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Gift Express Reviews - 9,726 Review - 8.9/10

Jan 23, 2025
Gift Express strives to offer you the broadest range of perfumes and colognes. You'll come across renowned designer brands like Versace, Calvin Klein, Gucci, Dolce & Gabbana, Elizabeth Arden, and more, all obtainable at discounts of up to 70%.

Gift Express Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.1 /10
On-Time Delivery8.8 /10
Satisfaction with Customer Support8.3 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%82%

Neutral

11%12%

Negative

5%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.1 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for Gift Express

Showing 1 - 20 of 9,726

Chigh08

Site Experience Feedback

Jan 21, 2025

This is my favorite website. I'm an avid cologne collector and this is where I purchase all of them.

Online Shopper

Post-Delivery Feedback

Jan 21, 2025

received eros edt not edp

Chloeanna

Site Experience Feedback

Jan 21, 2025

I thought everything was decently priced, I haven’t received anything yet, but should soon! Had what I was looking for and more. Seems like it goes quick considering the amount sold out. But generally speaking there’s plenty to pick from

Alex

Site Experience Feedback

Jan 21, 2025

Confusing

nice

Site Experience Feedback

Jan 21, 2025

good

Leslie

Site Experience Feedback

Jan 21, 2025

Excelente

Jimenez

Site Experience Feedback

Jan 21, 2025

Excelente y muy buena calidad de servicio al Momento de comprar

MAMO

Site Experience Feedback

Jan 21, 2025

overall prices are pretty competitive, and checkout process is straight forward. I would like to receive coupons for discounts on future orders :)

Trey

Site Experience Feedback

Jan 21, 2025

It was good

Kea

Site Experience Feedback

Jan 13, 2025

It went smooth. Checkout was easy.


Post-Delivery Feedback

Jan 21, 2025

Received item that I ordered. Happy.

Beau

Post-Delivery Feedback

Jan 21, 2025

Great experience with all touch points of purchase. Both scents are amazing and I really didn’t know what to expect. Smelling good once again!

Dave

Site Experience Feedback

Jan 21, 2025

It is hard to search by brand on the website. However the prices for the products I was looking for was the best I could find.

Kate

Site Experience Feedback

Jan 21, 2025

Website is extremely easy to use, and the prices are unbeatable!

Richy Rich

Site Experience Feedback

Jan 21, 2025

I heard about this place through eBay and have purchased many bottles.

Online Shopper

Site Experience Feedback

Jan 21, 2025

Great prices great selection

Savage256

Site Experience Feedback

Jan 21, 2025

Best price found for the item I was looking for. Couldn't find product reviews on item page.

Munham

Post-Delivery Feedback

Jan 21, 2025

Bharara king perfume is excellent men perfume I like bharara king second perfume is okay did not like that much.

Online Shopper

Site Experience Feedback

Jan 21, 2025

Very easy to bavigatecabdvourchase

Chrystofur

Site Experience Feedback

Jan 20, 2025

Tried to use a $25 prepaid card but it was declined! No option to use another form of payment to cover the rest!

Online Shopper

Site Experience Feedback

Jan 20, 2025

The cheapest price I can get on line purchase