123 Refills Reviews - 695 Reviews - 8.7/10
123 Refills Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.6 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 8.8 /10 |
On-Time Delivery | 8.9 /10 |
Satisfaction with Customer Support | 8.7 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 80% | 79% |
Neutral | 16% | 18% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for 123 Refills
Showing 1 - 20 of 695
Online Shopper
Site Experience Feedback
Jan 20, 2025
Having a hard time creating account. when hit forgot password, nothing came to email (wasn't able to sign in even tho site said password optional). Also, would only purchase product on sale
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 20, 2025
ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ink
Site Experience Feedback
Jan 20, 2025
All in all it was a good experience.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Lulu
Site Experience Feedback
Jan 19, 2025
Ok
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
HRP
Site Experience Feedback
Jan 18, 2025
It was fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jose
Site Experience Feedback
Jan 04, 2025
All good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jose
Post-Delivery Feedback
Jan 18, 2025
Great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Megiano
Site Experience Feedback
Jan 17, 2025
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Moe
Site Experience Feedback
Jan 17, 2025
The website was easy to use. The prices are very good and the shipping was fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
IT Challenged
Site Experience Feedback
Jan 04, 2025
Very good experience. I had a little trouble finding the right ink cartridge product because I don't remember needing to include the printer name other than Canon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
IT Challenged
Post-Delivery Feedback
Jan 17, 2025
I thought delivery time was long. Had trouble finding contact hot button on your web site. Don’t like the primary method of using the tracking tool. Once I sent the complaint text your responce was excellent.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 10
- Full ratings for this review »
hip zepi
Site Experience Feedback
Jan 16, 2025
it was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Woodrow
Site Experience Feedback
Jan 16, 2025
website easy to use. Prices are attractive but since this is my first purchase I can't make any conclusions relative to the value.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
berdom
Post-Delivery Feedback
Jan 16, 2025
good price and fast delivery
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Suga Mama
Site Experience Feedback
Jan 16, 2025
Very friendly user. To the point
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
yay
Site Experience Feedback
Jan 15, 2025
it was quick
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 15, 2025
Very smooth order and checkout. Easy to understand and follow.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Luna7
Site Experience Feedback
Jan 15, 2025
It was helpful
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Britni
Site Experience Feedback
Jan 15, 2025
Easy and prices are lower than most
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nana of 4
Site Experience Feedback
Jan 14, 2025
My experience was good. I was able to navigate around to find preferred items needed
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Marvelous Marvel
Site Experience Feedback
Jan 14, 2025
123 Ink refills has never steered me wrong. I appreciate their fast delivery. Glad they still sell my ink.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ron
Site Experience Feedback
Jan 12, 2025
it went fine
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »