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overstockArt.com Reviews - 239 Reviews - 9.3/10

Jan 21, 2025
overstockArt.com is an American online retailer and distributors of wall decor. They specialize in handmade oil paint reproductions of famous artists such as Vincent van Gogh, Claude Monet, Pierre-Auguste Renoir, etc. OverstockArt.com offers more than 60,000 paintings and 100,000 wall decor combinations to choose from in stock at all times.

overstockArt.com Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.5 /10
Product Met Expectations8.9 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%84%

Neutral

14%12%

Negative

3%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for overstockArt.com

Showing 1 - 20 of 239

None

Site Experience Feedback

Jan 18, 2025

I believe the website needs improvement. When trying to place a purchase, it's not as user friendly as other sites. When selecting frames, there seems to be a problem with refreshing your selection, etc.

rodoe6

Site Experience Feedback

Jan 18, 2025

I was good. A bit of a struggle navigating and searching out what I was looking for in terms of mainly color.

Mr. Cycle

Site Experience Feedback

Jan 14, 2025

I was very satisfied with the website. Ordering was quick and easy. I have purchased many paintings from Overstock and I have always been very satisfied with.

Honeyapple

Site Experience Feedback

Jan 11, 2025

I love how it’s easy to find some of your favorite artists

Pleased

Site Experience Feedback

Jan 11, 2025

Good

Online Shopper

Site Experience Feedback

Jan 11, 2025

I purchase ornaments every year from here and absolutely love them. Although, I would love to see The KISS-Klimt ornament back. I had ordered one a couple years ago but was cancelled. I’m patiently waiting for its return.

Hey Lady

Site Experience Feedback

Jan 08, 2025

I have several Monet paintings in my home from this site. I continue to revisit when doing renovating projects. Artwork is lovey and I get many compliments. Website is overall easy to navigate. Never any issues.

Online Shopper

Site Experience Feedback

Jan 04, 2025

I have dollars I wanted to use in rewards, but was given NO opportunity to use online. I called and was told unless I purchased online some discounts would not apply. Very difficult to maneuver

Markie

Site Experience Feedback

Dec 17, 2024

Love the website; clear and easy to use.


Post-Delivery Feedback

Jan 03, 2025

Very satisfying experience and very pleased with the painting. A very special addition to my home. There was a slight delay in shipping, but customer service was quick to check it out and made sure I knew the correct delivery date:

Ronkansas

Site Experience Feedback

Jan 02, 2025

Wanted deferent frame but it was three times the cost of the one I purchased.

WalterGoggins

Site Experience Feedback

Jan 01, 2025

Good value for the price. Quality product.

Online Shopper

Site Experience Feedback

Jan 01, 2025

Was a little awkward entering billing address different from shipping. The site automatically checked the same as shipping address and I had to repeat the process more than once.

Miss Bud

Site Experience Feedback

Dec 10, 2024

I love my miniatures! So beautiful and the perfect size!

Eleanor

Site Experience Feedback

Dec 15, 2024

As usual, excellent experience


Post-Delivery Feedback

Jan 01, 2025

Painting arrival delayed due to backlog of artist, even though initial promise on website was within about a week.

Tracy

Site Experience Feedback

Dec 31, 2024

I like the frames

Amy

Site Experience Feedback

Dec 30, 2024

I have multiple pieces from Overstockart and love every single one. The art adds such a special touch.

Online Shopper

Post-Delivery Feedback

Dec 29, 2024

I reached out via email to inform customer support my order was missing the frame that was included in my purchase and was never contacted about my complaint.

Online Shopper

Site Experience Feedback

Dec 28, 2024

Great experience

Kate

Site Experience Feedback

Dec 28, 2024

Wonderful

Steve

Site Experience Feedback

Dec 28, 2024

Very pleasant experience, easy and user friendly.