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The Vitamin Shoppe Reviews - 40,112 Review - 9.5/10

Nov 29, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 1181 - 1200 of 40,112

Smalls

Site Experience Feedback

Nov 22, 2024

Everything great so far keep up the good work.

Online Shopper

Site Experience Feedback

Nov 22, 2024

I was extremely disappointed in the fact that after spending over $150.00 for supplements I was unable to retrieve a Coupon Code for my order. there should have been something when you spend over $150.00

Em

Site Experience Feedback

Nov 22, 2024

Great store

Crystal

Site Experience Feedback

Nov 17, 2024

Everything was very easy to find and the checkout process was simple.

Online Shopper

Site Experience Feedback

Nov 21, 2024

I'm completely satisfied and will continue ordering from Vitamin Shoppe

Paris’s

Site Experience Feedback

Nov 21, 2024

I can’t wait to try it

Slimslam

Site Experience Feedback

Nov 21, 2024

Easy to navigate

Bea

Site Experience Feedback

Nov 21, 2024

Love to shop from here

Antonio

Site Experience Feedback

Nov 21, 2024

My interaction with the website today went well and i did not have any issues, i was able to look for what i wanted and checkout in minutes, made everything such a time saver!

Peggy

Site Experience Feedback

Nov 21, 2024

Website was straight forward and easy to navigate.

IamRoyalty!

Site Experience Feedback

Nov 21, 2024

Very easy and quick

hp

Site Experience Feedback

Nov 21, 2024

thank you . this is better other website vitamin

Lisa

Site Experience Feedback

Nov 21, 2024

Everything was fine

Bob

Site Experience Feedback

Nov 21, 2024

I was able to find what I was looking for fairly easily.

Online Shopper

Site Experience Feedback

Nov 21, 2024

This was simple and easy to use

Hugh Janus

Site Experience Feedback

Nov 21, 2024

I love the vitamin shop! They always have exactly what I need, I have super bad. hemmorids and they always have my favorite anal creams!

Online Shopper

Site Experience Feedback

Nov 21, 2024

It was great.

Leland Glenn

Site Experience Feedback

Nov 21, 2024

Was great to be able to get $20 discount with order over $100. Also the additional rewards discount was nice. Great overall transaction.

Marianna

Site Experience Feedback

Nov 21, 2024

Vitamin Shoppe is always easy to navigate and find what I need. I have never had an issue with buying anything.

Mich

Site Experience Feedback

Nov 11, 2024

I clicked on the link for sale items under $9.99 but received an error message. Not all items found in the store are available to ship. It was easy to shop online and mostly found the items I was looking for.