Toolbarn Reviews - 655 Reviews - /10
Toolbarn Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Toolbarn
Showing 1 - 20 of 655
Online Shopper
Post-Delivery Feedback
Sep 23, 2024
Product is bad and broken and has warranty but the company is not wanting to fix or replace
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: N/A
- Customer Support: 1
- Full ratings for this review »
jking
Site Experience Feedback
Aug 29, 2024
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pipeman
Site Experience Feedback
Mar 22, 2024
Great clearance prices!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Pipeman
Post-Delivery Feedback
Jun 28, 2024
I found some high quality welding rods at a great price!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Doc
Site Experience Feedback
May 15, 2024
Great hoses
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
dave_a
Site Experience Feedback
Jan 30, 2024
Good - Interaction with Jeff was great. Honest broker! Bad - no shipping info or tracking number. Ordered 4 days ago, still no idea if product shipped. Need tracking number!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
dave_a
Post-Delivery Feedback
May 02, 2024
Item had manufacturer issues when opend. Not ToolBarns issue. Received some help from TB but ultimately let the manufacturer take care of warrant issue. Did not offer an exchange of product.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: N/A
- Customer Support: 8
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 15, 2024
So far so good as described
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 14, 2024
Ordered a telescopic pressure washer wand easy set up great product for the price
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Don
Post-Delivery Feedback
Apr 10, 2024
Prices are great, shipped quick, quality was good. I already have recommended to co workers.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
BB
Site Experience Feedback
Mar 24, 2024
Excellent site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BB
Post-Delivery Feedback
Apr 10, 2024
Excellent online experience with Tool Barn. Fast easy shopping as well as checkout. Product was delivered as indicated and was well packaged. Highly recommend Tool Barn. .
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Ric
Site Experience Feedback
Mar 28, 2024
Haven't received item yet so can't comment on all questions.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 07, 2024
Good service fast shipping
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 07, 2024
Delivery on time. Item I purchased failed on second day of use. Only used for three hours on fist day.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Bill
Site Experience Feedback
Mar 28, 2024
So far so good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bill
Post-Delivery Feedback
Apr 07, 2024
The product I purchased was considerably cheaper than other sites. this may be because Tool Barn was clearing stock.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
toolman2
Post-Delivery Feedback
Apr 07, 2024
Products I ordered were as discribed, price was good and the delivery was quick.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Dave
Site Experience Feedback
Mar 25, 2024
It’s always easy and simple to order from tool barn . Thanks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dave
Post-Delivery Feedback
Apr 07, 2024
It was fast, and easy. Delivery was on time. I hope you will consider keeping your online product ordering.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
RUSTY NAIL (lol)
Site Experience Feedback
Mar 22, 2024
Sorry to hear you are going out of business. I have made multiple purchases from you and have been very happy with the overall experiences. RON
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RUSTY NAIL (lol)
Post-Delivery Feedback
Apr 06, 2024
I purchased some Makita Hook and Loop 4x4 sanding pads.You didn't have many left which is disappointing. I have purchased many times from ToolBarn and have always been very satisfied with the service rec'd. HIGHLY RECOMMEND.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Anno
Site Experience Feedback
Mar 24, 2024
Great and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Anno
Post-Delivery Feedback
Apr 06, 2024
Cheap, gets to you in a timely manner. Good product. Works perfect.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
James
Site Experience Feedback
Apr 05, 2024
All was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 26, 2024
Went on website seen what I was looking for at a good price and they were very easy to deal with
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BobL
Post-Delivery Feedback
Apr 05, 2024
I mistakenly ordered 6” angle grinder discs instead of 5”. I didn’t realize there was another size. My mistake but since Toolbarn is closing I won’t send them back.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »