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Golfballs.com Reviews - 2,601 Review - 9.2/10

Jan 22, 2025
Golfballs.com is the World Leader in Golf Customization and in addition to carrying the best selection of golf balls, also offers a golf clubs, shoes, apparel, and more from golf’s top brands.
Circle of Excellence - Golfballs.com

2022
Platinum

Circle of
Excellence

6 years

Golfballs.com Rating

Rating
Overall Satisfaction9.2 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.4 /10
Product Selection9.5 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.4 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.2out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

13%14%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Golfballs.com

Showing 1 - 20 of 2,601

W. Lee

Site Experience Feedback

Jan 21, 2025

Love GolfBalls.com. My go-to site for all my golf balls. Today's experience was as intuitive and smooth as always.

Shakey

Post-Delivery Feedback

Jan 21, 2025

Uneventfully great!

Golkidd62

Site Experience Feedback

Jan 20, 2025

Always an easy shopping experience. Customer service is extremely help with my last purchase. I highly recommend Golfballs.com

HealthTrace

Site Experience Feedback

Jan 20, 2025

The site is easy to navigate and well organized. The inventory is quite good.

BritshBaller

Site Experience Feedback

Jan 19, 2025

I just needed to stock up on balls.

Online Shopper

Site Experience Feedback

Jan 19, 2025

I thought I was going to receive free shipping on orders over $100. I was charged shipping.

Korkey04

Site Experience Feedback

Jan 11, 2025

Your website is very easy to maneuver around, one of the best of all sites, The prices is what makes me keep coming back for more


Post-Delivery Feedback

Jan 19, 2025

I have purchased logo overruns in the past. I put in one order for 5 dozen golf balls and they arrived in a couple days.i put in another order for 6 more dozen balls a couple weeks later, somehow I received a double order and was charged for both orders, not sure I needed this many. I will never need to make another golf balls purchase. You can't beat the price of the balls.

Smokintom

Site Experience Feedback

Jan 18, 2025

always an easy informed purchase

Legs

Site Experience Feedback

Jan 18, 2025

Had trouble with payment step. Had to try 3 times before it went through.

Juergy

Site Experience Feedback

Jan 18, 2025

Always a great products at a great price

Dan

Site Experience Feedback

Jan 18, 2025

Initially the site wouldn’t let me pay with my cc. Kept trying to make me purchase over time.

Online Shopper

Site Experience Feedback

Jan 18, 2025

I like the opportunity to try different balls using the overruns.

Diddy P

Site Experience Feedback

Jan 18, 2025

Was easy to use. Like the deals

Dave

Site Experience Feedback

Jan 17, 2025

Quick, easy, affordable.

Rojo

Site Experience Feedback

Jan 17, 2025

First time and it was excellent

Golf God

Site Experience Feedback

Jan 17, 2025

Easy

Pops

Site Experience Feedback

Jan 16, 2025

I was unable to use the 20percent discount offered for getting text messages

General D

Site Experience Feedback

Jan 16, 2025

The website is very easy to navigate. Outstanding selection of products even though it was just golf balls this time. best prices and great service!!

Eddie

Site Experience Feedback

Jan 15, 2025

All's good

AJ

Site Experience Feedback

Jan 15, 2025

Excellent