Julia Hair Reviews - 763 Reviews - 7.3/10
Julia Hair Rating
Overall Satisfaction | 7.3 /10 |
---|---|
Would Shop Here Again | 7.5 /10 |
Likelihood to Recommend | 7.6 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 6.9 /10 |
On-Time Delivery | 8.5 /10 |
Satisfaction with Customer Support | 7.8 /10 |
7.3out of 10
Would Shop Here Again:
7.5out of 10
Likelihood To Recommend:
7.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 79% |
Neutral | 14% | 12% |
Negative | 7% | 9% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.0 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
6.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.2 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Julia Hair
Showing 1 - 20 of 763
Tray
Post-Delivery Feedback
Jan 19, 2025
I did have an ordering issue, but I would still recommend the company. The wig I originally ordered was in high demand so the ordering period I was told at the time of purchasing would not have been met. Considering I needed the wig in timely fashion I agreed to switch the product I wanted and was still satisfied. It shipped fast and the hair was of good quality when I received it.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Lisa A
Site Experience Feedback
Jan 18, 2025
LOVE THE WIGS!!!!!!! I wish when your clients buy over a certain amount we could get a free wig or one 1/2 price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 18, 2025
Love the hair
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ki-Ki
Site Experience Feedback
Jan 17, 2025
My purchase today was quick and easy. This is the third time I’ve purchased a wig from Julia hair, and I only purchase from Julia hair due to the trust I have in this company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mrs. Diva
Site Experience Feedback
Jan 16, 2025
I love purchasing from this site. 😍 I haven't had nothing bad to happen. The quality of the wigs are great. No problem with none of my wigs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bluecandy
Site Experience Feedback
Jan 15, 2025
So far it’s great…no complaints
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
A’Raiyah
Site Experience Feedback
Dec 30, 2024
It was great. Overall amazing quality and great service I got what I paid for and more
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
A’Raiyah
Post-Delivery Feedback
Jan 14, 2025
I loved my purchase. It was great came on time
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: 8
- Full ratings for this review »
Crissy
Site Experience Feedback
Jan 14, 2025
Easy to use website, fast shipping and good quality hair.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Melaninmommy
Site Experience Feedback
Jan 13, 2025
No issues with my order today.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Lisa
Post-Delivery Feedback
Jan 13, 2025
Love this unit! I was hesitant about getting a straight one, but this is perfect. My best friend recommended Julia’s hair!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
cc
Site Experience Feedback
Jan 12, 2025
na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Na
Post-Delivery Feedback
Jan 12, 2025
I'm still waiting for my wig, it never came. Laurie Obel-Jorgensen 559-231-4365
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: N/A
- Full ratings for this review »
J Marie
Site Experience Feedback
Jan 12, 2025
Love the wigs
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Bigsherley
Site Experience Feedback
Dec 29, 2024
Everything is always good when ordering from JuliaHair.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bigsherley
Post-Delivery Feedback
Jan 11, 2025
I only buy my hair from Julia Hair. I ordered it on a Sunday it arrived to me on the Wednesday fresh and clean no knots easy to install bouncy I just love it. You'll never want to try anything else no other companies once you purchased hair from Julia you'll never purchase no hear from nobody else but Julia hair. If I can't get you your hair that mean I do not get my hair done. Try it out you'll love it just like I do. Been a loyal customer for over 5 years now great deals on hair all kind of different colors and if you confused on me some help all you do is get in contact with the customer service and they'll help you they're real friendly and they pay attention to you they just don't listen they pay attention and they answer all your questions. I will recommend you your hair to everybody I know because I get my hair done every 4 months and believe it or not I don't even wash it but you can't tell I just hit it with a little water out the spray bottle and Bam it's back a little wavy if I want it straight I'll blow dry down and press it or I flat iron it the hair is remarkable how I'm still amazed and it don't shed. If I was you I'll try Julias hair they're number one in my book.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
NicholeJ
Site Experience Feedback
Jan 10, 2025
Julia hair is an amazing company along work is great customer service!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
A new look
Site Experience Feedback
Jan 09, 2025
I just wish when you put in to chat with someone in customer service regarding placing a special order they could have a quicker response time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Faith Ferrari Morton
Site Experience Feedback
Dec 19, 2024
I love the fountain and the lettering and the coloring of the website it's very appealing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Faith Ferrari Morton
Post-Delivery Feedback
Jan 09, 2025
I ordered a mystery gift and boy was I surprised to receive a wig that looked just like my hair in the same length I wanted a long wig the wig was beautiful
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Debz
Site Experience Feedback
Jan 08, 2025
The site was very easy to navigate . I loved the selection of products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kat
Site Experience Feedback
Jan 08, 2025
Great pr
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lashesbykingg
Site Experience Feedback
Jan 08, 2025
Love love love Julia hair. Love the gifts . The reviews . Hair made to last and affordable !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »