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JJ Buckley Fine Wines Reviews - 570 Reviews - 9.6/10

Jan 22, 2025
JJ Buckley Fine Wines is an online store that offers a great selection of wines to choose from.
Circle of Excellence - JJ Buckley Fine Wines

2022
Winner

Circle of
Excellence

1 years

JJ Buckley Fine Wines Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.5 /10
Product Selection9.4 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.7 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

90%93%

Neutral

9%6%

Negative

1%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

7.8 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for JJ Buckley Fine Wines

Showing 1 - 20 of 570

Becca

Site Experience Feedback

Jan 20, 2025

A simple search of the internet directed me to this website. Everything was clear and easy.

Online Shopper

Post-Delivery Feedback

Jan 20, 2025

nogeneral wine information, blog etc very helpful

DP89102

Site Experience Feedback

Jan 11, 2025

ALWAYS EASY AND CONVENIENT. GOOD SELECTION AND PRICING


Post-Delivery Feedback

Jan 20, 2025

Buckley always has great wine at great prices, and the whole process is very easy!

Syntexas

Site Experience Feedback

Jan 12, 2025

Incredible selection of Bordeaux and burgundy wines.


Post-Delivery Feedback

Jan 20, 2025

Have already recommended JJB (Kyle) to several of my friends.

Rob

Site Experience Feedback

Jan 19, 2025

Fantastic experience

C. Wayson

Site Experience Feedback

Jan 18, 2025

Ordering has been very easy

Nat

Site Experience Feedback

Dec 30, 2024

The wines offered by JJ Buckley are exceptional. They are backed by multiple reviews from well known professional wine experts. The prices are reasonable but affordable by the average collector/wine lover.

Al

Site Experience Feedback

Jan 18, 2025

Great selection! Easy shopping and check out.

Robert

Site Experience Feedback

Jan 18, 2025

Not Good. Girl said that she would call back, but didn't.

Online Shopper

Site Experience Feedback

Jan 18, 2025

no issues

Rochild

Site Experience Feedback

Jan 09, 2025

Flawless checkout

Online Shopper

Site Experience Feedback

Jan 17, 2025

Easy to find the product I was looking for. Easy website to navigate and make purchases.

jason

Site Experience Feedback

Jan 17, 2025

wnt as expected

JDK

Site Experience Feedback

Jan 16, 2025

My experience was overall good, however I think the survey is premature. I haven't received the product so I can't accurately relay my experience until I have the product.

Crested Butte

Site Experience Feedback

Jan 16, 2025

I find the website very easy to use.

Happy

Site Experience Feedback

Jan 16, 2025

Easy and efficient

Clbrian

Site Experience Feedback

Jan 16, 2025

It’s not easy finding French wines in Ohio. My wine cellar loves your store!

Lubysan

Site Experience Feedback

Dec 19, 2024

No complaints. Very easy to navigate


Post-Delivery Feedback

Jan 16, 2025

I’ve been with JJ Buckley for years. The selection, prices, quality and customer service are the best in the business. I especially love the private (email) offerings of unique or hard to get wines. Most of my new purchases are a result of those descriptions.

Great offering and service

Site Experience Feedback

Jan 15, 2025

Chris Greene is great. I buy direct from him 99% of time. Buying via website is rare.

Angieblue

Site Experience Feedback

Jan 15, 2025

All perfect