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The Vitamin Shoppe Reviews - 40,015 Review - 9.4/10

Nov 29, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 1161 - 1180 of 40,015

DM

Site Experience Feedback

Nov 21, 2024

Great experience. Located my items and checked out in less than five minutes

Richard

Site Experience Feedback

Nov 21, 2024

Had what i was looking for ant a decent price with the discount

Bertoal

Site Experience Feedback

Nov 20, 2024

Website ran pretty smooth. Loved how easy it was to checkout

fanny

Site Experience Feedback

Nov 20, 2024

love it

Mario

Site Experience Feedback

Nov 20, 2024

It was actually very easy and seamlessly.

JohnSean

Site Experience Feedback

Nov 20, 2024

I'm glad I had 125 points for 5$ off!

Christian

Site Experience Feedback

Nov 20, 2024

was straight forward, had payment information already on file. got a great deal, very satisfied!

Bananaman

Site Experience Feedback

Nov 20, 2024

Good. Checkout was quick

Angelo

Site Experience Feedback

Nov 20, 2024

Fast and easy finding what I wanted for a good deal

Hannah

Site Experience Feedback

Nov 20, 2024

App has some difficulties loading sometimes but overall is easy to use.

Mono Mode

Site Experience Feedback

Nov 20, 2024

I clicked an email link to the website, typed the product I was looking for in the search bar, and had it in my cart and ordered in less than 5 minutes. I’ll pick it up in-store tomorrow. Easy shopping!

Roxy

Site Experience Feedback

Nov 20, 2024

Website was easy to use. We usually shop in store but all I need was the tea, figured I would buy online.

Zachary

Site Experience Feedback

Nov 20, 2024

Easy peasy

Bonde da Stronda

Site Experience Feedback

Nov 20, 2024

Best place to be a membership!

J

Site Experience Feedback

Nov 20, 2024

Easy to search and purchase

Huss

Site Experience Feedback

Nov 20, 2024

Mostly good experience. There are too many options when it comes to sizes and strengths of some of the supplements, with no way to co.pare them. It makes it a challenge to purchase the right items.

Vegan customer

Site Experience Feedback

Nov 20, 2024

Website not easy to respond.

NWHubs

Site Experience Feedback

Nov 20, 2024

Quick easy, very user friendly and thank you!

Kb

Site Experience Feedback

Nov 20, 2024

It was ok. No complaints other than a lack of shipping. The last order that I placed was wrong because the site showed an out of stock item as in-stock.

Sun lover

Site Experience Feedback

Nov 20, 2024

Nothing bad very easy to find what I needed and to order and check out great website to order from