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CD Universe Reviews - 32 Reviews - /10

CD Universe offers low prices on a tremendous selection of over 800,000 CDs, MP3 Downloads, DVDs, video games, thousands of imports and much more. Find all today's hottest titles or those hard to find catalog items.
Circle of Excellence - CD Universe

2016
Platinum

Circle of
Excellence

12 years

CD Universe Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

Not yet rated

Shipping Charges

Satisfaction with shipping charges

Not yet rated

Variety of Shipping Options

Desired shipping options were available

Not yet rated

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

Not yet rated

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for CD Universe

Showing 1 - 20 of 32

Eddy Z.

Site Experience Feedback

May 10, 2024

Very Happy with the ability to find what I was looking for and bye song writer/singer.


Post-Delivery Feedback

May 27, 2024

Very happy with my cd purchases, ontime and delivered safely. Hope to go back in the near future to purchase more!

From CD Universe

Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.

Grumpy

Site Experience Feedback

May 23, 2024

Like sight

MelodyA

Site Experience Feedback

May 14, 2024

My first purchase with CD Universe. I’m just starting to purchase vinyl and very excited! I think CDU will be a regular go-to!

From CD Universe

Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.

Ric

Site Experience Feedback

May 09, 2024

I visited the site today due to the 25% off with Paypal offer. I was looking to see when the offer expired, when I clicked on it it sent me to the music sie and before I knew it, I found 3 items I wanted to order, went through the checkout and never saw 25% off. I will be calling customer service tomorrow.

From CD Universe

Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.

Kennymac

Site Experience Feedback

May 07, 2024

I'm very happy to have a good alternative to Amazon

From CD Universe

Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.

Shakey

Site Experience Feedback

Apr 06, 2024

Hard to find items are usually listed in your site database, even though they may no longer be available. Had difficulty finding some items. Thank you.


Post-Delivery Feedback

Apr 23, 2024

Good quality DVD replacement cases that will stand the test of time, compared to the substandard quality of cases provided with a DVD purchase from other sellers and/or vendors. Thank you.

From CD Universe

Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.

Ewol

Site Experience Feedback

Apr 11, 2024

I like cd Universe. Reminds me of my old record store where I could shop for and get great music.


Post-Delivery Feedback

Apr 22, 2024

I used to buy records and CDs from a retail store but my remote location and unavailability from stores makes CD Universe a natural like to my musical needs. Have thought about Amazon but purchases are very infrequent. Others that offer are not on my radar as I have enjoyed being a customer with the many, many musical choices have precluded my need to shop elsewhere. Sure, the musicians that have their own websites have my interest when available. Thanks for the many years we have been together.

From CD Universe

Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.

Skunkape

Site Experience Feedback

Apr 13, 2024

Last year i shut off Direct TV because i could not justify paying 200.00 for shit i did not want to watch, so i buy movies i want to watch with out the bullshit.

From CD Universe

Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.

Chico

Site Experience Feedback

Mar 19, 2024

Got what I needed!!! SACDs!!! You got em I’ll by them!!!


Post-Delivery Feedback

Apr 11, 2024

Don’t change a thing! Very satisfied.

From CD Universe

Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.

Tre

Site Experience Feedback

Apr 11, 2024

CDUNIVERSE IS THE SPOT TO FIND WHAT YOU WANT !

From CD Universe

Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.

salvatore

Site Experience Feedback

Mar 25, 2024

easy to use website


Post-Delivery Feedback

Apr 08, 2024

Great variety of DVD's , but I wish all titles were available in Blu Ray.

From CD Universe

Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.

ColeDover

Site Experience Feedback

Apr 08, 2024

I have been very happy ordering my music and movies from CD Universe. Great selection of all kinds of fun stuff.

From CD Universe

Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.

Mandy

Site Experience Feedback

Apr 06, 2024

Good to understand

From CD Universe

Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.

Genia

Site Experience Feedback

Apr 05, 2024

Always easy to use

From CD Universe

Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.

Celio Mancias

Site Experience Feedback

Mar 25, 2024

I think shipping should be free. Thank you.


Post-Delivery Feedback

Apr 02, 2024

All items were delivered on time. Thank you! Celio Mancias.

frank

Site Experience Feedback

Mar 30, 2024

very good experience

From CD Universe

Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.

Stosh

Site Experience Feedback

Mar 01, 2024

really satisfied with CD universe. The only thing i wish is the orders would get out quicker. Love the service though. they have a great selection.


Post-Delivery Feedback

Mar 27, 2024

Been using CD Universe for quite a few years now. I love it and will continue to use the service.

From CD Universe

Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.

Online Shopper

Post-Delivery Feedback

Mar 25, 2024

Like what I purchased. Waited for a back order and got it when it came in. I still have other items that are not available right now but have them in my wait/saved list and hope some day they will be back in stock.

Barry the music lover

Site Experience Feedback

Mar 15, 2024

I love CD Universe. They have a great variety of music for unbeatable prices.


Post-Delivery Feedback

Mar 25, 2024

Excellent selection and great service

From CD Universe

Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.

Bee

Site Experience Feedback

Mar 05, 2024

really like cd universe


Post-Delivery Feedback

Mar 20, 2024

always content with cd universe

From CD Universe

Thank you for your feedback. We appreciate you choosing CD Universe for your entertainment needs.