JJ Buckley Fine Wines Reviews - 570 Reviews - 9.6/10
2022
Winner
Circle of
Excellence
1 years
JJ Buckley Fine Wines Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 90% | 93% |
Neutral | 9% | 6% |
Negative | 1% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for JJ Buckley Fine Wines
Showing 1 - 20 of 570
Becca
Site Experience Feedback
Jan 20, 2025
A simple search of the internet directed me to this website. Everything was clear and easy.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 20, 2025
nogeneral wine information, blog etc very helpful
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
DP89102
Site Experience Feedback
Jan 11, 2025
ALWAYS EASY AND CONVENIENT. GOOD SELECTION AND PRICING
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DP89102
Post-Delivery Feedback
Jan 20, 2025
Buckley always has great wine at great prices, and the whole process is very easy!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Syntexas
Site Experience Feedback
Jan 12, 2025
Incredible selection of Bordeaux and burgundy wines.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Syntexas
Post-Delivery Feedback
Jan 20, 2025
Have already recommended JJB (Kyle) to several of my friends.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Rob
Site Experience Feedback
Jan 19, 2025
Fantastic experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
C. Wayson
Site Experience Feedback
Jan 18, 2025
Ordering has been very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nat
Site Experience Feedback
Dec 30, 2024
The wines offered by JJ Buckley are exceptional. They are backed by multiple reviews from well known professional wine experts. The prices are reasonable but affordable by the average collector/wine lover.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Al
Site Experience Feedback
Jan 18, 2025
Great selection! Easy shopping and check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Robert
Site Experience Feedback
Jan 18, 2025
Not Good. Girl said that she would call back, but didn't.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 18, 2025
no issues
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Rochild
Site Experience Feedback
Jan 09, 2025
Flawless checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 17, 2025
Easy to find the product I was looking for. Easy website to navigate and make purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jason
Site Experience Feedback
Jan 17, 2025
wnt as expected
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
JDK
Site Experience Feedback
Jan 16, 2025
My experience was overall good, however I think the survey is premature. I haven't received the product so I can't accurately relay my experience until I have the product.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
- Full ratings for this review »
Crested Butte
Site Experience Feedback
Jan 16, 2025
I find the website very easy to use.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Happy
Site Experience Feedback
Jan 16, 2025
Easy and efficient
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Clbrian
Site Experience Feedback
Jan 16, 2025
It’s not easy finding French wines in Ohio. My wine cellar loves your store!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lubysan
Site Experience Feedback
Dec 19, 2024
No complaints. Very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lubysan
Post-Delivery Feedback
Jan 16, 2025
I’ve been with JJ Buckley for years. The selection, prices, quality and customer service are the best in the business. I especially love the private (email) offerings of unique or hard to get wines. Most of my new purchases are a result of those descriptions.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Great offering and service
Site Experience Feedback
Jan 15, 2025
Chris Greene is great. I buy direct from him 99% of time. Buying via website is rare.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Angieblue
Site Experience Feedback
Jan 15, 2025
All perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »