1A Auto Parts Reviews - 12,002 Review - 9.1/10
2022
Winner
Circle of
Excellence
16 years
1A Auto Parts Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 83% |
Neutral | 12% | 13% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
8.2 out of 10
Recent Reviews for 1A Auto Parts
Showing 1 - 20 of 12,002
Mau
Site Experience Feedback
Dec 02, 2024
Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pop
Site Experience Feedback
Dec 02, 2024
Process was easy and simple as always!!!!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
OG
Site Experience Feedback
Dec 02, 2024
Like the choices quality brand looking forward to see how long Parts last
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
DEAN
Site Experience Feedback
Dec 02, 2024
HAD EXACTLY WHAT I NEEDED,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dee
Site Experience Feedback
Dec 02, 2024
Everything Was Amazing , Very Helpful With Details Of Parts. Shipping Time Is Great As Well -ThankYou
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
🐻 Bear
Site Experience Feedback
Dec 02, 2024
I have no answers right now
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Nate C.
Site Experience Feedback
Dec 02, 2024
I was very pleased with the purchase that I made today and the ones before. There was only one complaint I had and that was when my credit card did not go through on my last purchase on the website, but I got a hold of 1A auto customer service and they fix me right up. So other than that, I'd say they have a customer for life. Thank you 1A auto family for being awesome.!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jake Fabbi
Site Experience Feedback
Dec 02, 2024
I liked how easy it was to find parts and there high quality parts that won’t break the bank
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
El bro
Site Experience Feedback
Dec 02, 2024
I always order my shocks on here cheap and good quality I’ve ordered around 14 pairs of shocks for my cars and my family’s cars nobody can beat there prices and there quality 100 percent recommend
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Sias87
Site Experience Feedback
Dec 02, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Oly
Site Experience Feedback
Dec 02, 2024
Never had a problem with 1A. Easy to find. Good prices. Always fixed the problem. Good how to videos.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
BigTex
Site Experience Feedback
Dec 02, 2024
1AAuto has a great check out process and great video tutorials for most parts they sell!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cfrancois76
Site Experience Feedback
Dec 02, 2024
Always comes quickly and keeps me on the road.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
cfrancois76
Site Experience Feedback
Dec 02, 2024
Need more parts!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Connor
Site Experience Feedback
Dec 02, 2024
It was good all around
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DwayneM
Site Experience Feedback
Dec 02, 2024
Website is very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jared O’Neal
Site Experience Feedback
Dec 02, 2024
Easy and straight forward process!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jmm
Site Experience Feedback
Dec 02, 2024
Good selection of what lookt to be quality parts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KClark
Site Experience Feedback
Dec 02, 2024
It was good finding the items I needed. For items I had questions about I received an email shortly with an answer. Nothing bad to say about the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
GuzAutoMan
Site Experience Feedback
Dec 02, 2024
Set out to find a good part for a decent price that I needed ASAP. Other merchants couldn't come close to to what 1A Auto could. I'm getting what I need, by when I need it. 1A AUTO really came in clutch today. Thank You!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »