ExOfficio Reviews - 3,062 Review - 9.4/10

Jan 21, 2025
ExOfficio offers a wide selection of high quality travel apparel and accessories.

ExOfficio Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection8.7 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.5 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%79%

Neutral

17%16%

Negative

4%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.7 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.0 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.0 out of 10

Shipping Charges

Satisfaction with shipping charges

9.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.9 out of 10

Returns Process

Satisfaction with the returns process

9.8 out of 10

Recent Reviews for ExOfficio

Showing 1 - 20 of 3,062

JDinCA

Site Experience Feedback

Dec 05, 2024

In the size location, would be nice to see how tall the sides of the different underware are. The photos sometimes make the full brief and hipster appear the same. They fall under belly button in the same place, so not sure what we are suppose to make determination on. Years ago I bought three different styles to test things out so I'm good to go, just wish the descriptions were clearer.


Post-Delivery Feedback

Jan 19, 2025

This is the second time I have ordered. I got several Full Cut Briefs in both XL and 2XL. I wish I had gotten all of them in 2XL and not any in white. I'm needed to wash or scrub I guess on the white ones. I'd like to return the XL ones and replace with 2XL, but I got on sale so I'm saving them for later use. I'll be on the look out for another sale.

Hhhhhhhhh

Site Experience Feedback

Jan 19, 2025

Good experience

sjb

Site Experience Feedback

Jan 18, 2025

expensive

Return customer

Site Experience Feedback

Jan 18, 2025

I think your website is simple and easy to follow. I think it would be better if you had bundles.

StanCA

Site Experience Feedback

Jan 18, 2025

I would like to see more color options in men's underwear. Perhaps a beige or cream color for wearing under white pants.

John

Site Experience Feedback

Jan 18, 2025

Easy to order what I needed.

Janney

Site Experience Feedback

Jan 18, 2025

Worked good .. thank you

Online Shopper

Site Experience Feedback

Jan 18, 2025

Had difficulty logging in.

Dougie Fresh

Site Experience Feedback

Jan 18, 2025

Very Good

N/A

Site Experience Feedback

Jan 17, 2025

The differences between the Everyday, Give n Go, and Give n Go 2.0 weren't clear

Winesnob7

Site Experience Feedback

Jan 17, 2025

I have been wearing ExOfficio give and go boxers for over 20 years. They are the best, they are comfortable, hold up great and breathable. I love ‘em.

DOC

Site Experience Feedback

Jan 17, 2025

Very good. Only issue is I couldn’t apply my 15% off for signing up on email with current promotion of 10%

Bicksjr

Site Experience Feedback

Jan 16, 2025

Simple and straightforward as selection is minimal

TedT

Site Experience Feedback

Jan 16, 2025

I am happy with my purchase, but would really like to buy briefs with no opening, as they used to make.

Cap

Site Experience Feedback

Jan 16, 2025

I searched linin underwear and it didn't come up with any results, had to back out of the website and search the same thing on Google, which immediately found the product I wanted.

don’t ever git rid of these undies

Site Experience Feedback

Jan 16, 2025

i only buy the sport mesh 3”. this was the first time in a long time the gray color had my size (medium) available. so i bought immediately. these are the best underwear of all time

TMS

Site Experience Feedback

Jan 16, 2025

I have always loved my purchases from Ex Officio.

ndnman

Site Experience Feedback

Jan 16, 2025

The items I bought are too expensive, but I bought them anyways because I like the fit

mike

Site Experience Feedback

Dec 30, 2024

no black


Post-Delivery Feedback

Jan 16, 2025

did not have color I wanted but oredered and way

Tony

Site Experience Feedback

Jan 15, 2025

It was a fine online shopping experience. Nothing special.