ExOfficio Reviews - 3,062 Review - 9.4/10
ExOfficio Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 8.7 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.4 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 79% |
Neutral | 17% | 16% |
Negative | 4% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.7 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.0 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.0 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
9.8 out of 10
Recent Reviews for ExOfficio
Showing 1 - 20 of 3,062
JDinCA
Site Experience Feedback
Dec 05, 2024
In the size location, would be nice to see how tall the sides of the different underware are. The photos sometimes make the full brief and hipster appear the same. They fall under belly button in the same place, so not sure what we are suppose to make determination on. Years ago I bought three different styles to test things out so I'm good to go, just wish the descriptions were clearer.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JDinCA
Post-Delivery Feedback
Jan 19, 2025
This is the second time I have ordered. I got several Full Cut Briefs in both XL and 2XL. I wish I had gotten all of them in 2XL and not any in white. I'm needed to wash or scrub I guess on the white ones. I'd like to return the XL ones and replace with 2XL, but I got on sale so I'm saving them for later use. I'll be on the look out for another sale.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Hhhhhhhhh
Site Experience Feedback
Jan 19, 2025
Good experience
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
sjb
Site Experience Feedback
Jan 18, 2025
expensive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Return customer
Site Experience Feedback
Jan 18, 2025
I think your website is simple and easy to follow. I think it would be better if you had bundles.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
StanCA
Site Experience Feedback
Jan 18, 2025
I would like to see more color options in men's underwear. Perhaps a beige or cream color for wearing under white pants.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
John
Site Experience Feedback
Jan 18, 2025
Easy to order what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Janney
Site Experience Feedback
Jan 18, 2025
Worked good .. thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 18, 2025
Had difficulty logging in.
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Dougie Fresh
Site Experience Feedback
Jan 18, 2025
Very Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
N/A
Site Experience Feedback
Jan 17, 2025
The differences between the Everyday, Give n Go, and Give n Go 2.0 weren't clear
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Winesnob7
Site Experience Feedback
Jan 17, 2025
I have been wearing ExOfficio give and go boxers for over 20 years. They are the best, they are comfortable, hold up great and breathable. I love ‘em.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
DOC
Site Experience Feedback
Jan 17, 2025
Very good. Only issue is I couldn’t apply my 15% off for signing up on email with current promotion of 10%
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review »
Bicksjr
Site Experience Feedback
Jan 16, 2025
Simple and straightforward as selection is minimal
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TedT
Site Experience Feedback
Jan 16, 2025
I am happy with my purchase, but would really like to buy briefs with no opening, as they used to make.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cap
Site Experience Feedback
Jan 16, 2025
I searched linin underwear and it didn't come up with any results, had to back out of the website and search the same thing on Google, which immediately found the product I wanted.
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
don’t ever git rid of these undies
Site Experience Feedback
Jan 16, 2025
i only buy the sport mesh 3”. this was the first time in a long time the gray color had my size (medium) available. so i bought immediately. these are the best underwear of all time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TMS
Site Experience Feedback
Jan 16, 2025
I have always loved my purchases from Ex Officio.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
ndnman
Site Experience Feedback
Jan 16, 2025
The items I bought are too expensive, but I bought them anyways because I like the fit
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
mike
Site Experience Feedback
Dec 30, 2024
no black
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
mike
Post-Delivery Feedback
Jan 16, 2025
did not have color I wanted but oredered and way
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Tony
Site Experience Feedback
Jan 15, 2025
It was a fine online shopping experience. Nothing special.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »