BRS Hobbies Reviews - 342 Reviews - 9.8/10
2023
Winner
Circle of
Excellence
2 years
BRS Hobbies Rating
Overall Satisfaction | 9.8 /10 |
---|---|
Would Shop Here Again | 9.8 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 9.8 /10 |
9.8out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 92% | 98% |
Neutral | 8% | 3% |
Negative | 1% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.5 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for BRS Hobbies
Showing 1 - 20 of 342
Lance
Site Experience Feedback
Jan 21, 2025
No problems at all. Easy all around.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dave5
Site Experience Feedback
Jan 21, 2025
Great web site easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Froggy
Post-Delivery Feedback
Jan 21, 2025
Order showed up today 1 21 25 around a week longer than I expected. I would stop using USPS for Mo. Orders we have had post office problems for some time it's been said it the worst in the USA . Maybe Fed Ex for Mo.orders
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 5
- Customer Support: N/A
- Full ratings for this review »
Osky the Grouch
Site Experience Feedback
Jan 20, 2025
Loved the selection and easy ordering with free shipping
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
danf
Site Experience Feedback
Jan 19, 2025
2nd order. First was a Carrera digital nascar set
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Firebird
Site Experience Feedback
Jan 18, 2025
Good experience.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 18, 2025
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Driver
Site Experience Feedback
Jan 17, 2025
Was great found what I needed for a tyco build fir my son
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 17, 2025
So far so good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fatdog
Site Experience Feedback
Jan 17, 2025
Great selection and prices. Very reasonable shipping cost.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RMW
Site Experience Feedback
Jan 15, 2025
Great website. Easy to use with good selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Russ
Site Experience Feedback
Jan 15, 2025
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tech23
Site Experience Feedback
Jan 14, 2025
Website is easy to navigate and good selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
The Armadillo
Site Experience Feedback
Jan 14, 2025
Great, Easy to use and GREAT PRODUCTS.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lockdoc
Post-Delivery Feedback
Jan 14, 2025
Ordered mega g plus parts and everything was just as I was wanting thanks
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
AL
Site Experience Feedback
Jan 04, 2025
easy and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AL
Post-Delivery Feedback
Jan 12, 2025
Great Seller!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
No thanks
Site Experience Feedback
Dec 30, 2024
Found what I needed, made purchase.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
JP
Site Experience Feedback
Jan 11, 2025
Very slick and quick. Thx
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Ugly but Proud
Site Experience Feedback
Jan 11, 2025
Good site, easy to use and checkout- will be back
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Farm
Site Experience Feedback
Jan 11, 2025
Too many out of stock items
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »