Gift Express Reviews - 9,539 Review - 8.9/10
Gift Express Rating
| Overall Satisfaction | 8.9 /10 |
|---|---|
| Would Shop Here Again | 8.9 /10 |
| Likelihood to Recommend | 8.9 /10 |
| Product Selection | 9.3 /10 |
| Ease of Finding | 9.3 /10 |
| Checkout Satisfaction | 9.3 /10 |
| Product Met Expectations | 9.1 /10 |
| On-Time Delivery | 8.8 /10 |
| Satisfaction with Customer Support | 8.4 /10 |
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 84% |
Neutral | 11% | 11% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
4.8 out of 10
Recent Reviews for Gift Express
Showing 1 - 20 of 9,539
Jan
Site Experience Feedback
Mar 16, 2025
I simply searched for a good price on the product i was looking for. I have seen good reviews for this merchant and felt confident to buy from here.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Trish
Site Experience Feedback
Mar 16, 2025
Interaction with website was great and hassle free. Found items easily and pricing was affordable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ZAN
Site Experience Feedback
Mar 08, 2025
Amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sal2
Site Experience Feedback
Mar 16, 2025
Affordable and in stock. Always like shopping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Voyto
Post-Delivery Feedback
Mar 16, 2025
Great job !!!!!!!!!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Tay
Site Experience Feedback
Mar 16, 2025
Every thing in order always comes in goof condition & the price is affordable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
eViLa
Site Experience Feedback
Mar 16, 2025
The experience was good. The website was very smooth and the sorting filters are excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Beck
Post-Delivery Feedback
Mar 16, 2025
Gift express got my order to me quickly, will definitely order again
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
V
Site Experience Feedback
Mar 16, 2025
Good prices but I order a Valentino one time and it smelt completely different. Waiting to see how the jimmy choo goes
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- Full ratings for this review »
Dan C
Site Experience Feedback
Mar 16, 2025
I liked the interface of the website and it worked flawlessly. Prices seem good overall and certainly for the item I ordered.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Ghost
Site Experience Feedback
Mar 16, 2025
Very convient
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Natalia
Site Experience Feedback
Mar 16, 2025
I wish discontinued and no longer available perfumes would not be shown on the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nena
Site Experience Feedback
Mar 16, 2025
Was great, easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pedro Meliton
Site Experience Feedback
Mar 16, 2025
Ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chuck
Site Experience Feedback
Mar 16, 2025
Adequate
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Laura25
Site Experience Feedback
Mar 16, 2025
Finding the products I wanted and ordering them was so easy. I can't wait for them to get here!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 16, 2025
Fast delivery great packaging I will be ordering again.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
NETN9205
Site Experience Feedback
Mar 16, 2025
Quality excellence
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eilyn
Post-Delivery Feedback
Mar 16, 2025
I was planning to be a regular and even registered to receive promotions but after this purchase I didn’t think so. I didn’t like the perfume that I bought and I called Customer Service, Someone told me that I have to send and email requesting return instructions. I sent a second email but I haven’t received instructions yet. I asked the person who I spoke to on the phone if I could exchange that perfume for another one and add a perfume oil. I didn’t even want my money back but use it on something else but the person on the phone said no, we done do that, send an email
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: N/A
- Customer Support: 1
- Full ratings for this review »
Ginneth
Post-Delivery Feedback
Mar 16, 2025
Son excelentes productos los recomiendo mucho
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »