Gift Express Reviews - 9,726 Review - 8.9/10
Gift Express Rating
Overall Satisfaction | 8.9 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 8.9 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.1 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.3 /10 |
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 82% |
Neutral | 11% | 12% |
Negative | 5% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for Gift Express
Showing 1 - 20 of 9,726
Chigh08
Site Experience Feedback
Jan 21, 2025
This is my favorite website. I'm an avid cologne collector and this is where I purchase all of them.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 21, 2025
received eros edt not edp
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Chloeanna
Site Experience Feedback
Jan 21, 2025
I thought everything was decently priced, I haven’t received anything yet, but should soon! Had what I was looking for and more. Seems like it goes quick considering the amount sold out. But generally speaking there’s plenty to pick from
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Alex
Site Experience Feedback
Jan 21, 2025
Confusing
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
nice
Site Experience Feedback
Jan 21, 2025
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Leslie
Site Experience Feedback
Jan 21, 2025
Excelente
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jimenez
Site Experience Feedback
Jan 21, 2025
Excelente y muy buena calidad de servicio al Momento de comprar
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MAMO
Site Experience Feedback
Jan 21, 2025
overall prices are pretty competitive, and checkout process is straight forward. I would like to receive coupons for discounts on future orders :)
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Trey
Site Experience Feedback
Jan 21, 2025
It was good
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
- Full ratings for this review »
Kea
Site Experience Feedback
Jan 13, 2025
It went smooth. Checkout was easy.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Kea
Post-Delivery Feedback
Jan 21, 2025
Received item that I ordered. Happy.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: 8
- Full ratings for this review »
Beau
Post-Delivery Feedback
Jan 21, 2025
Great experience with all touch points of purchase. Both scents are amazing and I really didn’t know what to expect. Smelling good once again!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Dave
Site Experience Feedback
Jan 21, 2025
It is hard to search by brand on the website. However the prices for the products I was looking for was the best I could find.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Kate
Site Experience Feedback
Jan 21, 2025
Website is extremely easy to use, and the prices are unbeatable!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Richy Rich
Site Experience Feedback
Jan 21, 2025
I heard about this place through eBay and have purchased many bottles.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 21, 2025
Great prices great selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Savage256
Site Experience Feedback
Jan 21, 2025
Best price found for the item I was looking for. Couldn't find product reviews on item page.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Munham
Post-Delivery Feedback
Jan 21, 2025
Bharara king perfume is excellent men perfume I like bharara king second perfume is okay did not like that much.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 21, 2025
Very easy to bavigatecabdvourchase
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chrystofur
Site Experience Feedback
Jan 20, 2025
Tried to use a $25 prepaid card but it was declined! No option to use another form of payment to cover the rest!
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 20, 2025
The cheapest price I can get on line purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »