Benefit Cosmetics Reviews - 5,653 Review - 8.7/10
Benefit Cosmetics Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.9 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.1 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 85% | 84% |
Neutral | 11% | 11% |
Negative | 4% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
3.3 out of 10
Recent Reviews for Benefit Cosmetics
Showing 1 - 20 of 5,653
Bern
Site Experience Feedback
Jan 20, 2025
Great product
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Dee
Site Experience Feedback
Jan 14, 2025
It was great! Easy to navigate
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Dee
Post-Delivery Feedback
Jan 20, 2025
I love this pore primer and have been using it for years. The one thing that would make it better is if they sent some samples of other products to try to see other products. Otherwise, this stuff is awesome to make my face look poreless.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Rach
Site Experience Feedback
Jan 20, 2025
Very easy to navigate and intuitive. Great products!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Andrea
Site Experience Feedback
Jan 20, 2025
NA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Teeah
Site Experience Feedback
Jan 20, 2025
I wish there are mini water tint lipset, mini cheek sets.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Patricia T
Site Experience Feedback
Jan 20, 2025
Good interactions. Easy to understand and order. Pricing is fair.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
streborjc1
Site Experience Feedback
Jan 20, 2025
Great product selection and service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jaz
Site Experience Feedback
Jan 20, 2025
Happy to find free shipping and discounts on products I love
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chicogirl71
Site Experience Feedback
Jan 20, 2025
Website is easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nurse
Site Experience Feedback
Jan 20, 2025
Love the products esp when on sale
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Linisi
Site Experience Feedback
Jan 20, 2025
the only thing was everything seemed zoomed in, I like seeing more than 2 items at a time.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
leah
Post-Delivery Feedback
Jan 20, 2025
amaizing
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
JK
Post-Delivery Feedback
Jan 20, 2025
I’d love to recomend it I’m amazed by the products
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Lizzy
Site Experience Feedback
Jan 19, 2025
Easy to navigate and I got what I needed. I love the brow products
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Vgrazi
Site Experience Feedback
Jan 19, 2025
Browsing was pretty simple. While shopping the sale I might have like the option to filter for just certain items i.e. mascara (I may have overlooked it)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 19, 2025
Sometimes it is hard to know where to go to select the color or shade of what I am buying. It is easy to find the product though. I find the Bolt option confusing. It feels like I am being misdirected.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Susheen
Site Experience Feedback
Jan 19, 2025
Overall experience with Benefit Cosmetics is great. I got what I was looking for, but it would have been nice to see some sets or something special for the products I purchased.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Stella
Site Experience Feedback
Jan 19, 2025
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Erstwhile
Site Experience Feedback
Jan 19, 2025
Your discount code was difficult to,use.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 19, 2025
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »