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The Vitamin Shoppe Reviews - 40,112 Review - 9.5/10

Nov 29, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 1361 - 1380 of 40,112

Johnny

Site Experience Feedback

Nov 20, 2024

Its a great experience. Everything runs smooth.

paul

Site Experience Feedback

Nov 19, 2024

very quick and easy to navigate and find what needed

Sam

Site Experience Feedback

Nov 19, 2024

Good products, fast shipping.

Tony

Site Experience Feedback

Nov 19, 2024

Good deal

Heather T.

Site Experience Feedback

Nov 19, 2024

Deals were easy to find and search features were easy to use.

Ashley

Site Experience Feedback

Nov 19, 2024

It was easy to use very easy to navigate

Joe Joe

Site Experience Feedback

Nov 19, 2024

no problems at all

J

Site Experience Feedback

Nov 19, 2024

Great experience, had everything I was looking for.

Morgggg

Site Experience Feedback

Nov 19, 2024

The website works great! No issues with this order at all. Very easy to navigate & checkout!

Mike

Site Experience Feedback

Nov 19, 2024

I had no issues with the website. It was easy to navigate. Was easy to see sales and discounts. I liked the recommended sale items at checkout.

Kat

Site Experience Feedback

Nov 19, 2024

It was easy & quick. I went to previous order to add to cart. The 2 items I haven’t ordered before online where easily found in the search section.

Mena

Site Experience Feedback

Nov 19, 2024

Great

Online Shopper

Site Experience Feedback

Nov 19, 2024

Very well planned out.

Katie

Site Experience Feedback

Nov 19, 2024

The website is very easy to use, checking out is so easy.

Akira

Site Experience Feedback

Nov 19, 2024

Good sales but out of certain products

Katie

Site Experience Feedback

Nov 19, 2024

App is easy enough. Just wish the coupons included more products despite sale prices or make the threshold less.

Happy costumer!

Site Experience Feedback

Nov 19, 2024

I love this store been coming for years already nothing bad to say

Kdussor

Site Experience Feedback

Nov 19, 2024

Good experience overall

Playtime

Site Experience Feedback

Nov 19, 2024

First time using the online option. I normally by inside the store but working a lot of hr on project so don’t have the time to make it to the store.

Online Shopper

Site Experience Feedback

Nov 19, 2024

Easy