Spencers Reviews - 46,291 Review - 9.1/10
Spencers Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 82% |
Neutral | 13% | 13% |
Negative | 4% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
8.0 out of 10
Recent Reviews for Spencers
Showing 1 - 20 of 46,291
spade
Site Experience Feedback
Jan 20, 2025
I like the website and it looks really cool, I like how the whole brand of Spencer’s isn’t to be taken like a stick up the ass, but a cool store for teens and young adults
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 20, 2025
It’s honestly good the price is good
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Indigo
Site Experience Feedback
Jan 20, 2025
Navigating the website was easy enough and the items were exactly what I wanted. I don't like the ploy of being told there is a low quantity before purchase. I'd like the option to ship to home.
- Overall Rating: 3
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
York
Site Experience Feedback
Jan 20, 2025
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
hannah
Site Experience Feedback
Jan 20, 2025
good. easy checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Naomi
Site Experience Feedback
Jan 20, 2025
It was great, and I love shopping with you guys in person as well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jonathan
Site Experience Feedback
Jan 20, 2025
Good experience.
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
King
Site Experience Feedback
Jan 20, 2025
it was my first purchase from the store and it went extremely well I used the first purchase coupon no issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Daddyo
Site Experience Feedback
Jan 20, 2025
Good! Great deals! Shocked to see theses prices
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
bella
Site Experience Feedback
Jan 20, 2025
very easy to navigate website and checkout was even easier and quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Blay
Site Experience Feedback
Jan 20, 2025
Great experience on the website
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
U
Site Experience Feedback
Jan 20, 2025
The only toy that I have bought that has disappointed me was a bullet vibrator. It was in clearance and I said why not. I lost my money. The product details were not correct. But everything else I’ve bought is amazing and have loved my experience. The other toys I have bought have been so pleasant, and have honestly made me want to stay single for a long time. 🤣
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jas
Post-Delivery Feedback
Jan 20, 2025
My order was set to come on the 20th but it ended up being delivered three days earlier which was nice. My only complaint is one of the shot glasses I purchased was broken when I received it. I was able to glue it back together. But I wish the packaging for breakable items would be a little more secure. Other than that I was happy with my purchases.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Sparrow
Site Experience Feedback
Jan 20, 2025
Easy to order from.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eli
Site Experience Feedback
Jan 20, 2025
Great store, love every experience I have with in person and online. Kind caring people who love to help when needed. And the online store is just the same, went straight to where I needed to go in order to get what I wanted. 10/10 I love Spencer’s.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tp
Site Experience Feedback
Jan 20, 2025
A lot of pop ups
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
- Full ratings for this review »
Penny
Site Experience Feedback
Jan 20, 2025
Very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 20, 2025
Good and easy
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Fluffy
Site Experience Feedback
Jan 20, 2025
Website easy to find what I was looking for. Easy checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kathy
Site Experience Feedback
Jan 20, 2025
Looking forward to receiving my Glinda The Good Witch costume for an upcoming event!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »