ThinkGeek.com Reviews

Jun 24, 2018
Circle of Excellence - ThinkGeek.com

2014 Winner

Circle of Excellence

6 years

ThinkGeek.com Rating

More about ThinkGeek.com
ThinkGeek.com Rating
Overall Satisfaction 9.1 / 10
Would Shop Here Again 8.9 / 10
Likelihood to Recommend 9.2 / 10
Product Selection 8.8 / 10
Ease of Finding 8.9 / 10
Checkout Satisfaction 8.8 / 10
Product Met Expectations 9.2 / 10
On-Time Delivery 9.5 / 10
Satisfaction with Customer Support 9.0 / 10
Overall Satisfaction:

9.1 out of 10

Would Shop Here Again:

8.9 out of 10

Likelihood To Recommend:

9.2 out of 10

Overall Rating Past 3 Months Past Month

Positive

73% 74%

Neutral

19% 19%

Negative

8% 7%

Ease of Finding What
You Are Looking For:

8.9 out of 10

Design of Site:

9.1 out of 10

Satisfaction With Checkout:

8.8 out of 10

Product Selection:

8.8 out of 10

Clarity of Product Information:

9.0 out of 10

Charges Stated Clearly:

9.1 out of 10

Price Relative To Other
Online Retailers:

8.4 out of 10

Shipping Charges:

6.6 out of 10

Variety of Shipping Options:

8.1 out of 10

On-Time Delivery:

9.5 out of 10

Order Tracking:

9.3 out of 10

Product Met Expectations:

9.2 out of 10

Customer Support:

9.0 out of 10

Product Availability:

9.2 out of 10

Returns Process:

8.5 out of 10

Recent Reviews for ThinkGeek.com

Showing 1 - 20 of 3,005 Reviews
Jun 24, 2018

On top of the $15 shipping (which was the cheapest available) I had to pay $35 in duty fees for the package to cross the US border (I live in Canada) which was not mentioned at all when I purchased the product. In total I payed more in transport costs than the value of the products, something which had I known I would not have bought them. I have no issues with the products themselves but I would have never payed the amount I did had I known about the extra costs.

  • Overall Rating: 5
  • Would Shop Here Again: 2
  • Likelihood To Recommend: 5
  • On Time Delivery: 10
  • Customer Support: N/A
yan
Jun 24, 2018

THE SHIPPING COST IS A HUGE RIPOFFF COMPARED TO AMAZON!!!!!! 12.75 USD FOR A 19.99 USD PRODUCT!!!! ARE YOU OUT OF YOUR MIND????? HAVE YOU TRIED USPS BEFORE RIPPING OFF PEOPLE LIKE THAT? If the product was at amazon.ca, I've would bought it there in a second instead of yours.

Online Shopper
Jun 24, 2018

Nothing to add.

psycopirate
Jun 24, 2018

if you like geek exclusives and nerdy stuff this is the place to go

Online Shopper
Jun 13, 2018

Found what I was looking for at about 1/2 the price of what it would have been on ebay. So that was great!

WAD
Jun 24, 2018

Really cool Hawaiian shirt. Keep on thinking about buying it. Would have bought it a long time ago if it wasn't for the high shipping charges. Since 25% off I'll break down and get it for my birthday...I deserve it!

Erin
Jun 24, 2018

The shipping costs a lot, and I think it's silly that it takes over a week to get the items. I checked Amazon first to see if the item was available there. The free shipping to get it in 2-3 days is so much better at Amazon.

Vicki
Jun 24, 2018

enjoyed it

Margaret S.
May 27, 2018

I found unique gifts for a Star Trek loving son-in-law.

Jun 24, 2018

A great selection of gifts for my Star Trek and D&D fanatic son-in-law.

  • Overall Rating: 10
  • Would Shop Here Again: 10
  • Likelihood To Recommend: 10
  • On Time Delivery: 10
  • Customer Support: N/A
BeckyZ
Jun 24, 2018

Think Geek has lots of interesting stuff, mostly items relating to games I scarcely know about but also TV shows and movies. So I ordered the Breaking Bad incense burning as a gift for a Breaking Bad fan which then had to have an action figure to accompany it and then why not a Firefly action figure to keep that one company. Sad to say no action figure of the prettiest Firefly cast member, Inara.

Tigme
Jun 10, 2018

It's always an interesting experience shopping on Thinkgeek because I never know what exactly I'll find. There is definitely a wide variety of different things, not to mention the discounts are definitely helpful when it comes to pricing. Some things are well priced, cheap, whereas others do seem more on the ridiculous side of pricings. Overall, it's a good experience, and I usually end up getting more than I originally planned.

Jun 24, 2018

it's quite the interesting of a shopping place.

  • Overall Rating: 10
  • Would Shop Here Again: 10
  • Likelihood To Recommend: N/A
  • On Time Delivery: 10
  • Customer Support: N/A
Rada
Jun 24, 2018

I'm really disappointed with all the products that are no longer available. Have always wanted to add DNA to my charm bracelet. Too many of the newer geeky movies and series are too new for us oldsters, need more Star Trek etc.

JS
Jun 24, 2018

The site is very user-friendly and has a wide selection of "geeky" stuff to order: relating to games, comics, TV/films and lots more.

HP
Jun 24, 2018

Our family is a little obsessed with Harry Potter and there was so much here that was fun, different, and just about perfect for our geeky obsession. It was fun to look around and see items you don't find everywhere. The one thing that bummed us out a little was some of the items were sold out except for one house or one size- that didn't fit our needs. I will certainly be visiting this site again and again and recommend it to other geek friends.

Fena
Jun 24, 2018

The first thing I ordered was the bag of holding crossbody purse...love it soooo much! My family buys items from you..we received xmas gifts from your store from them..that is how we found out about think geek..love the store!!

Online Shopper
Jun 24, 2018

Hot Topic doesn't charge to send to store you shouldn't either. You have to ship there anyway and if I'm willing to wait for the next shipment it costs you relatively nothing to send to the store.

ChrisofDenver
Jun 13, 2018

Awesome site, awesome service, Awesome!!!

Sa-rah
Jun 14, 2018

Had a very good experience at ThinkGeek. Found gifts for my dad, partner, and goddaughter all in the same website visit. Also good sales. I love sales.

Grizz
Jun 24, 2018

There is a great selection of cool clothes and accessories to choose from. Great experience.

Julie
Jun 10, 2018

Shopping on ThinkGeek is a great option for gifts. They have truly unique and inventive products which always are appreciated. Their site is very user friendly too; there are several ways to navigate your search to find a product tailored directly to your interest. They typically offer promotions as well.

Jun 24, 2018

Great site

  • Overall Rating: 10
  • Would Shop Here Again: 10
  • Likelihood To Recommend: 10
  • On Time Delivery: 10
  • Customer Support: N/A