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Utrecht Art Supplies Reviews - 1,580 Review - 9.6/10

Nov 30, 2024
Utrecht Art Supplies is an art materials manufacturer and online retailer that is specializes in paints, paper, canvas, brushes, and other fine art supplies, serving all over the USA.

Utrecht Art Supplies Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.7 /10
Likelihood to Recommend9.7 /10
Product Selection9.2 /10
Ease of Finding8.9 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.8 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.7out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%83%

Neutral

13%13%

Negative

5%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.8 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Utrecht Art Supplies

Showing 161 - 180 of 1,580

Heronview Studios

Site Experience Feedback

Oct 30, 2024

Search engine was very helpful and the checkout was clear and easy.

4idhs

Site Experience Feedback

Oct 29, 2024

My good review is contingent on receiving merchandise as expected, but otherwise experience was easy and satisfactory.

CSS

Site Experience Feedback

Oct 29, 2024

Excellent site and prices

Online Shopper

Site Experience Feedback

Oct 29, 2024

So easy to reorder materials that I've previously ordered. Wish they kept my tax exempt on file so I didn't have to request a refund every time though.

artbyjuli

Site Experience Feedback

Oct 29, 2024

Have been a utrecht shopper for over 45 years never disappointed

stainpainter

Site Experience Feedback

Oct 21, 2024

I no problem with the website.


Post-Delivery Feedback

Oct 29, 2024

Everything went well and I am happy with the purchase.

The Flash

Site Experience Feedback

Oct 28, 2024

I knew the products I wanted, but the website itself was not easy to navigate.

Online Shopper

Site Experience Feedback

Oct 28, 2024

Favorite art supply supplier hands down. Will never go with anyone else. Thanks!

Bill

Site Experience Feedback

Oct 28, 2024

Pricing and shipping costs were confusing.

mer

Site Experience Feedback

Oct 28, 2024

it was easy. I knkew what I wanted and it was easy to find.

Kunstner

Site Experience Feedback

Oct 27, 2024

Your website makes it very easy to place orders. Your products are clearly identified and easy to select from. You have a large selection of oil paint brands and it's easy to locate what you need. I'm very satisfied with my overall experience shopping for art supplies on the Blick website, and have no negative comments. Keep up the good work! Thanks.

Jt

Site Experience Feedback

Oct 27, 2024

You had most of what I wanted

Online Shopper

Site Experience Feedback

Oct 27, 2024

Consistent with the old brick and mortar store here

Kuri

Site Experience Feedback

Oct 27, 2024

Please include binder/ medium for colored pencils, lightfastness.

Ed

Site Experience Feedback

Oct 16, 2024

Ordering was routine, HOWEVER: I wasted much time going through Mozilla--my order 'hung' in the system. I called customer service two times, was eventually advised to use an alternative web server.

Spock22715

Site Experience Feedback

Oct 26, 2024

Easy to find a light box for my wife and I know nothing about art supplies.

DBee

Site Experience Feedback

Oct 26, 2024

First time purchase so will have to wait for more informed feedback

Pero art

Site Experience Feedback

Oct 26, 2024

Everything went smooth as always

Mk

Site Experience Feedback

Oct 26, 2024

Excellent

Chitu

Site Experience Feedback

Oct 26, 2024

Easy