CD Universe Reviews - 32 Reviews - /10
2016
Platinum
Circle of
Excellence
12 years
CD Universe Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
Unavailable
Likelihood To Recommend:
Unavailable
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
Not yet rated
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
Not yet rated
Shipping Charges
Satisfaction with shipping charges
Not yet rated
Variety of Shipping Options
Desired shipping options were available
Not yet rated
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
Not yet rated
Order Tracking
Satisfaction with the ability to track the order
Not yet rated
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
Not yet rated
Customer Support
Satisfaction with assisted or self-service help
Not yet rated
Product Availability
How easily were you able to find the product you were looking for
Not yet rated
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for CD Universe
Showing 1 - 20 of 32
Eddy Z.
Site Experience Feedback
May 10, 2024
Very Happy with the ability to find what I was looking for and bye song writer/singer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eddy Z.
Post-Delivery Feedback
May 27, 2024
Very happy with my cd purchases, ontime and delivered safely. Hope to go back in the near future to purchase more!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
From CD Universe
Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.
Grumpy
Site Experience Feedback
May 23, 2024
Like sight
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MelodyA
Site Experience Feedback
May 14, 2024
My first purchase with CD Universe. I’m just starting to purchase vinyl and very excited! I think CDU will be a regular go-to!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From CD Universe
Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.
Ric
Site Experience Feedback
May 09, 2024
I visited the site today due to the 25% off with Paypal offer. I was looking to see when the offer expired, when I clicked on it it sent me to the music sie and before I knew it, I found 3 items I wanted to order, went through the checkout and never saw 25% off. I will be calling customer service tomorrow.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
From CD Universe
Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.
Kennymac
Site Experience Feedback
May 07, 2024
I'm very happy to have a good alternative to Amazon
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
From CD Universe
Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.
Shakey
Site Experience Feedback
Apr 06, 2024
Hard to find items are usually listed in your site database, even though they may no longer be available. Had difficulty finding some items. Thank you.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Shakey
Post-Delivery Feedback
Apr 23, 2024
Good quality DVD replacement cases that will stand the test of time, compared to the substandard quality of cases provided with a DVD purchase from other sellers and/or vendors. Thank you.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
From CD Universe
Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.
Ewol
Site Experience Feedback
Apr 11, 2024
I like cd Universe. Reminds me of my old record store where I could shop for and get great music.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ewol
Post-Delivery Feedback
Apr 22, 2024
I used to buy records and CDs from a retail store but my remote location and unavailability from stores makes CD Universe a natural like to my musical needs. Have thought about Amazon but purchases are very infrequent. Others that offer are not on my radar as I have enjoyed being a customer with the many, many musical choices have precluded my need to shop elsewhere. Sure, the musicians that have their own websites have my interest when available. Thanks for the many years we have been together.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: 10
- Full ratings for this review »
From CD Universe
Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.
Skunkape
Site Experience Feedback
Apr 13, 2024
Last year i shut off Direct TV because i could not justify paying 200.00 for shit i did not want to watch, so i buy movies i want to watch with out the bullshit.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From CD Universe
Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.
Chico
Site Experience Feedback
Mar 19, 2024
Got what I needed!!! SACDs!!! You got em I’ll by them!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chico
Post-Delivery Feedback
Apr 11, 2024
Don’t change a thing! Very satisfied.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From CD Universe
Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.
Tre
Site Experience Feedback
Apr 11, 2024
CDUNIVERSE IS THE SPOT TO FIND WHAT YOU WANT !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From CD Universe
Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.
salvatore
Site Experience Feedback
Mar 25, 2024
easy to use website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
salvatore
Post-Delivery Feedback
Apr 08, 2024
Great variety of DVD's , but I wish all titles were available in Blu Ray.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From CD Universe
Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.
ColeDover
Site Experience Feedback
Apr 08, 2024
I have been very happy ordering my music and movies from CD Universe. Great selection of all kinds of fun stuff.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From CD Universe
Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.
Mandy
Site Experience Feedback
Apr 06, 2024
Good to understand
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From CD Universe
Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.
Genia
Site Experience Feedback
Apr 05, 2024
Always easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From CD Universe
Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.
Celio Mancias
Site Experience Feedback
Mar 25, 2024
I think shipping should be free. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Celio Mancias
Post-Delivery Feedback
Apr 02, 2024
All items were delivered on time. Thank you! Celio Mancias.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
frank
Site Experience Feedback
Mar 30, 2024
very good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From CD Universe
Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.
Stosh
Site Experience Feedback
Mar 01, 2024
really satisfied with CD universe. The only thing i wish is the orders would get out quicker. Love the service though. they have a great selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Stosh
Post-Delivery Feedback
Mar 27, 2024
Been using CD Universe for quite a few years now. I love it and will continue to use the service.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From CD Universe
Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.
Online Shopper
Post-Delivery Feedback
Mar 25, 2024
Like what I purchased. Waited for a back order and got it when it came in. I still have other items that are not available right now but have them in my wait/saved list and hope some day they will be back in stock.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Barry the music lover
Site Experience Feedback
Mar 15, 2024
I love CD Universe. They have a great variety of music for unbeatable prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Barry the music lover
Post-Delivery Feedback
Mar 25, 2024
Excellent selection and great service
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From CD Universe
Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.
Bee
Site Experience Feedback
Mar 05, 2024
really like cd universe
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Bee
Post-Delivery Feedback
Mar 20, 2024
always content with cd universe
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
From CD Universe
Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.