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Utrecht Art Supplies Reviews - 1,580 Review - 9.6/10

Nov 30, 2024
Utrecht Art Supplies is an art materials manufacturer and online retailer that is specializes in paints, paper, canvas, brushes, and other fine art supplies, serving all over the USA.

Utrecht Art Supplies Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.7 /10
Likelihood to Recommend9.7 /10
Product Selection9.2 /10
Ease of Finding8.9 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.8 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.7out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%83%

Neutral

13%13%

Negative

5%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.8 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Utrecht Art Supplies

Showing 181 - 200 of 1,580

Online Shopper

Site Experience Feedback

Oct 26, 2024

Survey is irritating.

Online Shopper

Site Experience Feedback

Oct 16, 2024

all good


Post-Delivery Feedback

Oct 26, 2024

All good

Chyu

Site Experience Feedback

Oct 25, 2024

Very good prices.

Ailstudio

Site Experience Feedback

Oct 07, 2024

I have used Utretch products for years. I finally decided to buy directly from Utretch. The website is pretty straight forward.


Post-Delivery Feedback

Oct 25, 2024

I have been using Utrecht products for years now. I was just happy to receive the products I needed. These products are the best quality for the art I make.

Roxy

Site Experience Feedback

Oct 15, 2024

Very pleased with overall products Very happy I was able to locate you website

Mariana

Site Experience Feedback

Oct 25, 2024

All good. The only issue was that I applied the free shipping and did not work as I paid $2.95 for the economic shipping

Online Shopper

Site Experience Feedback

Oct 24, 2024

I would have liked to enlarge pictures but I had problems with that for some reason.

Online Shopper

Site Experience Feedback

Oct 16, 2024

nice choices on individual purchase of cray pas for school project with children.

jim

Site Experience Feedback

Oct 24, 2024

good selection

Mick

Site Experience Feedback

Oct 07, 2024

I had a list of needed supplies, and I was able to find them without problem.

Watercolormaniac

Site Experience Feedback

Oct 14, 2024

Great experience! It was extremely fast to find the supplies I needed. The variety offered by the site was good too.


Post-Delivery Feedback

Oct 24, 2024

Easy and fast. And I found what I wanted at a good price.

Andy

Post-Delivery Feedback

Oct 23, 2024

I bought a plastic hard shell art supply box. I bought it thinking it would hold a certain size paper but realized after receiving it that I was looking at the outer dimensions of the box and not the inner dimensions that I needed. I still want to keep the box but it would have been more useful to me larger.

Prof Art

Site Experience Feedback

Oct 23, 2024

It was a good experience. I found what I needed easily and quickly.

SamIam

Site Experience Feedback

Oct 22, 2024

Although I am knowledgeable about the product(s) I intended to purchase, the sizes of the wire were given in gauge rather than fractional or mm equivalent. It was just a little more difficult to determine what I needed to purchase

K

Site Experience Feedback

Oct 22, 2024

I like Utrecht polyester canvas roll and have been using it for the last 20 yrs. I will never use cotton dock canvas which will rot eventually.

Rembrandt

Site Experience Feedback

Oct 22, 2024

Always a great experience and great oil paint.

Letyart

Site Experience Feedback

Oct 21, 2024

Fast, did find what I needed.

brad

Site Experience Feedback

Oct 21, 2024

items are easy to find.

Don

Site Experience Feedback

Oct 11, 2024

Easy to location products and compare prices. Descriptions could be more specific (looking for watercolor brushes and could not always confirm in description).


Post-Delivery Feedback

Oct 20, 2024

Good product selection and good prices. Fairly easy to navigate the site.

SandraHebner

Site Experience Feedback

Oct 20, 2024

I had a gift card burning a hole in my wallet so I decided to look for a special brand of pencils I'd wanted for a long time. I found them immediately on Utrecht's site and decided to refresh my illustration pens and erasers while I was there and get myself a small Moleskin so I could carry a sketchbook with me. I have always loved Utrecht and shopped for my paint, gesso and canvas at the 3rd Avenue store when I was in high school and college.