The Vitamin Shoppe Reviews - 40,112 Review - 9.5/10
2023
Winner
Circle of
Excellence
13 years
The Vitamin Shoppe Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 1301 - 1320 of 40,112
Sandie
Site Experience Feedback
Nov 20, 2024
Everything worked fine.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Maga
Site Experience Feedback
Nov 20, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Chance_fitness_
Site Experience Feedback
Nov 20, 2024
Very easy to buy and look up products i love
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Great store thank you
Site Experience Feedback
Nov 20, 2024
Very Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jay
Site Experience Feedback
Nov 20, 2024
Website interaction was good.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
D
Site Experience Feedback
Nov 20, 2024
I'm going to try a breast enhancement supplement we'll see how it goes y'all have it in stock
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Chris
Site Experience Feedback
Nov 20, 2024
Overall great experience. Sometimes it seems difficult finding certain items under the categories
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Skydweller
Site Experience Feedback
Nov 20, 2024
Makes shopping for supplements super easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Via. Jane
Site Experience Feedback
Nov 20, 2024
Wonderful overall experience, thank you. I had a great shopping experience on The Vitamin Shoppe’s website. Here is some feedback I have for you guys :) Good: Easy to navigate and find products. Clear product descriptions and customer reviews. Fast checkout and smooth payment process. Bad: Some pages took a bit too long to load. A few items I wanted were out of stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cameron
Site Experience Feedback
Nov 20, 2024
My interaction was smooth and easy as the discount automatically applied
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
Great products and selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
Love vit shoppe
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Tonya
Site Experience Feedback
Nov 20, 2024
The website was uncluttered and easy to navigate. Checkout was quick, I used PayPal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LivingItUp
Site Experience Feedback
Nov 20, 2024
I have been a loyal customer for years and plan to continue for many more. I understand that sometimes my entire order can't be shipped and I need to opt for in-store pickup. Recently, I had to split my order between pickup and delivery. With kids, work, and other commitments, it's hard to make a special trip across town. Unfortunately, I lost one order because I couldn't get to the store in time. I did receive a refund, but missed out on the discount. The clerk was busy and not very helpful, which is unusual considering the typically excellent customer service.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
Very fast, love it! Easy to read and understand
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Talia
Site Experience Feedback
Nov 08, 2024
I was very thankful for the 20% off
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Violet
Site Experience Feedback
Nov 20, 2024
The website is easy to navigate and has a good variety of products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joel
Site Experience Feedback
Nov 11, 2024
Great experience using the app.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sunshine
Site Experience Feedback
Nov 20, 2024
I found my experience to be easy and quick
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
CC
Site Experience Feedback
Nov 20, 2024
Have gone into store and they were friendly, clean, tons of inventory. Very good experience. Prices are a bit high but it is an in person business.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »