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The Vitamin Shoppe Reviews - 40,112 Review - 9.5/10

Nov 29, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 1281 - 1300 of 40,112

Vegan customer

Site Experience Feedback

Nov 20, 2024

Website not easy to respond.

NWHubs

Site Experience Feedback

Nov 20, 2024

Quick easy, very user friendly and thank you!

Kb

Site Experience Feedback

Nov 20, 2024

It was ok. No complaints other than a lack of shipping. The last order that I placed was wrong because the site showed an out of stock item as in-stock.

Sun lover

Site Experience Feedback

Nov 20, 2024

Nothing bad very easy to find what I needed and to order and check out great website to order from

Dezzi Adams

Site Experience Feedback

Nov 20, 2024

I thought it was great. Fast and easy.

Georgia peach

Site Experience Feedback

Nov 20, 2024

Good experience fast service

Cardel

Site Experience Feedback

Nov 20, 2024

Easy to navigate and great prices on quality vitamins.

Zoom

Site Experience Feedback

Nov 20, 2024

Had a hang up during check out with using gift cards but needed to load a credit card.

Queen bee

Site Experience Feedback

Nov 20, 2024

I have shopped with Vitamin Shoppe for many years and am extremely satisfied with the products.

Eric

Site Experience Feedback

Nov 20, 2024

Easy and convenient

Online Shopper

Site Experience Feedback

Nov 20, 2024

Don’t like the line order of products

Sam

Site Experience Feedback

Nov 20, 2024

Excellent value and easy to order!

Sabrams

Site Experience Feedback

Nov 20, 2024

Was a good price so willing to try out a new product.

Online Shopper

Site Experience Feedback

Nov 20, 2024

Online was out of stock and store had one bottle on hand but I needed 3 ordered others from Walmart and amazon

RD5

Site Experience Feedback

Nov 11, 2024

Everything was good with today's experience.

Jim

Site Experience Feedback

Nov 20, 2024

Easy and fast will use again

Aywren

Site Experience Feedback

Nov 13, 2024

I enjoyed the option to pick up at an available store with the product in stock. I've had trouble with other sites not showing current in stock at near by stores

Online Shopper

Site Experience Feedback

Nov 20, 2024

Everything went smoothly and the price of my items was reasonable.

Joe

Site Experience Feedback

Nov 20, 2024

Tyshks

Larkian

Site Experience Feedback

Nov 20, 2024

it was very good. smooth and easy to use along with an awesome deal i was given!