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Adiamor Customer Reviews

Adiamor holds a 9.8/10 overall rating and 20 verified post-delivery reviews on Bizrate.

Adiamor logo
Certified
Most Current Certification:
Jul 31, 2026
Adiamor offers competitive pricing, and quality, hand-crafted jewelry using only the finest diamonds, colored gemstones, and raw materials. Their award-winning services continue to win the loyalty of customers worldwide.

Adiamor Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence
Circle of Excellence - Adiamor

2022 Winner Circle of Excellence

3 years

Trust & Authority

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Learn more about reviews
Post-Delivery Feedback - 20 Reviews

Overall Satisfaction:

9.8out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.8out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

91%100%
Neutral rating icon

Neutral

9%0%
Negative rating icon

Negative

0%0%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

10 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 160 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

82%80%
Neutral rating icon

Neutral

16%18%
Negative rating icon

Negative

1%2%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.5 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.7 out of 10

Recent Reviews for Adiamor

Showing 1 - 50 of 180

  • krebsy

    Site Experience Feedback

    Jul 30, 2026

    all good. easy transaction. will see if i am contacted prior to completion of the ring as there was an issue with a quotw

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Rebecca

    Site Experience Feedback

    Jul 29, 2026

    Sam from online chat was really helpful & took time to evaluate diamonds for me

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Samuel le cochon

    Site Experience Feedback

    Jul 29, 2026

    Very impressed by this website, it was super easy to design the ring exactly how me and my fiancée wanted. Competitive prices, too. We just ordered so haven't received the ring yet but feeling hopeful :)

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • CG

    Site Experience Feedback

    Jul 28, 2026

    Everything was great. I have no complaints.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Drew

    Site Experience Feedback

    Jul 28, 2026

    Amazing experience. Their staff is so helpful, the website is straight forward and their prices can't be beat.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Net

    Site Experience Feedback

    Jul 27, 2026

    I was searching for a specific piece of jewelry that your site came the closes to and was very appealing to myself and the person I was buying for. I was taken right to the piece. Purchasing the item was simple and straight forward. No problems.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Easy purchase to keep ring clean

    Site Experience Feedback

    Jul 25, 2026

    Great experience with online services

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Damon

    Site Experience Feedback

    Jul 23, 2026

    Everything, including my interaction with the help folk, seemed great!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • GeoB

    Post-Delivery Feedback

    Jul 23, 2026

    I had a semi-custom piece of jewelry and was able to easily communicate exactly what I needed. They sent a rough CAD drawing of what it would look like and it exceeded expectations once arrived! Very happy with the process start to finish.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Lauren

    Site Experience Feedback

    Jul 20, 2026

    it was very clear

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • George

    Site Experience Feedback

    Jul 20, 2026

    Excellent experience today.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Husband

    Site Experience Feedback

    Jul 19, 2026

    I wish there was a way to open up the Diamond links in multiple tabs instead of the javascript buttons you have.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Jack

    Site Experience Feedback

    Jul 16, 2026

    Great customer service

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jul 16, 2026

    It seemed counterintuitive to pay for something without having the final price. If you’re going to offer customization, you should offer those as a drop-down so that when I check out, I know exactly how much I’m spending. Additionally, I found the pictures lacking. If you’re going to have an online only business, then I need to feel comfortable in what I’m buying in the fact that I have to call in to try and find a picture of a side profile of a ring is crazy. Your customer service agent Mark was very helpful and if it wasn’t for him, I doubt I would have ended up purchasing. He is a gem.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jul 15, 2026

    Really good experience. Seamless process for a price match and purchase.

    • Overall Rating: 10
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Abe

    Site Experience Feedback

    Jul 15, 2026

    Good

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jul 14, 2026

    Good

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Amelia

    Site Experience Feedback

    Jul 14, 2026

    NA

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JC

    Site Experience Feedback

    Jul 14, 2026

    Good experience overall - easy to use, easy POS, visibility, etc.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jul 14, 2026

    It's a great website, easy to use!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Vivian

    Site Experience Feedback

    Jul 13, 2026

    na

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Milo

    Site Experience Feedback

    Jul 12, 2026

    Website was easy to use & a very good experience shopping from this merchant

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nolan

    Post-Delivery Feedback

    Jul 12, 2026

    Incredible customer service from every interaction with each staff member when I started to build the ring and any time I had any questions. They literally got back to me immediately, kindly, and warmly. They went out of their way to accommodate my requests. I would recommend this to anyone.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Jess927

    Site Experience Feedback

    Jul 11, 2026

    I really enjoyed the ease of shopping. I used filters to find the exact dimensions I wanted for a loose stone and found one I love!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ktesibios

    Post-Delivery Feedback

    Jul 11, 2026

    I was pleasantly amazed at the availability of diamond cuts and the affordability of their work. Not only was the shopping experience excellent but easy to find exactly what I needed. When the engagement ring I ordered arrived I was amazed at the craftsmanship. I would highly suggest to shop there if you are looking for fine jewelry options.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Lisa from Jersey

    Site Experience Feedback

    Jul 8, 2026

    I’ve always been very satisfied with my purchases from my wife’s engagement ring and wedding bands to her rose gold birthday gifts.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • 88jokers

    Site Experience Feedback

    Jul 7, 2026

    Love the site have made several purchases from here

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • W

    Site Experience Feedback

    Jul 4, 2026

    I think the website is EXTEMELY easy to use. I have been looking for the perfect diamond for my girlfriend to build a custom engagement ring. I was ready to pay $3600+ for a diamond of the same caliber when I found this site. I can't believe the prices. This place is honestly the best and you have gained a loyal customer for life. Thank you!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ken

    Site Experience Feedback

    Jul 4, 2026

    Was good

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Mochi

    Site Experience Feedback

    Jul 3, 2026

    The online support is really responsive and informative and helpful. It helped me to make the decisions for my purchase.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jul 2, 2026

    Love the flow of the website

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • M

    Site Experience Feedback

    Jul 1, 2026

    Unable to create an account. Error message for password not matching when they did match.

    • Overall Rating: 4
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Drew

    Site Experience Feedback

    Jul 1, 2026

    Great

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Lou

    Site Experience Feedback

    Jun 29, 2026

    This is my 3rd purchase from Adiamor and have always had an easy time buying the rings and have always gotten exactly what I wanted with no issues.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • J

    Site Experience Feedback

    Jun 28, 2026

    Placing order after visiting offices in dtla and corresponding over email

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Vinnie.

    Site Experience Feedback

    Jun 27, 2026

    Website is very easy to shop and it’s straight forward. I never have any trouble to find what I’m looking for.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • ND

    Site Experience Feedback

    Jun 24, 2026

    I will see how the quality is when I receive it

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 24, 2026

    Everything Was Easy And Upfront. I Appreciate The Many Options. Hoping It Comes Out Looking Great!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Diamonier

    Site Experience Feedback

    Jun 22, 2026

    Great experience!

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Amanda

    Site Experience Feedback

    Jun 22, 2026

    Overall a great experience with many loose diamonds to pick from!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Chris P

    Site Experience Feedback

    Jun 20, 2026

    I appreciated that Adiamor allowed me to retrieve my previous engagement purchase in order to find a matching wedding band. It was easy to navigate and provided me the matching options at a great price.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lee

    Post-Delivery Feedback

    Jun 20, 2026

    I bought an engagement ring in January. It was so beautiful and stunning, that I decided to get a matching wedding band. So glad I did. No disappointment here. I'm 67 years old, and all of my friends think the rings are absolutely beautiful. And they are.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Marcolino

    Site Experience Feedback

    Jun 19, 2026

    Everything was fast and easy

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Satisfied Customer

    Site Experience Feedback

    Jun 19, 2026

    Great selection, easy to use

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Linds

    Site Experience Feedback

    Jun 18, 2026

    This our second time purchasing from Adiamor and the process is always excellent!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • George

    Site Experience Feedback

    Jun 15, 2026

    The variety of options is very helpful and I like that I am still able to get the jeweler experience and find a semi-custom ring to make without being pushed by the jeweler to do something they already have in stock or prefer.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • No one

    Site Experience Feedback

    Jun 14, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Lano

    Site Experience Feedback

    Jun 14, 2026

    Great experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ring girl

    Site Experience Feedback

    Jun 11, 2026

    Easy to use and great customer service

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nolan

    Site Experience Feedback

    Jun 8, 2026

    I tried for two hours about a declined card and at the end of the day the entire issue was that I wasn't using the BOLT platform and I was choosing Guest checkout I spent an hour on the phone with my credit card company etc At the end of it all I decided to go on the BOLT website which is insane that I had to, I added my card on there because there's no way otherwise to add it, and then went back to checkout on the website and it worked. This is a ridiculous issue and I would like to speak with management about this because otherwise I had a great experience with Carly and the sales team.

    • Overall Rating: 6
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
Adiamor Customer Reviews | Verified Customer Reviews at Bizrate Surveys