The Vitamin Shoppe Reviews - 40,112 Review - 9.5/10
2023
Winner
Circle of
Excellence
13 years
The Vitamin Shoppe Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 1341 - 1360 of 40,112
nicci benz
Site Experience Feedback
Nov 20, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Aupair
Site Experience Feedback
Nov 20, 2024
Was glad to have the product I wanted at 50% Off but it was not available to ship. Now I have to drive an hour away to pick my orders up.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ROFEN
Site Experience Feedback
Nov 20, 2024
Very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Overmedicated
Site Experience Feedback
Nov 20, 2024
I like your products. I like using your website. I order a lot of items 2-3x / yr. But Every. Single. Time. I place an order, my bank flags the purchase as fraud. I have to clarify that it is not fraud. I have to wait for my bank to clear the transaction (sometimes it takes days) and then I have to fill my shopping cart all over again. Every. Single. Time.
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Reggie
Site Experience Feedback
Nov 20, 2024
Selection could be a bit broader for the brands I like but overall great prices and service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Burpee33
Site Experience Feedback
Nov 20, 2024
Very easy to locate what I wanted and needed. Check out process was seamless.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JM
Site Experience Feedback
Nov 09, 2024
Found purity and quality yohimbine hcl pills. So happy. Hard to find in a trusting brand.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
JM
Post-Delivery Feedback
Nov 20, 2024
Hard to find and trust pure products online but I found what I wanted on Vitamin Shoppe and I'm so happy my order made it on time. The product is effective!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Bethany
Site Experience Feedback
Nov 20, 2024
Love this store - it has everything my health needs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ManofGod7
Site Experience Feedback
Nov 20, 2024
It was very easy to navigate and use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sara
Site Experience Feedback
Nov 20, 2024
Great deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Cheryl
Site Experience Feedback
Nov 12, 2024
The website is easy to navigate. Sometimes you guys don’t carry what I’m looking for such as renew life brand colon care probiotic 60 capsules. So I have to go to Whole Foods and pay between 80 and $90 for that if you had it there for less I would buy it from your store. Although it does have to be refrigerated so, I don’t know if that’s why you don’t carry it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
74 years young
Site Experience Feedback
Nov 20, 2024
I love shopping at Vitamin Shoppe both online and at their retail stores. Great prices and great Quality. I have enjoyed their products and services over the decades. I have shopped around but keep coming back, I guess I have confidence in their products.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sweetie
Site Experience Feedback
Nov 12, 2024
I found the website to be very user friendly. My search was narrowed down to exactly what I wanted.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Balmor
Site Experience Feedback
Nov 20, 2024
Always find what I’m looking for
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
GreyBeardBJJ
Site Experience Feedback
Nov 20, 2024
Great experience - easy to find my favorites. Very easy check out process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cory Vad dad42
Site Experience Feedback
Nov 20, 2024
Everything was simple and straightforward,,was looking for a particular product and found with ease,,wish price was better but no complaints otherwise
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Maureen
Site Experience Feedback
Nov 07, 2024
Very easy to navigate and very easy to find what I needed!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Maureen
Post-Delivery Feedback
Nov 20, 2024
Site is very easy navigate! Many choices too!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
West Hempstead
Site Experience Feedback
Nov 20, 2024
It stated that I would get a certain amount off based on my purchase amount. When I finished shopping it was no longer available. I wasted my time trying to fill up my cart and had to go back and remove those items since I really only came to the site for one item.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Brent
Site Experience Feedback
Nov 20, 2024
you guys are great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jcowens
Site Experience Feedback
Nov 20, 2024
Vari, user friendly and I can't very convenient. I normally have to drive an hour or 2 find the products I need.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »