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BRS Hobbies Reviews - 342 Reviews - 9.8/10

Jan 22, 2025
BRS Hobbies have been selling a wide range of hobby products since 2004. They keep a great selection of rocket parts and have as wide of a selection of race track, slot car parts and accessories as possible and that way you can get everything you need at one store.
Circle of Excellence - BRS Hobbies

2023
Winner

Circle of
Excellence

2 years

BRS Hobbies Rating

Rating
Overall Satisfaction9.8 /10
Would Shop Here Again9.8 /10
Likelihood to Recommend9.7 /10
Product Selection9.2 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.7 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.8 /10
Overall Satisfaction:
 

9.8out of 10


Would Shop Here Again:

 

9.8out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

92%98%

Neutral

8%3%

Negative

1%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.5 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for BRS Hobbies

Showing 1 - 20 of 342

Lance

Site Experience Feedback

Jan 21, 2025

No problems at all. Easy all around.

Dave5

Site Experience Feedback

Jan 21, 2025

Great web site easy to use

Froggy

Post-Delivery Feedback

Jan 21, 2025

Order showed up today 1 21 25 around a week longer than I expected. I would stop using USPS for Mo. Orders we have had post office problems for some time it's been said it the worst in the USA . Maybe Fed Ex for Mo.orders

Osky the Grouch

Site Experience Feedback

Jan 20, 2025

Loved the selection and easy ordering with free shipping

danf

Site Experience Feedback

Jan 19, 2025

2nd order. First was a Carrera digital nascar set

Firebird

Site Experience Feedback

Jan 18, 2025

Good experience.

Online Shopper

Site Experience Feedback

Jan 18, 2025

Good experience

Driver

Site Experience Feedback

Jan 17, 2025

Was great found what I needed for a tyco build fir my son

Online Shopper

Site Experience Feedback

Jan 17, 2025

So far so good

Fatdog

Site Experience Feedback

Jan 17, 2025

Great selection and prices. Very reasonable shipping cost.

RMW

Site Experience Feedback

Jan 15, 2025

Great website. Easy to use with good selection

Russ

Site Experience Feedback

Jan 15, 2025

Good

Tech23

Site Experience Feedback

Jan 14, 2025

Website is easy to navigate and good selection

The Armadillo

Site Experience Feedback

Jan 14, 2025

Great, Easy to use and GREAT PRODUCTS.

Lockdoc

Post-Delivery Feedback

Jan 14, 2025

Ordered mega g plus parts and everything was just as I was wanting thanks

AL

Site Experience Feedback

Jan 04, 2025

easy and fast


Post-Delivery Feedback

Jan 12, 2025

Great Seller!

No thanks

Site Experience Feedback

Dec 30, 2024

Found what I needed, made purchase.

JP

Site Experience Feedback

Jan 11, 2025

Very slick and quick. Thx

Ugly but Proud

Site Experience Feedback

Jan 11, 2025

Good site, easy to use and checkout- will be back

Farm

Site Experience Feedback

Jan 11, 2025

Too many out of stock items