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The Vitamin Shoppe Reviews - 40,112 Review - 9.5/10

Nov 29, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 1341 - 1360 of 40,112

nicci benz

Site Experience Feedback

Nov 20, 2024

good

Aupair

Site Experience Feedback

Nov 20, 2024

Was glad to have the product I wanted at 50% Off but it was not available to ship. Now I have to drive an hour away to pick my orders up.

ROFEN

Site Experience Feedback

Nov 20, 2024

Very easy to use

Overmedicated

Site Experience Feedback

Nov 20, 2024

I like your products. I like using your website. I order a lot of items 2-3x / yr. But Every. Single. Time. I place an order, my bank flags the purchase as fraud. I have to clarify that it is not fraud. I have to wait for my bank to clear the transaction (sometimes it takes days) and then I have to fill my shopping cart all over again. Every. Single. Time.

Reggie

Site Experience Feedback

Nov 20, 2024

Selection could be a bit broader for the brands I like but overall great prices and service

Burpee33

Site Experience Feedback

Nov 20, 2024

Very easy to locate what I wanted and needed. Check out process was seamless.

JM

Site Experience Feedback

Nov 09, 2024

Found purity and quality yohimbine hcl pills. So happy. Hard to find in a trusting brand.


Post-Delivery Feedback

Nov 20, 2024

Hard to find and trust pure products online but I found what I wanted on Vitamin Shoppe and I'm so happy my order made it on time. The product is effective!

Bethany

Site Experience Feedback

Nov 20, 2024

Love this store - it has everything my health needs.

ManofGod7

Site Experience Feedback

Nov 20, 2024

It was very easy to navigate and use

Sara

Site Experience Feedback

Nov 20, 2024

Great deals

Cheryl

Site Experience Feedback

Nov 12, 2024

The website is easy to navigate. Sometimes you guys don’t carry what I’m looking for such as renew life brand colon care probiotic 60 capsules. So I have to go to Whole Foods and pay between 80 and $90 for that if you had it there for less I would buy it from your store. Although it does have to be refrigerated so, I don’t know if that’s why you don’t carry it.

74 years young

Site Experience Feedback

Nov 20, 2024

I love shopping at Vitamin Shoppe both online and at their retail stores. Great prices and great Quality. I have enjoyed their products and services over the decades. I have shopped around but keep coming back, I guess I have confidence in their products.

Sweetie

Site Experience Feedback

Nov 12, 2024

I found the website to be very user friendly. My search was narrowed down to exactly what I wanted.

Balmor

Site Experience Feedback

Nov 20, 2024

Always find what I’m looking for

GreyBeardBJJ

Site Experience Feedback

Nov 20, 2024

Great experience - easy to find my favorites. Very easy check out process.

Cory Vad dad42

Site Experience Feedback

Nov 20, 2024

Everything was simple and straightforward,,was looking for a particular product and found with ease,,wish price was better but no complaints otherwise

Maureen

Site Experience Feedback

Nov 07, 2024

Very easy to navigate and very easy to find what I needed!


Post-Delivery Feedback

Nov 20, 2024

Site is very easy navigate! Many choices too!

West Hempstead

Site Experience Feedback

Nov 20, 2024

It stated that I would get a certain amount off based on my purchase amount. When I finished shopping it was no longer available. I wasted my time trying to fill up my cart and had to go back and remove those items since I really only came to the site for one item.

Brent

Site Experience Feedback

Nov 20, 2024

you guys are great!

Jcowens

Site Experience Feedback

Nov 20, 2024

Vari, user friendly and I can't very convenient. I normally have to drive an hour or 2 find the products I need.