B.A. Mason Reviews - 3 Reviews - /10

The B.A. Mason catalog contains more than 350 styles for men and women. You'll find leather dress shoes, western boots, and work shoes with guaranteed soles.

B.A. Mason Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for B.A. Mason

Showing 1 - 3 of 3

J d

Post-Delivery Feedback

Feb 23, 2024

I've always had a hard time finding my size but with b.a. Mason it's easy

Becky

Site Experience Feedback

Jan 08, 2024

Wonderful. Easy to use website and I like they carru womens narrow.


Post-Delivery Feedback

Jan 25, 2024

Have ordered from B. A. Mason before. It has been the ONLY company my husband has located that has comfortable mens shoes that he likes.This is his second pair. I even found a pair of womens sandles in narrow that fit and look nice.Not many brick-n-morter store carry narrow. Quality,style, and price are good which influence what we purchase online.Great job B.A. Mason!

farmer

Site Experience Feedback

Dec 30, 2023

excellent all around views of the product.


Post-Delivery Feedback

Jan 21, 2024

They are very good at communicating during the shipping and returning process.