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American Gaming Supply - Poker Tables & Chips Reviews - 254 Reviews - 8.9/10

Jan 21, 2025
American Gaming Supply is a Los Angeles based company that ships anywhere in the U.S, Canada, UK, and Australia which offers quality casino and gaming equipment online together with good quality poker tables and poker Chips.

American Gaming Supply - Poker Tables & Chips Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.4 /10
Product Selection9.0 /10
Ease of Finding8.7 /10
Checkout Satisfaction8.7 /10
Product Met Expectations9.1 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.7 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

77%79%

Neutral

18%16%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

8.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.7 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.6 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.1 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for American Gaming Supply - Poker Tables & Chips

Showing 1 - 20 of 254

Online Shopper

Site Experience Feedback

Jan 20, 2025

Great

Ezzy

Site Experience Feedback

Jan 20, 2025

First time using this site & ordering from you. Very easy website to scroll through and great prices compared to several other sites I visited! Thank you AGS for making my purchase a no brainer!

BitterCold

Site Experience Feedback

Jan 20, 2025

I searched for red draftsman chair on your website. Three tries later - I had to google it - it showed up for the search red metal draftsman chair. So, that was annoying. And, it never works unless you hit a continue/go button at least twice. And, there was a very slow response time - I was waiting for the page to crash the entire time.

Billy

Site Experience Feedback

Jan 19, 2025

Good products

Tim

Site Experience Feedback

Jan 19, 2025

The shipping for poker chips was too high

Sawdust

Site Experience Feedback

Jan 19, 2025

Quick and easy

Jr

Site Experience Feedback

Jan 18, 2025

Great experience

Nick

Site Experience Feedback

Jan 18, 2025

Good

Cowboy

Site Experience Feedback

Jan 17, 2025

Not too complicated, clear details and product photos.

Chippy

Site Experience Feedback

Jan 17, 2025

Purchased rail pad and vinyl for armrest of poker table that I am making. Everything seems pretty straight forward

DC

Post-Delivery Feedback

Jan 16, 2025

The box my order was in suffered some damage in transport and a few items fell out of the box. (The chips were plastic wrapped stacks and a few stacks had the wraps break so several chips fell out of the pack and made their way out of the hole in the box. I reached out via email and was advised to send photos of the box and "broken" stacks and identify what was missing. It was just a few days later that replacements arrived. I was satisfied with the products and their service and ended up ordering more later.

Raptor58

Site Experience Feedback

Jan 11, 2025

Site is very slow. Chat is very slow as to to be useless. Tried to checkout with a Capital One virtual card that was rejected. I may have duplicated the order but I can't tell. Not impressed.

Pat

Site Experience Feedback

Jan 10, 2025

Very Convenient

Homeboy

Site Experience Feedback

Jan 09, 2025

Like the items, wish you had more.

gooddr49

Site Experience Feedback

Jan 09, 2025

A generic search produced several results and your website was clear and consise for what I was looking for.

Player

Site Experience Feedback

Jan 09, 2025

Good

Changling

Site Experience Feedback

Jan 05, 2025

The experience was overall good.

Online Shopper

Site Experience Feedback

Jan 03, 2025

I found easily what I needed at a good price.

mud dog

Site Experience Feedback

Jan 02, 2025

none

Nick Generous

Site Experience Feedback

Jan 02, 2025

American Gaming and Supply is my first stop when shopping for supplies for my home poker game. I would like more options and better pictures and descriptions of poker felt options. But I still found a suitable felt for my poker game.