Utrecht Art Supplies Reviews - 1,580 Review - 9.6/10
Utrecht Art Supplies Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.8 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 83% |
Neutral | 13% | 13% |
Negative | 5% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Utrecht Art Supplies
Showing 181 - 200 of 1,580
Online Shopper
Site Experience Feedback
Oct 26, 2024
Survey is irritating.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 16, 2024
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 26, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Chyu
Site Experience Feedback
Oct 25, 2024
Very good prices.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Ailstudio
Site Experience Feedback
Oct 07, 2024
I have used Utretch products for years. I finally decided to buy directly from Utretch. The website is pretty straight forward.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ailstudio
Post-Delivery Feedback
Oct 25, 2024
I have been using Utrecht products for years now. I was just happy to receive the products I needed. These products are the best quality for the art I make.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Roxy
Site Experience Feedback
Oct 15, 2024
Very pleased with overall products Very happy I was able to locate you website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mariana
Site Experience Feedback
Oct 25, 2024
All good. The only issue was that I applied the free shipping and did not work as I paid $2.95 for the economic shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 24, 2024
I would have liked to enlarge pictures but I had problems with that for some reason.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 16, 2024
nice choices on individual purchase of cray pas for school project with children.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jim
Site Experience Feedback
Oct 24, 2024
good selection
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
- Full ratings for this review »
Mick
Site Experience Feedback
Oct 07, 2024
I had a list of needed supplies, and I was able to find them without problem.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Watercolormaniac
Site Experience Feedback
Oct 14, 2024
Great experience! It was extremely fast to find the supplies I needed. The variety offered by the site was good too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Watercolormaniac
Post-Delivery Feedback
Oct 24, 2024
Easy and fast. And I found what I wanted at a good price.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Andy
Post-Delivery Feedback
Oct 23, 2024
I bought a plastic hard shell art supply box. I bought it thinking it would hold a certain size paper but realized after receiving it that I was looking at the outer dimensions of the box and not the inner dimensions that I needed. I still want to keep the box but it would have been more useful to me larger.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Prof Art
Site Experience Feedback
Oct 23, 2024
It was a good experience. I found what I needed easily and quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SamIam
Site Experience Feedback
Oct 22, 2024
Although I am knowledgeable about the product(s) I intended to purchase, the sizes of the wire were given in gauge rather than fractional or mm equivalent. It was just a little more difficult to determine what I needed to purchase
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
K
Site Experience Feedback
Oct 22, 2024
I like Utrecht polyester canvas roll and have been using it for the last 20 yrs. I will never use cotton dock canvas which will rot eventually.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Rembrandt
Site Experience Feedback
Oct 22, 2024
Always a great experience and great oil paint.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Letyart
Site Experience Feedback
Oct 21, 2024
Fast, did find what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
brad
Site Experience Feedback
Oct 21, 2024
items are easy to find.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Don
Site Experience Feedback
Oct 11, 2024
Easy to location products and compare prices. Descriptions could be more specific (looking for watercolor brushes and could not always confirm in description).
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Don
Post-Delivery Feedback
Oct 20, 2024
Good product selection and good prices. Fairly easy to navigate the site.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
SandraHebner
Site Experience Feedback
Oct 20, 2024
I had a gift card burning a hole in my wallet so I decided to look for a special brand of pencils I'd wanted for a long time. I found them immediately on Utrecht's site and decided to refresh my illustration pens and erasers while I was there and get myself a small Moleskin so I could carry a sketchbook with me. I have always loved Utrecht and shopped for my paint, gesso and canvas at the 3rd Avenue store when I was in high school and college.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »