Battery Mart Reviews - 1,673 Review - 9.4/10
2023
Platinum
Circle of
Excellence
16 years
Battery Mart Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.5 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 9% | 9% |
Negative | 5% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Battery Mart
Showing 1 - 20 of 1,673
Online Shopper
Site Experience Feedback
Jan 05, 2025
outstanding
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 05, 2025
Found the battery we needed. My coupon didn’t go through however customer service answered me pretty quick my email and corrected the amount on a Monday as they told me. Was very happy with them and recd order quickly.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
ACCS
Post-Delivery Feedback
Jan 05, 2025
N/A
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Ty
Post-Delivery Feedback
Jan 05, 2025
Help with a return-excellent!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Dave R
Site Experience Feedback
Jan 04, 2025
I am a long time Battery Mart customer. I have purchased many items from them over the years, online and at their store in Winchester, Virginia. I have always found that they have quality products that have served me well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SR
Post-Delivery Feedback
Jan 04, 2025
Very Pleased. Ordered a battery for a drill I couldn't find anywhere. You guys had one that works. The order only took a few days to initiate and receive.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Stephen H
Post-Delivery Feedback
Jan 04, 2025
I bought A new battery for my Harley FLHTK. It arrived in record time, like 3 days!! Very nice battery and much cheaper AND stronger than the HD version. I'll definitely be buying my batteries from Battery Mart going forward! THANK YOU!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Mr. G
Site Experience Feedback
Jan 04, 2025
It was a good experience. I have no complaints
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
B
Site Experience Feedback
Jan 03, 2025
Good experience
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 02, 2025
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 02, 2025
My first time… see how it goes with my order
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Boston Waters
Site Experience Feedback
Dec 27, 2024
great interaction- my go-to on motorcycle batteries
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Boston Waters
Post-Delivery Feedback
Jan 02, 2025
Great as always
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 02, 2025
Great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jimmie
Site Experience Feedback
Dec 15, 2024
Easy to navigate and the best pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jimmie
Post-Delivery Feedback
Jan 02, 2025
Very fast shipping, battery was packaged well.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Terry
Site Experience Feedback
Jan 01, 2025
Pay pal complicated purchase. Wanted to use credit card w/o Pay Pal. Took 7+ tries on different computer. Why insert Pay Pal in middle of purchase?
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
bd
Site Experience Feedback
Dec 21, 2024
Easy to find what I want, shipping is quick being in state
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
bd
Post-Delivery Feedback
Jan 01, 2025
Quick and easy!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Weasel
Site Experience Feedback
Dec 31, 2024
The batteries I needed were for electronic equipment. Battery Mart was one of the few places I found the particular batteries. They were by far. The best price will deal with them again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Harley Mike
Site Experience Feedback
Dec 31, 2024
It was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 31, 2024
Package arrived when Battery Mart said it should and I liked that. Reasonable pricing, but shipping cost I thought was kind of high for one small item. All in all I think it was a good purchase.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Jackson
Post-Delivery Feedback
Dec 31, 2024
Product available fit the requirement for the application and was packaged well and shipped on time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »