BALA Footwear Reviews - 269 Reviews - /10
BALA Footwear Rating
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Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for BALA Footwear
Showing 1 - 20 of 269
Cel
Site Experience Feedback
May 30, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Cel
Post-Delivery Feedback
Sep 08, 2024
I need copy of receipt
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
- Full ratings for this review »
Susan
Site Experience Feedback
May 19, 2024
My experience was fine. However, I was a little disappointed in the lack of fun color options such as purples, pinks, and greens.
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
gegc
Site Experience Feedback
Jun 06, 2024
Please do not discontinue the BALA Twelves. shoes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Al
Site Experience Feedback
Jun 07, 2024
I tried to do amazon pay and it wouldnt work, so i searched for these shoes on amazon and they werent on amazon, so i had to email myself the link to go back to the original page to place the order through the website.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
- Full ratings for this review »
Al
Post-Delivery Feedback
Jun 28, 2024
Love the shoes. very comfy look great. really sad that the company is closed
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 23, 2024
This is my 2nd bala pair of shoes. I have had great experience with bala shoes. I definitely recommend for nurses due to the support
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
BRITANNY
Site Experience Feedback
Jun 12, 2024
Buena
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Taylor
Site Experience Feedback
Jun 05, 2024
Easy to manage, no issues. Would order again as long as I like the shoes. This is my first order. Loved the huge discount.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Taylor
Post-Delivery Feedback
Jun 21, 2024
Love these shoes! Sooo sad to see you go but I have put so many people on these shoes! Lots of interest at my hospital! Which I found you guys sooner!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Gina
Site Experience Feedback
Jun 12, 2024
Everything was awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gina
Post-Delivery Feedback
Jun 20, 2024
So sad that you are going out of business
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Hazel
Site Experience Feedback
Jun 11, 2024
I wanted to have an option where you can pay installment for the shoes but can’t find any.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sky
Site Experience Feedback
Jun 04, 2024
Ok
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Sky
Post-Delivery Feedback
Jun 19, 2024
When working with fluids, you need to have a shoe that can withstand fluids on contact.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Pattyviol
Site Experience Feedback
Jun 10, 2024
I love the BALA shoes, they are so comfortable, I can wear them through my entire shift.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pattyviol
Post-Delivery Feedback
Jun 18, 2024
I love BALA footwear! I think they are the best shoes ever created. I so sad to know they are discontinued.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Ash
Site Experience Feedback
Jun 07, 2024
Pretty easy and self-explanatory. I just wish you had my size in the ugly pink ones. I loved them.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Ash
Post-Delivery Feedback
Jun 18, 2024
Great product and great customer service!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
kye
Site Experience Feedback
Jun 07, 2024
I quickly found what I was looking for and an unexpected discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 15, 2024
Would recommend to a friend. Comfortable and cute shoes! Love that you can wipe them down for any messes that happen at work.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 14, 2024
I am STILL waiting for a response to my email stating that I received the wrong product.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: 1
- Full ratings for this review »
Jess
Site Experience Feedback
May 28, 2024
I absolutely love them and the service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gabe
Site Experience Feedback
Jun 06, 2024
I love to wear BALA for work, it is well designed and is perfect for the healthcare industry
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gabe
Post-Delivery Feedback
Jun 14, 2024
I love the product, great footwear, I am sad to see it going away!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Yazi
Post-Delivery Feedback
Jun 14, 2024
Very comfortable shoes, awesome product!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jg
Site Experience Feedback
Jun 04, 2024
Easy and user friendly
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
BalaL
Post-Delivery Feedback
Jun 13, 2024
It's sad to know that Bala Shoes are discontinuing. I bought a total of 6 pairs of bala 12 shoes and had some pairs before. That's the only brand I wear as a registered nurse because after working 12 hours shift for 3 consecutive days, I feel no pain on my feet. The shoes are high quality. I have worn these shoes since 2021 and it looks same. not worn. the sole is still very pretty like brand new.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »