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Utrecht Art Supplies Reviews - 1,580 Review - 9.6/10

Nov 30, 2024
Utrecht Art Supplies is an art materials manufacturer and online retailer that is specializes in paints, paper, canvas, brushes, and other fine art supplies, serving all over the USA.

Utrecht Art Supplies Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.7 /10
Likelihood to Recommend9.7 /10
Product Selection9.2 /10
Ease of Finding8.9 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.8 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.7out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%83%

Neutral

13%13%

Negative

5%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.8 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Utrecht Art Supplies

Showing 201 - 220 of 1,580

Nic

Site Experience Feedback

Oct 20, 2024

Website functioned well. I didn't have any specific problems- though it was a little weird how the searchbox would go away while I was typing. A bit distracting but not really that important. Everything else is fine.

River

Site Experience Feedback

Oct 20, 2024

I received my first order very fast and was happy. Also, I do not have an art supply store anywhere near me...so Online is my option. Thank you.

Max

Site Experience Feedback

Oct 09, 2024

👍🏻


Post-Delivery Feedback

Oct 20, 2024

I purchased the oil primed Belgian linen, old Holland canvas, which I have done numerous times now and I’m very happy with the quality and the overall experience, including the price was reasonable and I absolutely would recommend this to someone else

Shella

Site Experience Feedback

Oct 11, 2024

I have used Utrecht paint for 25 years. Always loved it. Thanks for good quality and excellent service and good pricing!


Post-Delivery Feedback

Oct 20, 2024

I have used Utrecht paint for years. Always great quality and consistency. And it still is.

tomawez

Site Experience Feedback

Oct 19, 2024

I have had enjoyed online of Utrecht ! I will do order some more soon!

karolus

Site Experience Feedback

Oct 19, 2024

One negative: I was looking for 4-ply matt board and typing that into the search window came up with nothing, there seemed to be no category for matt board in general, just "display board" BUT I did finally find a suitable matt board

Online Shopper

Site Experience Feedback

Oct 18, 2024

Easy shopping and website

Online Shopper

Site Experience Feedback

Oct 18, 2024

I have always had good experiences purchasing idems from Utrecht

MelPaints

Site Experience Feedback

Oct 18, 2024

good, efficient.

Dave L

Site Experience Feedback

Oct 17, 2024

I first learned about Utrecht when I was learning Traditional and Computer animation while attending Collins College in Tempe AZ. Some friends reccomended Utrecht...went to Utrecht and bought Jr Animatior Lightbox so that I could work on my Animations at home.

JurmDAPurm-GitUP

Site Experience Feedback

Oct 17, 2024

Happy tp find LE MTN paint cans

Water Color painter

Site Experience Feedback

Oct 17, 2024

I have been using Utrecht paint the late 60’s.

rainbow

Site Experience Feedback

Oct 17, 2024

all good. Helfpul

supertramp

Site Experience Feedback

Oct 17, 2024

I had trouble logging in to my password. I didn't get the recovery email. Otherwise I have shopped with you for years and recommend you to friends.

Balloosa

Site Experience Feedback

Oct 17, 2024

Great experience

Lorie

Site Experience Feedback

Oct 17, 2024

I was unable to find a way to insert my promo code, so had to pay full shipping .

Online Shopper

Site Experience Feedback

Oct 16, 2024

I somehow did not get my entire order in one cart. I will need to send another.

Online Shopper

Site Experience Feedback

Oct 15, 2024

A++++

JWag

Site Experience Feedback

Sep 28, 2024

It got confused when I came in from an email you sent me after I had added some thing not referenced in the email. Once I went back and used the email and then added the other purchase it worked.

MJ

Site Experience Feedback

Sep 28, 2024

Simple ordering process