Christianbook Customer Reviews

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In 1978 two teenage brothers started Christian Book Distributors, Inc. which would become the world's largest distributor of Christian products. Through their online presence, Christianbook.com (started in 1996), and 65 unique catalogs, the company provides the lowest possible prices and maintains an inventory exceeding 500,000 items. The wide selection includes books, Bibles, DVDs, music, homeschool resources, toys and games, gifts, academic resources and church supplies. Christianbook.com provides additional information on their website including author profiles and interviews, detailed product descriptions and excerpts, music clips, articles, reviews, specialized search engines and video content. The company offers not only great value, but also exceptional customer service and support. CBD has received the Bizrate Circle of Excellence Award for 18 years. Employing over 500, the company has also received the Boston Globe's Top Places to Work award 10 years in a row.

Christianbook Rating

Customer Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence

2023 Winner Platinum Circle of Excellence

23 years

Trust & Authority

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Post-Delivery Feedback - 2 Reviews

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On-Time Delivery

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Order Tracking

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Product Met Expectations

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Customer Support

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Product Availability

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Returns Process

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Site Experience Feedback - 0 Reviews

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Ease of Finding What You Are Looking For

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Design of Site

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Satisfaction With Checkout

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Product Selection

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Clarity of Product Information

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Recent Reviews for Christianbook

Showing 1 - 2 of 2

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Post-Delivery Feedback
May 6, 2026
Your order process is easy. Your customer service agents are always pleasant, professional and helpful.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Mackey
Post-Delivery Feedback
Nov 17, 2025
Very satisfied with the service and with the quality of products ordered. Just wish you had more inventory for the children's book, Angel, Angel!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »

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Post-Delivery Feedback
May 6, 2026
Your order process is easy. Your customer service agents are always pleasant, professional and helpful.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Mackey
Post-Delivery Feedback
Nov 17, 2025
Very satisfied with the service and with the quality of products ordered. Just wish you had more inventory for the children's book, Angel, Angel!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »