The Vitamin Shoppe Reviews - 40,112 Review - 9.5/10
2023
Winner
Circle of
Excellence
13 years
The Vitamin Shoppe Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 1261 - 1280 of 40,112
Jonnybravo
Site Experience Feedback
Nov 21, 2024
It was a great deal
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
G
Site Experience Feedback
Nov 13, 2024
Great experience east to check out !
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 13, 2024
Easy to find product although the image did not load when I clicked on the product from the results list
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pete
Site Experience Feedback
Nov 21, 2024
Going out of town, needed something fast. Was able to find, order and pickup in one day! BAM!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
DM
Site Experience Feedback
Nov 21, 2024
Great experience. Located my items and checked out in less than five minutes
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Richard
Site Experience Feedback
Nov 21, 2024
Had what i was looking for ant a decent price with the discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bertoal
Site Experience Feedback
Nov 20, 2024
Website ran pretty smooth. Loved how easy it was to checkout
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
fanny
Site Experience Feedback
Nov 20, 2024
love it
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Mario
Site Experience Feedback
Nov 20, 2024
It was actually very easy and seamlessly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JohnSean
Site Experience Feedback
Nov 20, 2024
I'm glad I had 125 points for 5$ off!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Christian
Site Experience Feedback
Nov 20, 2024
was straight forward, had payment information already on file. got a great deal, very satisfied!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bananaman
Site Experience Feedback
Nov 20, 2024
Good. Checkout was quick
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Angelo
Site Experience Feedback
Nov 20, 2024
Fast and easy finding what I wanted for a good deal
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Hannah
Site Experience Feedback
Nov 20, 2024
App has some difficulties loading sometimes but overall is easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mono Mode
Site Experience Feedback
Nov 20, 2024
I clicked an email link to the website, typed the product I was looking for in the search bar, and had it in my cart and ordered in less than 5 minutes. I’ll pick it up in-store tomorrow. Easy shopping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Roxy
Site Experience Feedback
Nov 20, 2024
Website was easy to use. We usually shop in store but all I need was the tea, figured I would buy online.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zachary
Site Experience Feedback
Nov 20, 2024
Easy peasy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bonde da Stronda
Site Experience Feedback
Nov 20, 2024
Best place to be a membership!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
J
Site Experience Feedback
Nov 20, 2024
Easy to search and purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Huss
Site Experience Feedback
Nov 20, 2024
Mostly good experience. There are too many options when it comes to sizes and strengths of some of the supplements, with no way to co.pare them. It makes it a challenge to purchase the right items.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »