Adaptivemall.com Reviews - 353 Reviews - 9.2/10
Adaptivemall.com Rating
Overall Satisfaction | 9.2 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.1 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.4 /10 |
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 89% |
Neutral | 13% | 9% |
Negative | 4% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
9.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
1.0 out of 10
Recent Reviews for Adaptivemall.com
Showing 1 - 20 of 353
Kayla
Site Experience Feedback
Jan 19, 2025
Reviews would be helpful. It would also be helpful if the website was very clear on what each product includes. We could always use more selection! Otherwise great experience!
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 05, 2025
I had trouble with seating
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
AllyH
Site Experience Feedback
Jan 16, 2025
The website was easy to use and I was able to find the adaptive booster seat for our disabled son with ease! I will definitely order here again as he grows and will need more adaptive equipment.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Patty
Site Experience Feedback
Jan 16, 2025
I have. One
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CDRC
Site Experience Feedback
Jan 16, 2025
I needed to set up an account that was tax exempt. The instructions were clear and the account was set up very quickly. It was a very positive experience.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Nia
Site Experience Feedback
Jan 15, 2025
It was easy to find equipment for my daughter
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Loving grandma
Site Experience Feedback
Jan 15, 2025
Needed a special potty seat for my grands! This price seemed more reasonable than others!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Thompson
Site Experience Feedback
Jan 14, 2025
The ease of check-out was fantastic!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Heather
Site Experience Feedback
Jan 14, 2025
it was very easy to use and get what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Beth
Site Experience Feedback
Jan 13, 2025
Smooth transaction. Easy size to navigate . Wish there was an option for faster shipping but appreciate the free shipping. 🙂
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Vero
Post-Delivery Feedback
Jan 11, 2025
It's the best thing I buy for my daughter it was exactly what expected
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
greenville sc
Site Experience Feedback
Jan 06, 2025
overall great online purchase experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bella
Site Experience Feedback
Jan 06, 2025
I enjoyed the ease of using the website and navigating it. There are numerous products to choose from and I appreciated the breakdown of the cost and charges before checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Missy
Post-Delivery Feedback
Jan 04, 2025
This is the second chair we've purchased through Adaptive Mall. Our granddaughter outgrew the first one. I ordered from Adaptive Mall the second time, because of the quality, price and ease of ordering.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
JB
Site Experience Feedback
Jan 03, 2025
Easy to find what we were looking for.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Stephanie
Post-Delivery Feedback
Dec 31, 2024
I ordered an adaptive stroller/push chair for my granddaughter. Stroller is perfect for her at this stage. Very easy ordering and fast delivery. I will definitely order from them again when time comes that we need additional items.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jess
Site Experience Feedback
Dec 28, 2024
This is the 3rd time using adaptive mall. Overall, my experience has been great. There was an issue with a wheel on a Rifton Bike, it was rec'd damaged. They quickly remedied the situation.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cooper
Site Experience Feedback
Dec 28, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Good stroller; could use improvement
Post-Delivery Feedback
Dec 27, 2024
The stroller arrived very quickly, which was super helpful since my son had outgrown his old stroller and we were hoping for it by Christmas. However, we never received a notice that the product had shipped so we never had tracking info. That turned out to be fine since it came so quick and, luckily, arrived right before we left for holiday travels, but it was a bit of a bummer to not know when it would come. It seems wonderful so far! It's definitely sturdy and well made. The canopy is basically a waste as it doesn't cover enough and when the seat is upright it is right in his face. The back tires could stand to be a bit larger, too. But, it should work for our purposes- wooded walking trails. I do wonder how long it will work size-wise. Based on measurements, my son should have had PLENTY of room to grow, but when we sat him in it he looked like he was at the higher end of the size already. And he's small (an 8yr old who is the size of a 5yr old). So, we will see. Overall, we're happy with the purchase and the price. We're excited to have him continue to be able to join us on our hikes.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Juan Mercado
Site Experience Feedback
Dec 27, 2024
For our special needs son we find very detailed info and specific products on the website. It's easy to navigate and normally we find what we need when it's not provided by insurance directly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »