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Gift Express Reviews - 9,531 Review - 8.9/10

Mar 16, 2025
Gift Express strives to offer you the broadest range of perfumes and colognes. You'll come across renowned designer brands like Versace, Calvin Klein, Gucci, Dolce & Gabbana, Elizabeth Arden, and more, all obtainable at discounts of up to 70%.

Gift Express Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.1 /10
On-Time Delivery8.8 /10
Satisfaction with Customer Support8.4 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%84%

Neutral

11%11%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.1 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

4.8 out of 10

Recent Reviews for Gift Express

Showing 1 - 20 of 9,531

Mario

Site Experience Feedback

Mar 15, 2025

Excellent

J Flynn

Site Experience Feedback

Mar 15, 2025

Only issue is that I wish more of what I was looking for was in stock or available.

LD

Site Experience Feedback

Mar 15, 2025

I was looking for the fragrance product ona few sights when I arrived at Gift Express through a search engine I was very surprised and pleased With what is offered and the price!

Online Shopper

Post-Delivery Feedback

Mar 15, 2025

The experience was amazing, but I did not receive one of my perfumes and they took the money out of my account already and waiting on the resolve of the issue. Please contact me at GINNEW 72@gmail.com or text me at 210-392-9499.

J.P.

Post-Delivery Feedback

Mar 15, 2025

Experience was great, prices were well adjusted, nothing seemed expensive or way to overpriced, ordering experience was straight forward and to the point, worth doing it again.

Limberth

Site Experience Feedback

Mar 15, 2025

No tengo ninguna queja todo súper excelente muy profesionales y los recomiendo muy amable y el muchacho que está en vivo en tik tok el moreno es súper amable y contesta todas mis preguntas

Alex

Site Experience Feedback

Mar 15, 2025

Good experience. The website is very well designed and user friendly. No negative experiences. The website is noticeably better on a laptop or bigger monitor than on the phone though. The pricing is very good and the main reason to use Gift Express, in my opinion.

somurillo

Site Experience Feedback

Mar 15, 2025

I really love everything

Pebbs

Post-Delivery Feedback

Mar 15, 2025

Fantastic price and delivery time of product!

Jamie

Site Experience Feedback

Mar 15, 2025

No complaints

TJ

Site Experience Feedback

Mar 15, 2025

Very easy experience.

ambassadorandy

Site Experience Feedback

Mar 15, 2025

Wonderful

Leila

Site Experience Feedback

Mar 15, 2025

Good

Tyrone

Site Experience Feedback

Mar 15, 2025

n word

Online Shopper

Post-Delivery Feedback

Mar 15, 2025

USPS still has my package after giving me an estimated delivery date. Nothing showed up and my order is still "in transit" very unsatisfied

ligma

Site Experience Feedback

Mar 15, 2025

i love the variety and my kids will love their christmas presents

Larry

Site Experience Feedback

Mar 15, 2025

Very good and easy.

Judy P

Site Experience Feedback

Mar 02, 2025

I have nothing else


Post-Delivery Feedback

Mar 15, 2025

I have been trying to return my product and the customer service is horrible. I contacted them by phone only to be told you have to contact by email. I contacted them and followed all their instructions and have never heard from them again. DO NOT BUY FROM THEM.

Steezy

Site Experience Feedback

Mar 02, 2025

A fragrance influencer specializing in dupes is what brought me here, but it's the pricing that convinced me to stay & place an order

Cromo

Site Experience Feedback

Mar 15, 2025

Love the low prices