GameFly - Game Rental Reviews - 3,904 Review - 9.5/10
2006
Platinum
Circle of
Excellence
1 years
GameFly - Game Rental Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.5out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 12% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for GameFly - Game Rental
Showing 1 - 20 of 3,904
Jojo
Site Experience Feedback
Jan 20, 2025
Love everything about it
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Powmoney
Site Experience Feedback
Jan 20, 2025
It was good. Easy to find what I needed. I did have to wait a while for it to become available or the stock to refill.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
DIGGS13
Site Experience Feedback
Jan 09, 2025
Love gamefly. Great service and quick shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DIGGS13
Post-Delivery Feedback
Jan 20, 2025
I have already told my friends about the great service you guys provide. Very happy with what you guys do
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Dick
Site Experience Feedback
Jan 20, 2025
I rent movies only and a customer for many years. I have purchased a few movies. My biggest complaint is a lot of older movies are no longer available to rent. Please restock these at once.
- Overall Rating: 10
- Would Shop Here Again: 3
- Likelihood To Recommend: 10
- Full ratings for this review »
Jrock
Post-Delivery Feedback
Jan 20, 2025
Gamefly is awesome I love the game I purchased being Astro Bot
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
tina
Site Experience Feedback
Jan 20, 2025
I love gamefly great spot to get games and movies
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Black myth wukong
Site Experience Feedback
Jan 03, 2025
I am satisfied with my service
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Black myth wukong
Post-Delivery Feedback
Jan 20, 2025
I rented the game for my son he was very pleased with it. The game arrived fast no damage and he was so happy with it I bought it I would definitely recommend I will definitely purchase again in the future
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
SaberShark
Site Experience Feedback
Jan 20, 2025
N/A
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Boldanthony
Site Experience Feedback
Jan 20, 2025
Needs more purchasable variety of games available
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
420 Devil
Site Experience Feedback
Jan 20, 2025
I just started member ship I rented 2 games and purchased one so far good experience at checkout now waiting on 2 rentals to ship to me and 1 purchase waiting to ship
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tim
Site Experience Feedback
Jan 03, 2025
I have nothing to complain about
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tim
Post-Delivery Feedback
Jan 20, 2025
Using GameFly is a quick and easy way to play the games you want without shelling out money to pay full price. I especially love the ability to keep the rented games at a discounted price, which is my favorite part.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
AshyLarry
Site Experience Feedback
Jan 20, 2025
Great service
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
aj
Site Experience Feedback
Jan 03, 2025
Quick checkout and easy to use, only wish we could combine more of the loyalty coupons
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dre
Site Experience Feedback
Jan 09, 2025
I love the set up of gamefly how easy it is to access what I want and it's fast and affordable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dre
Post-Delivery Feedback
Jan 20, 2025
I have had the best time with gamefly I got the games I want on time iv told my friends about it and I have let family know game fly is the best site to use for gaming
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Albert650
Site Experience Feedback
Jan 19, 2025
Love the app. So easy to navigate through and select games i want.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mdn
Site Experience Feedback
Jan 19, 2025
I like the prices
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
G
Site Experience Feedback
Jan 19, 2025
Great prices
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 19, 2025
Gamefly is great value for the money. They ship as soon as possible but it does take a bit to be delivered once shipped. They usually have some of the best deals on videogames and being able to guarantee shipping on day one games with gamelock is amazing. If you play a lot of videogames or want to rent a lot of movies then Gamefly is definitely subscribing to.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 7
- Customer Support: N/A
- Full ratings for this review »
Mykiemurder
Site Experience Feedback
Jan 11, 2025
I had no problems today.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
theuseofforce
Site Experience Feedback
Jan 19, 2025
Great selection and love the discount for keeping a game
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »