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Gift Express Reviews - 9,539 Review - 8.9/10

Mar 17, 2025
Gift Express strives to offer you the broadest range of perfumes and colognes. You'll come across renowned designer brands like Versace, Calvin Klein, Gucci, Dolce & Gabbana, Elizabeth Arden, and more, all obtainable at discounts of up to 70%.

Gift Express Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.1 /10
On-Time Delivery8.8 /10
Satisfaction with Customer Support8.4 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%84%

Neutral

11%11%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.1 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

4.8 out of 10

Recent Reviews for Gift Express

Showing 1 - 20 of 9,539

Jan

Site Experience Feedback

Mar 16, 2025

I simply searched for a good price on the product i was looking for. I have seen good reviews for this merchant and felt confident to buy from here.

Trish

Site Experience Feedback

Mar 16, 2025

Interaction with website was great and hassle free. Found items easily and pricing was affordable.

ZAN

Site Experience Feedback

Mar 08, 2025

Amazing

Sal2

Site Experience Feedback

Mar 16, 2025

Affordable and in stock. Always like shopping.

Voyto

Post-Delivery Feedback

Mar 16, 2025

Great job !!!!!!!!!!

Tay

Site Experience Feedback

Mar 16, 2025

Every thing in order always comes in goof condition & the price is affordable

eViLa

Site Experience Feedback

Mar 16, 2025

The experience was good. The website was very smooth and the sorting filters are excellent

Beck

Post-Delivery Feedback

Mar 16, 2025

Gift express got my order to me quickly, will definitely order again

V

Site Experience Feedback

Mar 16, 2025

Good prices but I order a Valentino one time and it smelt completely different. Waiting to see how the jimmy choo goes

Dan C

Site Experience Feedback

Mar 16, 2025

I liked the interface of the website and it worked flawlessly. Prices seem good overall and certainly for the item I ordered.

Ghost

Site Experience Feedback

Mar 16, 2025

Very convient

Natalia

Site Experience Feedback

Mar 16, 2025

I wish discontinued and no longer available perfumes would not be shown on the website.

Nena

Site Experience Feedback

Mar 16, 2025

Was great, easy to navigate.

Pedro Meliton

Site Experience Feedback

Mar 16, 2025

Ok

Chuck

Site Experience Feedback

Mar 16, 2025

Adequate

Laura25

Site Experience Feedback

Mar 16, 2025

Finding the products I wanted and ordering them was so easy. I can't wait for them to get here!

Online Shopper

Post-Delivery Feedback

Mar 16, 2025

Fast delivery great packaging I will be ordering again.

NETN9205

Site Experience Feedback

Mar 16, 2025

Quality excellence

Eilyn

Post-Delivery Feedback

Mar 16, 2025

I was planning to be a regular and even registered to receive promotions but after this purchase I didn’t think so. I didn’t like the perfume that I bought and I called Customer Service, Someone told me that I have to send and email requesting return instructions. I sent a second email but I haven’t received instructions yet. I asked the person who I spoke to on the phone if I could exchange that perfume for another one and add a perfume oil. I didn’t even want my money back but use it on something else but the person on the phone said no, we done do that, send an email

Ginneth

Post-Delivery Feedback

Mar 16, 2025

Son excelentes productos los recomiendo mucho