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Mowers at jacks Reviews - 576 Reviews - 9.1/10

Jan 21, 2025
Mowers at Jacks is not new to the lawn mower and outdoor power equipment business. They are actually the new face of the business Jacks Small Engines has been providing for years. They continue to do business selling lawn mowers, parts, and accessories. Their experience selling and servicing walk behind, riding, and zero turn mowers gives them a leg up on the competition. Mowers at Jacks also has The Jacks Advantage where they provide Free Tech Support for the life of your lawn mower and power equipment, and Free Freight Shipping to the lower 48 states (excludes Gravely log splitters, Honda commercial mowers, Honda mid tine tillers, and Honda rear tine tillers - In-Store pick up or local availability only). Their service is why Mowers at Jacks is the place you can count on when you need a lawn mower or any other lawn equipment, because they are always here to support your purchase, if and when you need them.

Mowers at jacks Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.2 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.3 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.8 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%76%

Neutral

16%15%

Negative

4%10%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Mowers at jacks

Showing 1 - 20 of 576

N/A

Site Experience Feedback

Jan 20, 2025

N/A

Mj

Site Experience Feedback

Jan 17, 2025

Seems ok

Sapora

Site Experience Feedback

Jan 06, 2025

Everything with the website worked well.


Post-Delivery Feedback

Jan 15, 2025

I was not able to be home to sign for the package and FedEx said there was a block on the shipping order so I couldn't change location or have it held at FedEx to pick it up. I called Mowers and the guy that answered was courteous and helpful. He redid the shipping information and I got it the next day wiout issues. Thank you.

El papirrin

Site Experience Feedback

Jan 14, 2025

I think it is a serious, safe company that treats its customers very well.

Brian

Post-Delivery Feedback

Jan 14, 2025

Everything arrived on time and looks good. There is snow on the ground now so i have not tried the mower out.

Hatti

Site Experience Feedback

Jan 13, 2025

Can't wait to use my grinder!

Rambling Ray

Site Experience Feedback

Dec 25, 2024

you had a phone number i could call


Post-Delivery Feedback

Jan 09, 2025

good product, fat shipping

Riven714

Site Experience Feedback

Dec 30, 2024

Looked around online for the best price from reputable businesses


Post-Delivery Feedback

Jan 08, 2025

Ordered a small outboard motor ... unfortunately due to my own mistake I had to return and reorder ... I feel confident dealing with Jack's

mick

Site Experience Feedback

Jan 06, 2025

all good so far

Josh

Site Experience Feedback

Jan 04, 2025

Quick and painless

Josh Christian

Site Experience Feedback

Jan 02, 2025

Easy to use and the only one I could find with the item I needed

Gunner

Site Experience Feedback

Dec 31, 2024

All went well, waiting for order

supe

Site Experience Feedback

Dec 13, 2024

I chose them from the Honda website and it was an easy process.


Post-Delivery Feedback

Dec 31, 2024

Not much to say. It was an easy online experience and the price was fair.

Rapp

Site Experience Feedback

Dec 30, 2024

Not please with the card information section, spaces or no spaces

Kenndoggie

Site Experience Feedback

Dec 29, 2024

Found the product I was looking for on Google. This merchant had the best price. Check out was clumsy and failed the first time.

bew

Post-Delivery Feedback

Dec 27, 2024

Easy, cost effective, overall great experience.

Sputnik

Site Experience Feedback

Dec 03, 2024

Easily found exactly what I was looking for at a competitive price.

Mario

Site Experience Feedback

Dec 21, 2024

Good

Online Shopper

Site Experience Feedback

Dec 20, 2024

Smooth

KG

Post-Delivery Feedback

Dec 18, 2024

Helpful in helping me select what product was going to meet my needs. Knowledgeable and friendly staff. Ease of ordering and shipping on time!