Spencers Reviews - 46,291 Review - 9.1/10

Jan 21, 2025
Spencer's is the go-to destination for the latest trends, tees, body jewelry, decor and more, celebrating their mantra "Life's a party and we're making it fun, for over 75 years.

Spencers Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.2 /10
Product Selection9.2 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%82%

Neutral

13%13%

Negative

4%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

8.0 out of 10

Recent Reviews for Spencers

Showing 1 - 20 of 46,291

spade

Site Experience Feedback

Jan 20, 2025

I like the website and it looks really cool, I like how the whole brand of Spencer’s isn’t to be taken like a stick up the ass, but a cool store for teens and young adults

Online Shopper

Site Experience Feedback

Jan 20, 2025

It’s honestly good the price is good

Indigo

Site Experience Feedback

Jan 20, 2025

Navigating the website was easy enough and the items were exactly what I wanted. I don't like the ploy of being told there is a low quantity before purchase. I'd like the option to ship to home.

York

Site Experience Feedback

Jan 20, 2025

Na

hannah

Site Experience Feedback

Jan 20, 2025

good. easy checkout

Naomi

Site Experience Feedback

Jan 20, 2025

It was great, and I love shopping with you guys in person as well

Jonathan

Site Experience Feedback

Jan 20, 2025

Good experience.

King

Site Experience Feedback

Jan 20, 2025

it was my first purchase from the store and it went extremely well I used the first purchase coupon no issues.

Daddyo

Site Experience Feedback

Jan 20, 2025

Good! Great deals! Shocked to see theses prices

bella

Site Experience Feedback

Jan 20, 2025

very easy to navigate website and checkout was even easier and quick

Blay

Site Experience Feedback

Jan 20, 2025

Great experience on the website

U

Site Experience Feedback

Jan 20, 2025

The only toy that I have bought that has disappointed me was a bullet vibrator. It was in clearance and I said why not. I lost my money. The product details were not correct. But everything else I’ve bought is amazing and have loved my experience. The other toys I have bought have been so pleasant, and have honestly made me want to stay single for a long time. 🤣

Jas

Post-Delivery Feedback

Jan 20, 2025

My order was set to come on the 20th but it ended up being delivered three days earlier which was nice. My only complaint is one of the shot glasses I purchased was broken when I received it. I was able to glue it back together. But I wish the packaging for breakable items would be a little more secure. Other than that I was happy with my purchases.

Sparrow

Site Experience Feedback

Jan 20, 2025

Easy to order from.

Eli

Site Experience Feedback

Jan 20, 2025

Great store, love every experience I have with in person and online. Kind caring people who love to help when needed. And the online store is just the same, went straight to where I needed to go in order to get what I wanted. 10/10 I love Spencer’s.

Tp

Site Experience Feedback

Jan 20, 2025

A lot of pop ups

Penny

Site Experience Feedback

Jan 20, 2025

Very easy to use

Online Shopper

Site Experience Feedback

Jan 20, 2025

Good and easy

Fluffy

Site Experience Feedback

Jan 20, 2025

Website easy to find what I was looking for. Easy checkout.

Kathy

Site Experience Feedback

Jan 20, 2025

Looking forward to receiving my Glinda The Good Witch costume for an upcoming event!