Dr.Jart+ Reviews - 6,314 Review - 9.4/10
Dr.Jart+ Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 89% |
Neutral | 12% | 10% |
Negative | 2% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Dr.Jart+
Showing 1 - 20 of 6,314
CP
Site Experience Feedback
Jan 21, 2025
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Nikki33
Site Experience Feedback
Jan 21, 2025
Easy and seamless
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Spiritualgirl
Site Experience Feedback
Jan 21, 2025
Was a great and easy shopping experience love all the products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jackie
Site Experience Feedback
Jan 21, 2025
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Leajayg
Site Experience Feedback
Jan 21, 2025
Load times were slow, and it was hard to understand what products were able to be used with the discount
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Aria
Site Experience Feedback
Jan 21, 2025
First time using site. Found item I wanted on sale - a gift set that was a tremendous value. Very pleased!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BK
Site Experience Feedback
Jan 21, 2025
I really liked the experience. It was swift and to the point without pushing for upselling.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Mary
Site Experience Feedback
Jan 21, 2025
I love these products and typically buy them in store. I realized I was running low and wouldn't have a chance to go shopping. It was very easy to go online and place the order through the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 21, 2025
great interaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Erin
Site Experience Feedback
Jan 21, 2025
I found the website easy to navigate. I was able to find what I needed quickly.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Amyb
Site Experience Feedback
Jan 21, 2025
PayPal payment speed had improved since the last time I ordered—thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chachy
Site Experience Feedback
Jan 21, 2025
I have been using the BB cream for more than 10 yeas and I absolutely love it! It keep my face hydrated, the coverage is fantastic, ant it gives me a natural look without feeling heavy. Thank you for creating such an amazing product!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Diana
Site Experience Feedback
Jan 21, 2025
I wasn’t happy that I couldn’t remove the discount code since it wasn’t valid, so I could use it next time! But I loved the website prices where very clear and the different options size on products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
shmer
Site Experience Feedback
Jan 21, 2025
Overall, very easy site to navigate, and I love the products!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Iris
Site Experience Feedback
Jan 21, 2025
I've watched other online sites where they sell Dr.Jart products with some offers or discounts but the offers and samples here and full size products on free are a better experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
annamints
Site Experience Feedback
Jan 21, 2025
I've been using Dr Jart ceramidin cream for a long time but it's my first time purchasing it on-line. The website is very straight forward, I liked the B&A images and short and clear descriptions of the products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Crystin
Site Experience Feedback
Jan 21, 2025
Dr.Jart+ Ceramidin Skin Barrier Moisturizer is the only thing keeping my face from peeling from the crazy dry winter in Colorado. I've tried switching to different moisturizers and nothing is as good at moisturizing and protecting the skin.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jess
Site Experience Feedback
Jan 21, 2025
I messed up my address on my first order and your customer service assistant was so helpful!! Overall great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Faceoff
Site Experience Feedback
Jan 21, 2025
Very easy
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Jenn
Site Experience Feedback
Jan 21, 2025
I'm obsessed with the anti-redness products, they are soothing and help me not wear layers of makeup. Have been using Dr. Jart+ products on and off for 2 years, can totally tell when I'm out!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »