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The Vitamin Shoppe Reviews - 40,112 Review - 9.5/10

Nov 29, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 1321 - 1340 of 40,112

Jgil2138

Site Experience Feedback

Nov 20, 2024

Easy to use and easy to find items I need

PushingTheBar

Site Experience Feedback

Oct 28, 2024

I know my products as I have been purchasing for years. Glad to see my trusted products remain.


Post-Delivery Feedback

Nov 20, 2024

No issues. All product came as expected and on time

Nisey

Site Experience Feedback

Nov 20, 2024

Website is easy to navigate. It also gives other suggestions.

Online Shopper

Site Experience Feedback

Nov 20, 2024

Satisfied

Pano

Site Experience Feedback

Nov 20, 2024

The website is well built and easy to navigate, very pleased

Boston

Site Experience Feedback

Nov 04, 2024

Great prices and great deals especially with some of the coupons that are public.

Rondi

Site Experience Feedback

Nov 20, 2024

It was great and easy

Lalopez

Site Experience Feedback

Nov 20, 2024

It was a little hard to cancel auto ship or skip.

Rich

Site Experience Feedback

Nov 20, 2024

Good

Jhoye

Site Experience Feedback

Nov 20, 2024

User friendly website and ease of finding what I need.

Good

Site Experience Feedback

Nov 20, 2024

Good

Online Shopper

Site Experience Feedback

Nov 20, 2024

None

Online Shopper

Site Experience Feedback

Nov 20, 2024

Always a good experience, shop on here quit often.

CyberNess

Site Experience Feedback

Nov 20, 2024

Great way to find all supplemental needs and there are a lot of great deals on almost everything

Online Shopper

Site Experience Feedback

Nov 20, 2024

Always love a good sale!!

Kittcatt

Site Experience Feedback

Nov 20, 2024

Good experience no complaints

Suggestion

Site Experience Feedback

Nov 17, 2024

I would like an options to be notified when items are back in stock.

Mal

Site Experience Feedback

Nov 20, 2024

Easy to find my store and navigate site.

Jenn

Site Experience Feedback

Nov 20, 2024

Always an efficient and easy purchase with clear desciptions of the product.

Mercedes

Site Experience Feedback

Nov 20, 2024

Great and easy