order. They got my ordered shipped out quickly and I had it within 3 days of ordering. I have already recommended albeebaby to a neighbor
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Huge savings!!!
Post-Delivery Feedback
Oct 31, 2024
There are a lot of things to purchase when you have a baby. By consolidating your purchases to this one site (Albee), you save a lot of money. You earn credits whenever you make purchases, which translate into really money off of the next thing you buy. I earned credits whenever I bought a car seat, and then the next time I went on to buy a Nuna footmuff winter set, I had almost $200 in credits so it was free! We have already saved hundreds of dollars by purchasing through Albee.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Marina
Post-Delivery Feedback
Oct 29, 2024
I wanted to share my recent experience with Albee Baby, especially since we’re both navigating the world of parenting gear for our little ones. I recently purchased a stroller, hoping it would be the perfect fit for our newborn. However, I encountered a couple of issues that left me feeling frustrated. First, the stroller’s suspension was quite weak, making it unsuitable for smooth rides with a newborn. With only two reclining positions, it didn’t provide the flexibility I was hoping for, which is crucial for a comfortable experience for our little one. As this is our first child, choosing the right stroller felt like a big decision, and these limitations were a letdown. Now, about returning the stroller—there’s a bit of anxiety there too. I’ve read mixed reviews about Albee Baby’s return process. Many customers mention a $25 restocking fee, even for items that are in unused condition, which is concerning. I only assembled the stroller to check it out and then carefully repacked it in its original box with all the components. The thought of not getting a full refund, especially when we’re already investing so much, adds to the stress. Given these points, I’m hesitant to recommend Albee Baby. While they have a decent selection, the potential issues with returns and the product shortcomings make it a risky choice for new parents. It’s tough enough choosing the right gear without the added stress of uncertain return policies!
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 9
- Customer Support: 7
- Full ratings for this review »
Luna
Site Experience Feedback
Oct 13, 2024
It was a little confusing as the same product I bought had several listings with different color options on different listings. Other than that, it was easy/normal.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Luna
Post-Delivery Feedback
Oct 29, 2024
I ordered a carseat. It was delivered within a couple of days.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Christina
Site Experience Feedback
Oct 08, 2024
The site is fairly easy to navigate
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
- Full ratings for this review »
Christina
Post-Delivery Feedback
Oct 29, 2024
I had a good experience. The item arrived on time and it is beautiful!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Judy
Site Experience Feedback
Oct 07, 2024
Excellent selection of what I was looking for. Offered Open box for a significant savings. Like that they offer a military discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hallile
Site Experience Feedback
Oct 10, 2024
It is easy to process the order from albeebaby.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
NMGirl19
Site Experience Feedback
Oct 17, 2024
Albeebaby was very easy to use. we love that we got what we needed at a discounted price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NA
Site Experience Feedback
Oct 21, 2024
LOVE THIS
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NA
Post-Delivery Feedback
Oct 28, 2024
NA
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
- Full ratings for this review »
Vic
Post-Delivery Feedback
Oct 28, 2024
We heard about you guys from an acquaintance and love it. We told our friend who plans on purchasing
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
SGF
Post-Delivery Feedback
Oct 28, 2024
Customer service was super helpful when I wanted to change the color of the car seat I ordered.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Filiz
Site Experience Feedback
Oct 15, 2024
Great price for stroller Hope will get it soon
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Filiz
Post-Delivery Feedback
Oct 28, 2024
Great service , great price and quick shipping
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Rug Rat
Site Experience Feedback
Nov 01, 2023
My experience on the website was wonderful! They had a sale and I was able to buy a new car seat for $150.00 cheaper!! 10/10 recommend
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rug Rat
Post-Delivery Feedback
Oct 27, 2024
I will always 100% recommend Albeebaby. I tell everyone to shop here! They have the best prices and products! Fast delivery and best customer support!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Adec
Site Experience Feedback
Sep 23, 2024
Albee baby had a toy I was having a hard time finding elsewhere
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mama Em
Site Experience Feedback
Oct 09, 2024
Great and easy to use website!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mama Em
Post-Delivery Feedback
Oct 27, 2024
I have purchased twice from Albee Baby and have been impressed both times. Their shipping is so fast and it comes quicker than I think it will arrive. They have tons of options and brands as well. I recommended my friend who has twins to look at their site for car seats.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
MRP
Site Experience Feedback
Oct 14, 2024
Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Monica
Site Experience Feedback
Oct 14, 2024
Very friendly
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Monica
Post-Delivery Feedback
Oct 27, 2024
Five in one very nice
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
bobbymo
Post-Delivery Feedback
Oct 27, 2024
the item I bought was broken on delivery and I have to work with the manufacturer to get replacement parts - very frustrating.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 8
- Full ratings for this review »
Momof5
Site Experience Feedback
Oct 13, 2024
great experience just wish it would tell me a shipping time frame before i placed the order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Momof5
Post-Delivery Feedback
Oct 26, 2024
amazing quick delivery. the stroller is just what i wanted and performs great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Beanie
Post-Delivery Feedback
Oct 26, 2024
the box was damaged on the outside but the contents on the inside was not damaged. I was looking at other merchants for this item. Most had it for $200.00 more. Same Model number, same color, same everything but the price. I could not pass it up. Great Price. Love it.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »