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Airsoft GI Reviews - 1,120 Review - 8.9/10

Jan 11, 2025
Since 2003, Airsoft GI prides itself on serving customers and delivering reputable products. They have set the standard in quality, speed, and customer service. They have been recognized by several business agencies as well as featured in newspapers as a reputable, growing business with an exciting product. All their guns are tested before being shipped, ensuring that their customers receive only the best products.

Airsoft GI Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.2 /10
Product Selection9.0 /10
Ease of Finding8.4 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

74%77%

Neutral

21%17%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.4 out of 10

Design of Site

Satisfaction with the look and design of the site

8.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.0 out of 10

Variety of Shipping Options

Desired shipping options were available

8.6 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Airsoft GI

Showing 1 - 20 of 1,120

RJC

Site Experience Feedback

Dec 29, 2024

The agent who helped me was very quick and helpful.


Post-Delivery Feedback

Jan 09, 2025

Very great customer service. High quality products. Just very good over all

PogeyBait

Site Experience Feedback

Dec 28, 2024

I have had nothing but good experiences with AirsoftGi. Will likely purchase from them again.

Legion

Site Experience Feedback

Dec 30, 2024

I liked all of the prices on items but it seemed there were more out of stock items then I expected.


Post-Delivery Feedback

Jan 07, 2025

Everything in my order arrived in perfect condition. The vest I got didn’t really give me anything to go off of for size “I’m a bigger guy” so the vest I got is a little small. The lancer goggles I got are lower quality than I thought they were. The packaging on the other hand was great and the new lancer gen 4 amazing.

Yo

Site Experience Feedback

Jan 05, 2025

Nice selection of products and prices. Not a lot of information on products.

Nemo

Site Experience Feedback

Jan 05, 2025

I just wish yall had stuff for staccato.

Fringe

Site Experience Feedback

Jan 05, 2025

I had a good experience with the website, I was able to find the products that I couldn't at other sites.

Leek

Site Experience Feedback

Dec 24, 2024

It was good


Post-Delivery Feedback

Jan 05, 2025

So far iI haven’t had any bad experiences with airsoftgi and on tip of that they’re the only airsoft company that is able to deliver to my location and if i wanted to go to a store it would be quite a commute and i just don’t want to lug an airsoft gun around on public transportation, airsoftgi makes it very convenient for me. I would also like to add that shipping does nit take that long in fact my package arrive 3 days before the expected delivery date. If i were to recommend an airsoft website to order from it would be airsoftgi.

Jamaican Farmer

Site Experience Feedback

Jan 04, 2025

I enjoyed the experience. Checkout was fast and easy.

Gutter

Site Experience Feedback

Jan 04, 2025

Honestly, I give it a ten out of ten reason being.It's an easy shopping experience taking amazon for example It's just a few windows and just a few clicks. Same here.That's why I love it

GreenGun

Site Experience Feedback

Jan 04, 2025

I was very pleased with my shopping experience. They made it very easy to find what i was looking for.

Tyler H

Site Experience Feedback

Jan 03, 2025

I was able to find the products I wanted very easily, and was able to find some small things to make shipping free. I am very satisfied with the prices on this website compared to other airsoft websites.

Aaro

Site Experience Feedback

Jan 03, 2025

Smooth integration with PayPal. Better deal than Amazon.

Danny

Site Experience Feedback

Jan 03, 2025

I had a little trouble checking out, but that was all my fault, not the website's at all.

bigboy01

Site Experience Feedback

Jan 02, 2025

great website been looking at since i was a kid

jdunn

Site Experience Feedback

Jan 02, 2025

no bad, all good

Matt

Site Experience Feedback

Jan 01, 2025

Fantastic price compared to other online stores

Online Shopper

Site Experience Feedback

Dec 30, 2024

Be great so far

Chino

Post-Delivery Feedback

Dec 30, 2024

(Pro) Weapon and all accessories are good quality and amazing (Con) When buying certain weapons it would be high recommended when purchasing what’s best for that weapon *example 11.1 v stick battery is recommended for this gun with this 0.25 bbs or what gas is recommended for the best for that weapon

TJ

Site Experience Feedback

Dec 29, 2024

I hade a great interaction on the website yoday it was very easy to find stuff I will definitely be buying stuff from here again

Pierce

Site Experience Feedback

Dec 28, 2024

Good Stuff GI