overstockArt.com Reviews - 239 Reviews - 9.3/10
overstockArt.com Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.3out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 84% |
Neutral | 14% | 12% |
Negative | 3% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for overstockArt.com
Showing 1 - 20 of 239
None
Site Experience Feedback
Jan 18, 2025
I believe the website needs improvement. When trying to place a purchase, it's not as user friendly as other sites. When selecting frames, there seems to be a problem with refreshing your selection, etc.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
rodoe6
Site Experience Feedback
Jan 18, 2025
I was good. A bit of a struggle navigating and searching out what I was looking for in terms of mainly color.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mr. Cycle
Site Experience Feedback
Jan 14, 2025
I was very satisfied with the website. Ordering was quick and easy. I have purchased many paintings from Overstock and I have always been very satisfied with.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Honeyapple
Site Experience Feedback
Jan 11, 2025
I love how it’s easy to find some of your favorite artists
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pleased
Site Experience Feedback
Jan 11, 2025
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 11, 2025
I purchase ornaments every year from here and absolutely love them. Although, I would love to see The KISS-Klimt ornament back. I had ordered one a couple years ago but was cancelled. I’m patiently waiting for its return.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hey Lady
Site Experience Feedback
Jan 08, 2025
I have several Monet paintings in my home from this site. I continue to revisit when doing renovating projects. Artwork is lovey and I get many compliments. Website is overall easy to navigate. Never any issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 04, 2025
I have dollars I wanted to use in rewards, but was given NO opportunity to use online. I called and was told unless I purchased online some discounts would not apply. Very difficult to maneuver
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 5
- Full ratings for this review »
Markie
Site Experience Feedback
Dec 17, 2024
Love the website; clear and easy to use.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Markie
Post-Delivery Feedback
Jan 03, 2025
Very satisfying experience and very pleased with the painting. A very special addition to my home. There was a slight delay in shipping, but customer service was quick to check it out and made sure I knew the correct delivery date:
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 9
- Full ratings for this review »
Ronkansas
Site Experience Feedback
Jan 02, 2025
Wanted deferent frame but it was three times the cost of the one I purchased.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
WalterGoggins
Site Experience Feedback
Jan 01, 2025
Good value for the price. Quality product.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 01, 2025
Was a little awkward entering billing address different from shipping. The site automatically checked the same as shipping address and I had to repeat the process more than once.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Miss Bud
Site Experience Feedback
Dec 10, 2024
I love my miniatures! So beautiful and the perfect size!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eleanor
Site Experience Feedback
Dec 15, 2024
As usual, excellent experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eleanor
Post-Delivery Feedback
Jan 01, 2025
Painting arrival delayed due to backlog of artist, even though initial promise on website was within about a week.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 10
- Full ratings for this review »
Tracy
Site Experience Feedback
Dec 31, 2024
I like the frames
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Amy
Site Experience Feedback
Dec 30, 2024
I have multiple pieces from Overstockart and love every single one. The art adds such a special touch.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 29, 2024
I reached out via email to inform customer support my order was missing the frame that was included in my purchase and was never contacted about my complaint.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 9
- Customer Support: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 28, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kate
Site Experience Feedback
Dec 28, 2024
Wonderful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Steve
Site Experience Feedback
Dec 28, 2024
Very pleasant experience, easy and user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »