Timex Reviews - 14,564 Review - 8.6/10
Timex Rating
Overall Satisfaction | 8.6 /10 |
---|---|
Would Shop Here Again | 8.4 /10 |
Likelihood to Recommend | 8.7 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 7.9 /10 |
8.6out of 10
Would Shop Here Again:
8.4out of 10
Likelihood To Recommend:
8.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 80% |
Neutral | 15% | 13% |
Negative | 6% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
9.0 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
7.4 out of 10
Recent Reviews for Timex
Showing 1 - 20 of 14,564
Online Shopper
Site Experience Feedback
Jan 20, 2025
Awesome so far…
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pizza boy
Site Experience Feedback
Jan 20, 2025
Good shopping experience.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 20, 2025
Excellent website. Easy to use.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Luke
Site Experience Feedback
Jan 20, 2025
My overall shopping experience was extremely positive. The website is easy to navigate, and made it simple to find specific styles/preferences. I especially appreciated the amount of detail found in the specifications of each watch.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MC
Site Experience Feedback
Jan 20, 2025
Great looking watch and on sale convinced me now is the time to purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
all
Site Experience Feedback
Jan 20, 2025
Love timex. - unknown why they didn't have a drop-down box for ironman watches
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JB
Site Experience Feedback
Jan 20, 2025
It took me about an hour to find what I wanted. It was nice to find just what I was looking for so fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
HP
Site Experience Feedback
Jan 20, 2025
Excellent easy purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zeke
Site Experience Feedback
Jan 20, 2025
When I shopped last week, I was given an introductory discount code “Hello-zzdnfa” but I didn’t buy anything then. The code didn’t apply this time when I did purchase.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review »
Bling queen
Site Experience Feedback
Jan 20, 2025
Seamless purchasing--clean interface and easy to check out
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Will
Site Experience Feedback
Jan 20, 2025
We’ll see! The watch looks nice! Very easy to purchase and use discount code
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
LostinTime70
Site Experience Feedback
Jan 20, 2025
Clean and easy to navigate website. Checkout was great especially since you can use the Shop app/service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sheik
Site Experience Feedback
Jan 20, 2025
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Liz
Site Experience Feedback
Jan 20, 2025
Easy to use website, no issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
GPD
Site Experience Feedback
Jan 20, 2025
I wanted to replace my old Timex expedition with velcro strap.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
meathead
Site Experience Feedback
Jan 20, 2025
very easy to navigate.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Janet
Site Experience Feedback
Jan 20, 2025
more of selection in low price range
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Satisfied customer
Site Experience Feedback
Jan 20, 2025
Easy tranaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Phil
Site Experience Feedback
Jan 20, 2025
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MD
Site Experience Feedback
Jan 20, 2025
Quick and seamless!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »