Home > Health & Beauty > The Vitamin Shoppe

The Vitamin Shoppe Reviews - 40,112 Review - 9.5/10

Nov 29, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 1201 - 1220 of 40,112

Easy to find products

Site Experience Feedback

Nov 21, 2024

The Vitamin Shoppe is always a great experience when I order. Each time it’s seems it’s easier to find products I’m looking for by searching key words in the search bar.

Rob

Site Experience Feedback

Nov 21, 2024

It was straight forward. The searches gave me many good options.

Makenzie

Site Experience Feedback

Nov 21, 2024

Very simple to use and navigate things was looking for

Ragz

Site Experience Feedback

Nov 21, 2024

It was easy

Online Shopper

Site Experience Feedback

Nov 21, 2024

Everything was very clear and easy to

string bean

Site Experience Feedback

Nov 21, 2024

This website is actually one of the easiest to order from.. I am almost 70 and not very computer savy. easy to order from and it usually arrives to my house in a day or two...love it...

Jessie

Site Experience Feedback

Nov 21, 2024

It was easy to log in and search for the product I was looking for. I like that there were many brands and that there were more than one size (number of tablets) available.

MikeH

Site Experience Feedback

Nov 21, 2024

Great experience I love shopping at the vitamin shoppe.

Heldon

Site Experience Feedback

Nov 21, 2024

Technology is not my forte but managed to put the order through without too much trouble.

Online Shopper

Site Experience Feedback

Nov 21, 2024

Great & easy experience

Online Shopper

Site Experience Feedback

Nov 21, 2024

Product was available

M

Site Experience Feedback

Nov 21, 2024

The Vitamin Shoppe has quality products which is why I returned and tried to purchase a bottle of vitamins in the large size. Unfortunately the result showed out of stock so I had to settle for a smaller size at a higher price. Not sure why the product showed up when there are none in stock and having to pay more was upsetting. Thank you for the opportunity to share my experience.

Michael

Site Experience Feedback

Nov 21, 2024

I Like that you show me prior purchases and it is very easy to make a purchase

Liz

Site Experience Feedback

Nov 21, 2024

I had difficulty finding the item I wanted.

Jxstnstarr

Site Experience Feedback

Nov 21, 2024

The website was pretty straightforward and easy to use!

Online Shopper

Site Experience Feedback

Nov 21, 2024

Easy to navigate and affordable prices

Happy

Site Experience Feedback

Nov 21, 2024

Easy to use

Jake42

Site Experience Feedback

Nov 21, 2024

simple, easy to navigate

Yeeteryfit

Site Experience Feedback

Nov 21, 2024

Super easy to use the website along with the purchasing process. Literally just a few clicks and all was done.

MJ

Site Experience Feedback

Nov 21, 2024

My go to for protein and supplements. Thank you for the new products and health info. Noticed that Syntha-6 protein powder varieties are limited? Used to purchase 5lb container but no longer available as well as the low card version....