Gift Express Reviews - 9,531 Review - 8.9/10
Gift Express Rating
| Overall Satisfaction | 8.9 /10 |
|---|---|
| Would Shop Here Again | 8.9 /10 |
| Likelihood to Recommend | 8.9 /10 |
| Product Selection | 9.3 /10 |
| Ease of Finding | 9.3 /10 |
| Checkout Satisfaction | 9.3 /10 |
| Product Met Expectations | 9.1 /10 |
| On-Time Delivery | 8.8 /10 |
| Satisfaction with Customer Support | 8.4 /10 |
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 84% |
Neutral | 11% | 11% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
4.8 out of 10
Recent Reviews for Gift Express
Showing 1 - 20 of 9,531
Mario
Site Experience Feedback
Mar 15, 2025
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
J Flynn
Site Experience Feedback
Mar 15, 2025
Only issue is that I wish more of what I was looking for was in stock or available.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
LD
Site Experience Feedback
Mar 15, 2025
I was looking for the fragrance product ona few sights when I arrived at Gift Express through a search engine I was very surprised and pleased With what is offered and the price!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 15, 2025
The experience was amazing, but I did not receive one of my perfumes and they took the money out of my account already and waiting on the resolve of the issue. Please contact me at GINNEW 72@gmail.com or text me at 210-392-9499.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: N/A
- Customer Support: 5
- Full ratings for this review »
J.P.
Post-Delivery Feedback
Mar 15, 2025
Experience was great, prices were well adjusted, nothing seemed expensive or way to overpriced, ordering experience was straight forward and to the point, worth doing it again.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Limberth
Site Experience Feedback
Mar 15, 2025
No tengo ninguna queja todo súper excelente muy profesionales y los recomiendo muy amable y el muchacho que está en vivo en tik tok el moreno es súper amable y contesta todas mis preguntas
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Alex
Site Experience Feedback
Mar 15, 2025
Good experience. The website is very well designed and user friendly. No negative experiences. The website is noticeably better on a laptop or bigger monitor than on the phone though. The pricing is very good and the main reason to use Gift Express, in my opinion.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
somurillo
Site Experience Feedback
Mar 15, 2025
I really love everything
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pebbs
Post-Delivery Feedback
Mar 15, 2025
Fantastic price and delivery time of product!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jamie
Site Experience Feedback
Mar 15, 2025
No complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TJ
Site Experience Feedback
Mar 15, 2025
Very easy experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ambassadorandy
Site Experience Feedback
Mar 15, 2025
Wonderful
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Leila
Site Experience Feedback
Mar 15, 2025
Good
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 5
- Full ratings for this review »
Tyrone
Site Experience Feedback
Mar 15, 2025
n word
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 15, 2025
USPS still has my package after giving me an estimated delivery date. Nothing showed up and my order is still "in transit" very unsatisfied
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
ligma
Site Experience Feedback
Mar 15, 2025
i love the variety and my kids will love their christmas presents
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Larry
Site Experience Feedback
Mar 15, 2025
Very good and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Judy P
Site Experience Feedback
Mar 02, 2025
I have nothing else
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Judy P
Post-Delivery Feedback
Mar 15, 2025
I have been trying to return my product and the customer service is horrible. I contacted them by phone only to be told you have to contact by email. I contacted them and followed all their instructions and have never heard from them again. DO NOT BUY FROM THEM.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
Steezy
Site Experience Feedback
Mar 02, 2025
A fragrance influencer specializing in dupes is what brought me here, but it's the pricing that convinced me to stay & place an order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cromo
Site Experience Feedback
Mar 15, 2025
Love the low prices
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »