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Toolbarn Reviews - 655 Reviews - /10

ToolBarn.com offers a very large selection of tools, fasteners, and related accessories for the construction professional or weekend warrior.

Toolbarn Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

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Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for Toolbarn

Showing 1 - 20 of 655

Online Shopper

Post-Delivery Feedback

Sep 23, 2024

Product is bad and broken and has warranty but the company is not wanting to fix or replace

jking

Site Experience Feedback

Aug 29, 2024

very good

Pipeman

Site Experience Feedback

Mar 22, 2024

Great clearance prices!


Post-Delivery Feedback

Jun 28, 2024

I found some high quality welding rods at a great price!

Doc

Site Experience Feedback

May 15, 2024

Great hoses

dave_a

Site Experience Feedback

Jan 30, 2024

Good - Interaction with Jeff was great. Honest broker! Bad - no shipping info or tracking number. Ordered 4 days ago, still no idea if product shipped. Need tracking number!


Post-Delivery Feedback

May 02, 2024

Item had manufacturer issues when opend. Not ToolBarns issue. Received some help from TB but ultimately let the manufacturer take care of warrant issue. Did not offer an exchange of product.

Online Shopper

Post-Delivery Feedback

Apr 15, 2024

So far so good as described

Online Shopper

Post-Delivery Feedback

Apr 14, 2024

Ordered a telescopic pressure washer wand easy set up great product for the price

Don

Post-Delivery Feedback

Apr 10, 2024

Prices are great, shipped quick, quality was good. I already have recommended to co workers.

BB

Site Experience Feedback

Mar 24, 2024

Excellent site


Post-Delivery Feedback

Apr 10, 2024

Excellent online experience with Tool Barn. Fast easy shopping as well as checkout. Product was delivered as indicated and was well packaged. Highly recommend Tool Barn. .

Ric

Site Experience Feedback

Mar 28, 2024

Haven't received item yet so can't comment on all questions.

Online Shopper

Post-Delivery Feedback

Apr 07, 2024

Good service fast shipping

Online Shopper

Post-Delivery Feedback

Apr 07, 2024

Delivery on time. Item I purchased failed on second day of use. Only used for three hours on fist day.

Bill

Site Experience Feedback

Mar 28, 2024

So far so good.


Post-Delivery Feedback

Apr 07, 2024

The product I purchased was considerably cheaper than other sites. this may be because Tool Barn was clearing stock.

toolman2

Post-Delivery Feedback

Apr 07, 2024

Products I ordered were as discribed, price was good and the delivery was quick.

Dave

Site Experience Feedback

Mar 25, 2024

It’s always easy and simple to order from tool barn . Thanks!


Post-Delivery Feedback

Apr 07, 2024

It was fast, and easy. Delivery was on time. I hope you will consider keeping your online product ordering.

RUSTY NAIL (lol)

Site Experience Feedback

Mar 22, 2024

Sorry to hear you are going out of business. I have made multiple purchases from you and have been very happy with the overall experiences. RON


Post-Delivery Feedback

Apr 06, 2024

I purchased some Makita Hook and Loop 4x4 sanding pads.You didn't have many left which is disappointing. I have purchased many times from ToolBarn and have always been very satisfied with the service rec'd. HIGHLY RECOMMEND.

Anno

Site Experience Feedback

Mar 24, 2024

Great and easy


Post-Delivery Feedback

Apr 06, 2024

Cheap, gets to you in a timely manner. Good product. Works perfect.

James

Site Experience Feedback

Apr 05, 2024

All was good

Online Shopper

Site Experience Feedback

Mar 26, 2024

Went on website seen what I was looking for at a good price and they were very easy to deal with

BobL

Post-Delivery Feedback

Apr 05, 2024

I mistakenly ordered 6” angle grinder discs instead of 5”. I didn’t realize there was another size. My mistake but since Toolbarn is closing I won’t send them back.